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Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Consistent service

In cabin was too hot... and I left behind a favorite scarf....

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Flight back to Toronto was delayed by over 3 hours

on time polite staff

Boarding area - not enough power outlets people seem to board out of zone sequence I think

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

Good flight overall

The usual excellent friendly Westjet experience. Spouse needs wheelchair assistance and Westjet supplied a helpful attendant at both ends.

Charging for 1st checked bag on international flights! Just because competition does it doesn't mean it's right!

The seats are so close that it felt a little claustrophobic and then the person in front put their seat back it feels like they are right in your face.

Flight attendents and captain were all great people

Asked for wheelchair. None waiting for me at anchorage or portland.

Everything was fine

I like everything they are some helpfully and the baggage policy is fine about de carry on baggage about sizes

The rates does not include document baggage and the on board entreteiment have cost