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The location of the hotel and the roon
We had a quick trip and it offered everything we wanted- tiki bar, gorgeous accessible waterfront, even live music and s'mores! Delicious food, brunch buffet.
We liked the relaxing atmosphere and the very small man made beach. Staff was super friendly Bar hours sucked. Who closes a bar at 9pm on the beach? We paid for a room with a fridge but it was missing. Room was out dated and furniture really needs to be replaced.
They were not good Stuarts of the gulf... There was trash on the sea floor. ( it had been there awhile.. And more than one piece)
view from the room was just lovely--, and room had a truly private balcony with good space to sit and relax-- rooms were very well equipped with everything a guest could need. very restful and pleasant atmosphere. the meals and drinks were very pricey--
They didn't find my booking from booking .com
Don't forget to turn in your room key! 20.25$ charge with no warning!
Lobby was nice. Grounds were neat and clean. The room had a nice balcony. The room was in need of updates. Carpet looked old and worn. Furniture was old, scarred and worn. A full length mirror somewhere in the suite would have been nice. I expected a nicer room for the money.
Dixie- the porter was the nicest guy! The bed was very uncomfortable...too firm.
absolutely wonderful, spotlessly clean, lovely staff, great atmosphere, will defintely return and recommend to others.
The king bed in our room was very comfortable. The on site bar and restaurant had a view of the sunset. The food that we ordered was very good and Jason the bartender who served us at the inside bar in the restaurant was very personable. The other staff we talked with in the restaurant were also outgoing, smiling, and friendly. They had a nice beach area with a small Tiki Bar.
We traveled with our 2 girls. Had a fabulous vacation. Our AC wasn't working properly and Jason came in to fix it at midnight! Talk about service and it worked perfectly after that night. Thanks to the great staff! Breakfast was pricey
Quite surprised with the room we booked. It was very nice...large ..with a wonderful glass enclosed balcony. The bathroom was clean Towels were thick and fluffy. Paint on walls was fresh...BUT...we could not SLEEP in COMFORT...... We had a double room with large queen size beds. Enough for 4 people which we paid for, however the mattress on one of the beds had a sink hole in it as large as a bike tire. One night on this and our kids had to leave. The hotel was booked no other room or bed to give. my husband went outside on beach lounge and slept with the lizards. Thanks Marriott for your comfort beds you speak so highly of, not in this expensive suite! Told mgr and he said well you already prepaid....can't do a thing!!!!!!
Great location just across the bridge from Miami. Great for kids 5-16. I would NOT call this a romantic spot. Pool is very nice. The guys with "Emocean" (the watersports company onsite) are great. Food is good, but super pricy. The views are very nice, especially for sunset. You could just make one stop here and not leave, save for dinner and activities. First time we visited, we had a room with 2 queens; this time we upgraded to the 2 bedroom suite, which was as nice as any condo at the beach (although we would have been fine with a smaller kitchen for the addition of a 2nd bathroom). Even so, it was absolutely great. We would come back, especially considering how many improvements they have made to the property since our last visit, 5 years ago. Food and drink, although good, are resort pricy. Lunch for me, my wife and 3 daughters (15,12 and 9) was $121. And we're talking about sandwiches, etc, not filets. Also, there is a hybrid of "island time" here, akin to what you might find in some place like Jamaica. It's not QUITE as slow paced as Jamaica et al, but it is definitely a bit slower than you are accustomed to back on the mainland. Also, although it is a well run resort, you must keep in mind that they are on a schedule and there is a time for everything that may not be exactly when you would want it to happen (e.g. when are you making up our room?). If you can overcome this, you will likely be able to recognize that the service and staff are actually quite good, with some minor exceptions: a better front desk/concierge experience has been lacking both times we visited.
You can not beat the location...it is almost worth the high price..almost The rooms smelled of mildew and were completely filthy. We could not walk around barefoot and the towels had dried blood on them.
Very informal and friendly. Accommodation as advertised. Would stay there again. It was disappointing that there was no place to swim on site, the beach area being dominated by motor boats.
This is a great place to relax on the beach or in the water in Key Largo. The staff are excellent and friendly and the sunsets are the best I have ever seen. It's kind of ecclectic which I like very much, doesn't take itself too seriously and you come to just enjoy the weather and environment in a laid back fashion.
Very relaxing and in beautiful surroundings
Nice owner Shower/WC cleaness
Great location and near Mrs Macs Restaurant...really good !!! No we got what we paid for.
good environment, fair location and price the bedroom in the railer is really small
We had a great experience at sunset cove! The staff were very layed back and friendly and the other lodgers were respectful of space and sharing the kayaks. The environment was very peaceful, clean, and beautiful. We have nothing to complain about.
the Mobile home offert is no solution to stay, you need always to upgrade your booking
it is located in a fantastic place and delivers excellent value for money Ok the weather was poor. for the price there are no complaints