Kelowna Car Rentals

Good price, quick purchase - poor drop off

Pros: Good price for a one way, other city drop off

Cons: Car was not very clean, after hours drop off was not specified and had to wait on hold for 30+ mins to speak with an agent about an alternative

Overall good experience, with one missed detail

Pros: Pick up/drop off was nicely efficient.

Cons: Car did not have a full tank of fuel at pick up. This was not evident immediately, but when I filled it before drop off, 2 more digital 'bars' that indicate fuel level appeared and the computer showed nearly 100 more available kms to empty. So, a bit of a rip-off there. And while this rental was in line with the going industry rate in my area, it certainly wasn't inexpensive for being a 'cheap' car to run around in for a day. So Hertz isn't doing any favors here and gives me no specific reason to rent from them next time as I just feel rental companies are all the same.

Shuttle

Pros: The car was fine and and as expected

Cons: The shuttle system is a nuisance. It easily adds an hour each way. There's no instruction as to whom to contact once you get off your plans.

Comments on Car Rental Condition

Pros: Checks in and checkout process was very smooth and efficient.

Cons: Car was not as cleaned on the outside ie: bad wash job and not wiped down[properly...very wishy washy type of a look with lots of dirt marks left unwiped, making it very difficult to identify any pre-existing damages.