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The gentleman at the desk went above and beyond. He made us feel special. We checked in at midnight and he was pleasant and helpful.
It was close to everything. The bed was like sleeping on a cloud. Staff was great. Not a thing. Everything was perfect.
The hotel is very clean and well appointed. Most of the staff are friendly and helpful. Internet is free. Great value for the money and a convenient location. The night shift front desk staff was rude (after 11:00pm. He was annoyed that he had to check us in and wasn't very nice or professional.
Almost new, clean, quiet, friendly staff, excellent location for business travelling.
My daughter loved the pool and The fitness room. We had a great breakfast with 15 other people We were traveling with Enjoyed everything
Complimentary shuttle was very convenient for an excursion to the local brewery.
Very Nice, clean and the guest service was very helpful! Could not change the size of room/bed.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The person at front desk was extremely helpful and the room was very clean.
Staff was great Room was a bit run down and in need of some upgrades.
The bed was comfortable, shower had good pressure and temperature, room was clean, booking was straightforward, check-in was easy, staff was friendly and helpful. We were looking for a comfy place to sleep & a hot shower and that's exactly what we found. Rooms are outdated and well used. Room was clean, but walls, ceilings, and bathroom could use some attention and repairing of cracks, stains, and holes. Breakfast was a basic contenintal with a waffle iron, but didn't have cooking spray to use it. But didn't expect much more for the budget price.
nothing lack of service lack of amenities
Got to this "hotel" at 11:30pm. First I got keys to a room which they also used as storage. After complaining they gave me the keys to a second room. Both beds on the second room had hairs and dirt under the conforter. They told me it was one of the best rooms and if i wanted they could show me other "good rooms". I drove 5 minutes away and paid $25 extra a night and stayed in a Best Western that had free breakfast, a great location and was spotles. Lesson learned. Spend a little more but have a stay in a great place. Do yourself a favor and avoid this super 8.
The good- the staff definitely works hard. Courteous desk staff. Completely clean, no bugs or evidence of bugs, which is more than what I expected, updated, new-looking linens and decor. The TV has a reasonable channel range, and the bed isn't uncomfortable. Water was fine, hot water available and with decent pressure. We didn't eat at the breakfast provided, so I can't comment on it, but I can say that there is an IHOP pretty nearby. There was an odd smell in the room when we first walked in, sort of chemically, but nothing unbearable. I'd rather smell chemical than something sketchy, and soon we didn't notice it at all. There is some noise from the highway, and I don't know if the couple in the room above ours were over exuberant or the walls are just thin, but I was definitely kept up by their activities. There were some repair issues-the toilet was even but its seat was not because it was missing a piece. There were a few other minor repairs needed. The staff is trying, the hotel is clean and up to date, the price is reasonable, but I wouldn't want to stay here more than one night. I don't know that I'd stop in again. It wasn't bad, it just wasn't great.
Absolutely nothing The rooms were extremely antiquated. The remotes were dirty. The air conditioner was dirty. There was hair found on our bed. If i didn't arrive so late and pre paid, i wouldn't have stayed there at all. Nothing was clean. Hallways reeked of smoke . Horrible
Nothing Hole in the ceiling dust covered room staff could care less and if i hadn't already paid for the room I would have left Tv had to be fixed st 12 am because it didn't work
That they did not have a microwave and they had water stains in the ceiling which is indicative of a leak and also the top of the lamp shade was burnt. Other than that I enjoyed my stay
Room was not to bad No ice machine was broken and the breakfast was awful looking didn't even eat.
Friendly staff and the bed was very comfortable.
Nice little room Na
Location Had to ask for Toilet tissue and Iron. There were beer bottle caps on the floor The complimentary breakfast was old cereal green bananas and yogurts.
The location on Main St Newark is great. You can walk to the many restaurants and bars in this college town. The motel is just that; a motel. I did not expect the Marriott, just wanted it to be clean and well maintained, which it was.
Its in the middle of a very noisy location and people were noisy up until 03:00 a.m.. It was not very clean. One room they gave us had never been vacuumed and their was hair in the bathroom, second room a.c. did work.
Location to area places....food entertainment etc. Loud neighbors and the rooms had very light walls so you can hear the neighbors
Nothing good to tell Comforter as cigarette burns and towels are dirty
Location! Right on Main Street. Easy walk to shops and restaurants. The price was a bit high for the quality of the motel, but it's proximity to downtown makes up for that. Some really weird characters... seems like they may have full time residents at the far end.
The location is good, near shopping and transportation.
Nothing Very bad neighborhood, we kept an eye on our car all night, people going talking all night, we could hear everything. Wi-Fi does not work, filthy room, door handle broken for the bathroom.
NOT A BLESSED THING!!!!!!! The entire experience was awful to put it mildly. The room stunk terribly, the light fixture between the beds was broken, it shorted out on me when I tried to light it. That is just to start. I have pics of how bad it was. In short, we hated everything!!!
Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.
Plenty of parking Rude. Lost my reservation. Bad area. Little service. Poor quality of room.
Ground floor rooms Homeless people around the hotel; cigarette burns on the bed sheets; the bed sheets and pillows have 'Property of Memorial Hospital, Martinsville, VA'; room was supposed to be non-smoking but the room wreaked of smoke; low flow showers
He was nice to change room We got robbed not a good place to stay there really bad environment
location to downtown it did not provide all of the amenities described online
nothing my reservation was cancelled when i arrived to hotel so i had to look for another hotel.
Location near places we wanted to tour. On major busy route and above on hill. Lovely trees. Had microwave and refrig. Owner was accommodating to change. Small room and small price. building looked recently painted. Had Wi-fi. Entrance was blocked by divided hwy from one direction. Needed to drive past and turn around to enter. No guide to TV stations. No hooks or places to hang clothes in bathroom. Would have used outside picnic table.
It was clean and the price was very reasonable It only had 2 towels and 2 washclothes, and only 2 pillows on the bed.
The bed was comfortable and the sheets were clean. Absolutely no amenities. A 'window' air conditioner in the back of the closet. The room was so hot and dark. Very old bathroom, shower was not clean. A flat screen TV with a satellite box which required manual push buttons to change the channel.
Inexpensive and convenient The freezer portion of the fridge didn't work. We didn't realize this until we packed to leave and items were melted. Also the electrical outlets on the desk weren't working properly.
nothing. Poor mgt. very poor facilities. Turned water off to whole hotel at 2 pm on sat so we had to wait 2 hr for s shower and were late for a 5 pm graduation dinner . They were doing construction?? They planned this??
Clean, comfortable beds. Able to park 3 feet from the room door! The bathtub/shower floor was DEADLY slippy! There were no hand-holds. I had to throw the washcloths in under my feet to keep from slipping to my death!