It’s a little old and could be updated.
3 stars
Sandman Hotel & Suites Kelowna
Photos of Sandman Hotel & Suites Kelowna
Overview
Located in Kelowna, Sandman Hotel & Suites Kelowna is within walking distance of Orchard Park Shopping Centre and features a heated pool, a sauna and a Jacuzzi. It has a gym, as well as an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre.
There are a variety of facilities on offer to those staying at the hotel, such as laundry facilities, a currency exchange and meeting facilities. In addition, the multilingual staff are available to offer local information.
The hotel's rooms are modern and offer a kitchenette and a private bathroom. They feature tea and coffee making facilities, a refrigerator and ironing facilities.
Guests in search of a meal and wanting to stay nearby needn't look any further than Sandman Hotel & Suites Kelowna's in-house restaurant, which is conveniently available every day for breakfast. A selection of cafés and restaurants are also available in the area.
Sandman Hotel & Suites Kelowna is a convenient base to discover nearby UBC Okanagan and Kelowna Art Gallery. It is also a brief car ride from Mission Hill Winery and Quails' Gate Winery.
Latest deals for Sandman Hotel & Suites Kelowna
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sandman Hotel & Suites Kelowna
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Golf
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Sandman Hotel & Suites Kelowna
6.3
Okay
1131 verified ratings
Wonderful
218
Very good
157
Good
206
Okay
129
Fair
143
Mediocre
91
Poor
187
Summary of reviews
Guests say
Guests appreciated the hotel's location and proximity to amenities, but many expressed dissatisfaction with cleanliness issues, including dirty bathrooms and unkempt common areas. Service was also a concern, with reports of rude staff and slow responses to requests. Overall, while the location is a strong point, the hotel needs significant improvements in cleanliness and customer service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.3 out of 10
3 reviews
7.3 out of 10
5 reviews
All reviews
Cons (-) The pillows were too large and bulky. My wife and I woke up with sore necks for our very early flight out of Kelowna. Some thinner pillows would have been great.
Pros (+) They did upgrade us to a suite upon arrival and the bed was comfortable.
Cons (-) The bathroom had baseboards falling apart from water damage and everything was dusty. As well as the staff were not ultimately super polite.
Pros (+) The front desk services were excellent. Very helpful reception
Pros (+) The location was great and the staff were professional.
Cons (-) The rooms were not sound proof at all. The sound we experienced from the elevator on the top floor was problematic. If the air conditioner was not turned on we could hear people sneezing and doors slamming. The size of the TV left a lot to be desired. Holiday Inn would be a better choice next time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near Mission Creek Regional Park, Okanagan Heritage Museum, Okanagan Wine and Orchard Museum, and Kelowna Art Gallery, making it an ideal base for exploring the area.
How is the quality of the beds at Sandman Hotel & Suites Kelowna?
Guests have consistently praised the comfortable beds and linens, ensuring a good night's sleep during your stay.
Is parking readily available at the hotel?
Yes, the hotel offers free parking, providing convenient and hassle-free parking for guests.
What can I expect from the hotel's dining options?
Sandman Hotel & Suites Kelowna features an in-house restaurant serving breakfast daily, and there are also multiple nearby dining options within walking distance.
How is the cleanliness and maintenance of the hotel's facilities?
While some guests have mentioned minor issues with cleanliness and maintenance, the hotel has received positive feedback regarding the cleanliness of the rooms and the promptness of the staff in addressing any concerns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to request a room inspection or inquire about recently renovated rooms before finalizing your booking.
Verify Pool Availability
The pool has been reported as out of service by several guests, so it's advisable to confirm its operational status if this amenity is important to your stay.
Check for Noise Concerns
Guests staying near the pool area mentioned noise disturbances, so if you prefer a quieter environment, it's recommended to request a room away from potential sources of noise.
Plan Dining Options
While the hotel has an in-house restaurant, some guests found the nearby dining choices convenient. It's worth exploring nearby restaurants and cafes for additional dining options.
Be Mindful of Security
Some guests expressed concerns about security, including doors not closing securely and access door card locks being disabled. It's advisable to be vigilant and report any security issues to the hotel staff.
Confirm Amenities Availability
Due to reported maintenance issues, it's advisable to confirm the availability of amenities such as the hot tub and fitness center to avoid disappointment upon arrival.
Consider Accessibility
If accessibility is a priority, it's recommended to inquire about the availability of rooms with increased accessibility features and accessible pathways within the hotel premises.
Verify Seasonal Considerations
If planning a visit in August, which is considered the high season, it's advisable to make reservations well in advance to secure preferred room choices and to account for potentially higher occupancy.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Mission Creek Regional Park and Okanagan Heritage Museum provides opportunities for leisure activities and cultural exploration during your stay.
Seek Clarification on Services
Some guests encountered issues with room service and were unclear about accessing it. It's advisable to seek clarification on available services and their operational status during your stay.
Location
2130 Harvey Avenue, Kelowna, BC
What's nearby
- Orchard Park Mall230 yd
- Apple Bowl0.8 mi
- The Vibrant Vine1.9 mi
- Elks Stadium2.4 mi
- Alternator Centre for Contemporary Art2.4 mi
- Kasugai Gardens2.4 mi
- Kelowna Community Theatre2.5 mi
- Prospera Place2.5 mi
- Kelowna Art Gallery2.5 mi
- Father Pandosy Mission2.6 mi
- Lake City Casino2.6 mi
- Waterfront Park2.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sandman Hotel & Suites Kelowna
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $111 |
Average price (weekend night) | $165 |
When to book a room at Sandman Hotel & Suites Kelowna
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sandman Hotel & Suites Kelowna
FAQs when booking at Sandman Hotel & Suites Kelowna
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KelownaMost recommended
See most recommended stays in KelownaGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Kelowna |
Distance to airport | 5.9 mi |
Everything you need to know for your stay in Kelowna
Complete your trip
Popular destinations