Kelowna Hotels

locations is right by the lake, excellent amenities, friendly staff

Boxing day snow storm landed us overnight with our two small children. The staff were fantastic, rooms were clean and the kids loved the special treat.

A group of 4 ladies stayed in this hotel during our Sunflicker Ultimate Frisbee Tournament in Kelowna. It was extremely comfortable and the staff were very helpful. The breakfast was delicious as well! A good location for going out and about downtown and fairly close to the lake.

There was quite a bit of noise that came from the street which made it hard to sleep; however, there are notices in the elevators saying that they provide earplugs in the bedside table. I just never saw them till the next morning. Parking was a huge issue. Their underground and supplementary parking was full so we had to drive round and round until we found something on the street, which, thankfully just happened to be free over the weekend.

wonderful location. staff's hospitality. beautiful view. good food. excellent service.

The staff was amazing. We booked through GetARoom and they completely messed up our reservation (booked us 1 room instead of 2). The staff was very understanding, checked us in 2 hours early so that we had time to get ready for a wedding, and supported us 100% when I contacted GetARoom for a refund. They really went above and beyond. The bed was really comfy too!

The rooms were clean, beds were comfortable, great room service & housekeeping.

No pen or notepads in desk. Had to ask frontdesk to borrow a pen

The hotel and rooms were quiet, rooms were comfortable and clean. Very close to shopping.

I really can't say anything bad. I had a great stay. Room was nice, staff was nice, facilitiy was nice. So all in all I was really pleased.

Convenience to downtown Kelowna and to the airport

None

Very nice hotel - clean room, plenty of space for our things. Nice staff, nice pool area - had it to ourselves a couple of times. The curtains are nice and thick so it really blocks out that early morning sunlight. Loved the patio with all the flowers, and we lucked out and got a main level room with the back door to the parking lot. We loved how quick and easy it was to come and go! We were there for 5 nights and were sad to leave... Sad to leave Kelowna as well! Beautiful city!!!

The only thing that was a little frustrating was that our room key stopped working after only the first day. And the other one only worked when it wanted to. But this is something that most hotels have a problem with and it's not a major issue, and can be fixed easily.

Good location, close to many restaurants and shopping, easy to find.

We were initally given a room in the older part of the hotel which is very dated. We then upgraded to a larger room in the newer addition to the hotel that was very nice and spacious.

Location is great. Amazing house keeping services.

Some staff were rather rude, particularly the wait staff @ the restaurant. Pricey rooms for what they provide. Nice place for sure just not really worth the money.

Position /.Friendly and helpful staff./ Very good evening dinner in restaurant./ Comfortable bed.and well equipped bathroom. / We were upgraded on arrival to a Kingsize room with a lake view which was a pleasant surprise, probably as the hotel was very busy and the two bedded rooms were needed for the wedding guests./particularly pleasant and helpful bellboy who assisted with the luggage which included a rather awkward,large parcel.

Breakfast was disappointing after the high quality of the dinner the night before. Also we found the lighting inadequate in the bedroom for reading in bed.-there wasnt a bedside light on one side.

friendly staff, great breakfast and a good pub nearby. Large rooms.

Nice large rooms with kitchenettes, fold out beds, private entrances. Friendly staff. Basic everything only, but definately meets your needs on all levels.

Strange night auditor, weak wireless signal

We were in town for a funeral of a very good friend. The rooms were quiet and relaxing, and close to all that we needed. The staff was very helpful with directions.The girl at the desk on Sunday night made me a nice cup of green tea.(The service was on Sunday) Very kind of her. xxx

Lovely room, and good staff at the front desk.

The line-up for breakfast was so long and it was so crowded and noisey we left. At this price for a hotel room, it was ridiculous.

The front desk services were excellent. Very helpful reception

The location was great and the staff were professional.

The rooms were not sound proof at all. The sound we experienced from the elevator on the top floor was problematic. If the air conditioner was not turned on we could hear people sneezing and doors slamming. The size of the TV left a lot to be desired. Holiday Inn would be a better choice next time.

Everything was clean and comfortable. Appears to be a newer hotel and was a great place to stay, convenient to Okanagan area attractions.

Nothing.

The kids really enjoyed the waterslide/pool

the view we had was poor(air conditioning unit)... but not a big deal

The location was decent

I thought that it was severely misadvertised. This place is not a 'resort.' It's a motel.

It was clean the staff were friendly great location, definintaly would stay again.

The pool was not working at the time.

Clean rooms & comfortable beds & pillows. Friendly, responsive staff!

The breakfast is mediocre at best. Eggs are not freshly boiled, they are older eggs that are pre-packaged & rubbery. Other breakfast items are mostly refined carbohydrates and sugar. Plain oatmeal was OK. Plain yogourt without sugar added would be preferred. More fresh fruit would be nice & muffins that are nutritious & not loaded with sugar would be better, too. Hey, if you feed your guests "real food", then we may live longer and be able to come to your hotel again.

The bed was very comfortable as was the sofa. The staff were very nice. It was clean.

The smell of febreeze was overpowering when I first entered the room. The shower was tiny but the water pressure was good.

We enjoyed the closeness to restaurants and Hyw access. Enjoyed the continental breakfast, pool and hot tub.

Friendly atmosphere started off by receptionist from Helensburgh, Scotland (sorry, forgot his name!)

Nothing

Staff in most cases wae perfect

friendly and efficient

I enjoyed my stay. It isn't the newest but for a place to sleep that is clean it can't be beat. I would stay here again

This isn't necessarily an issue for me but if you are older and/or have trouble going up and down stairs you need to reserve a room on the first floor. The steps are steep and short going up stairs so people with mobility issues need to know this.

Stayed several times - like the hotel

I did not like the fact we were given a wheelchair accessible room when it was clear we did not require it. reason is everything is very low down. Didn't even see the towels under the sink on a railing. Clean, acceptable but not what we asked for - wondered if it was because we booked it through your company at a lower rate.

Nice new hotel, smelled good in lobby.

Far from downtown but on the other hand, close to the airport

excellent place for vacation

Pull out bed was unbearable.

The quiet location on a farm and the charm of an old home. Marc was fantastic and I had no idea that he is actually going to serve us handmade pancakes for breakfast!

The floors were very squeaky and doors made noise too. So every time you walk in the night in your room, you feel guilty that you are disturbing everyone. Also, I didn't know that the washroom was shared.

Nothing

The service, the old crappy room, the location, the noise from the highway.

The bed was very comfortable , like that very much. The room was very clean. I asked for a wake up call and they helped me. The staff was very helpfull I will stay there again.

No laundry bags

Hosts were very friendly and accomodating! Room and common area was very clean and comfortable! Breakfasts were great!

The room was just right for our needs. The sunny balcony overlooking the pool was a very pleasant place to sit during the warm evening. I attended a business presentation in a large conference area during our stay. There were nearby restaurants available for dining.

The included breakfast was not up to the same standard as the other hotel services. There was no fresh fruit or sweet baked goods on offer. We attended two breakfasts and both times one hot item or the other was in short supply. We appreciated the inclusion of a breakfast but were a little disappointed on what was offered.

Location

The room was very well equipped with a kitchenette so if we had wanted to self-cater it would have been brilliant - as we were visiting realtives in the area we didn't need to. Telephone and internet facilities were great even if you didn't have a laptop, and the swimming pool was a treat. Thanks - we would certainly come again particularly with the family next time as such good value and better than an RV!

Only that the receptionist on arrival couldn't find our booking, stating that booking.com had not made it with them. I spoke to the manager who was excellent and helpful, and he did eventually find the booking.

Hotel was clean. Staff was friendly and helpful if you can talk to them.

I have to call 4 times to confirm my reservation. Staff had to check back and forth with booking.com and put me on hold and drop line 3 times. It was very noisy as my room was very close to breakfast room.