Guest reviews
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Overall Rating
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9.4 "Terrific location."7.1 "
Great parking , according to 71%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 8.0 "Easily accessible by car , said 80%." -
8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." 8.1 "81% found therestaurant service to be one of the best ." -
7.2 "Good breakfast."
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6.6 "Food is average."6.7 "Only 67% were
satisfied with the menu ." 5.3 "Theprice was ok for 53%." -
6.5 "Average amenities."6.4 "64% thought the
building was acceptable ." 6.9 "69% said thearchitecture was not spectacular ." -
6.2 "Average comfort."5.4 "
Beds were acceptable for 54%." -
6.2 "Pool is mediocre."
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5.7 "Vibe was decent."
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5.3 "Average value."6.7 "
Breakfast prices were ok , according to 67%." 5.3 "Theprice was ok for 53%." -
4.0 "Bar is not good."1.8 "
Bar service was unacceptable , according to 82%."
Overall Rating
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9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 8.0 "80% found therestaurant service to be one of the best ." -
7.3 "Good breakfast."
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6.8 "Food is average."6.7 "Only 67% were
satisfied with the menu ." 5.1 "Theprice was ok for 51%." -
6.2 "Average comfort."5.4 "
Beds were acceptable for 54%." -
5.7 "Vibe was decent."
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5.6 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." 5.8 "58% thought thecleanliness of the hotel was average ." -
5.5 "Average value."5.1 "The
price was ok for 51%." -
5.4 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 5.4 "Beds were acceptable for 54%." -
4.3 "Bar is not good."2.2 "
Bar service was unacceptable , according to 78%."
Overall Rating
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9.3 "Terrific location."7.2 "
Great parking , according to 72%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.9 "Good service."8.7 "87% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." 8.5 "85% found therestaurant service to be one of the best ." -
7.1 "Good breakfast."
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6.3 "Average amenities."6.1 "61% thought the
building was acceptable ." -
6.2 "Food is average."6.6 "Only 66% were
satisfied with the menu ." -
6.1 "Pool is mediocre."
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5.0 "Average value."
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4.8 "Not very clean."4.7 "53% said
rooms were dirty ." -
4.7 "Rooms are not good."4.7 "53% said
rooms were dirty ." 2.9 "71%complained about the bathroom ." 4.9 "51% didn't like theuncomfortable beds ." 0.7 "93% thought they werepoorly maintained ." 1.7 "For 83%, therooms looked old ." 2.8 "72% foundproblems with the furniture ." -
4.1 "Bar is not good."
Overall Rating
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9.4 "Terrific location."
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
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6.1 "Average comfort."5.4 "
Beds were acceptable for 54%." -
5.0 "Rooms are ok."2.4 "76%
complained about the bathroom ." 4.7 "Air conditioning was criticized by 53%." 4.6 "54% saidrooms were dirty ." -
4.7 "Not very clean."4.6 "54% said
rooms were dirty ."
Recent reviews
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- Negative
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7.7review from
The staff were very helpful, we were getting ready for a wedding and the mother of the groom and the family were with us, the hotel staff did everything they could to make sure we were comfortable. We had no tea/coffee making facilities and no water in the mini bar, this is essential mow adays and I was surprised to not have them
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6.3review from
We both enjoyed the coffee dock in the reception area. The menu in this area was particularly good for a quick snack. Our stay was nice and quiet, no loud parties on our corridor, we were well rested. We also appreciated the location of hotel which allowed us to return with shopping to our bedroom and go back out again. We also enjoyed a day trip to Castlecomer Adventure Park, the Dunmore Caves and of course the Castle is just excellent. We walked in the Castle grounds each morning. The only thing we did not like was the excessive heat in the bedroom. We asked the housekeeper how we could turn it off or down but she said it could not be done. We mentioned this when checking out and were told it is controlled from reception. I think you sholuld tell patrons this when checking in.
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7.3review from
Staff were very friendly and very helpful. Just to let people know the car park is 5 euro per day. Its across the road from the hotel.
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8.0review from
Delux triple room was a bit small
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7.3review from
All of the staff and the clenliness of all hotel.
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8.0review from
The staff (especially reception staff) were extremely friendly and helpful. Room was lovely (bed and power-shower in particular).
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7.6review from
All aspects N/a
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8.0review from
staff were very well mannered & gave an excellent service
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7.2review from
The hotel is well positioned, right in the centre of Kilkenny and it was a dream to drive in and park up the car in the multi storey car park right opposite the hotel. We did not have to worry about trying to negotiate a car through the narrow busy roads. The hotel is clean and comfortable, with leisure facilities and a good breakfast all included. The staff are helpful.
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7.2review from
Very comfortable, great loctaion
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7.7review from
The staff were very helpful, we were getting ready for a wedding and the mother of the groom and the family were with us, the hotel staff did everything they could to make sure we were comfortable. We had no tea/coffee making facilities and no water in the mini bar, this is essential mow adays and I was surprised to not have them
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7.3review from
Staff were very friendly and very helpful. Just to let people know the car park is 5 euro per day. Its across the road from the hotel.
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7.3review from
All of the staff and the clenliness of all hotel.
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7.6review from
All aspects N/a
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7.2review from
The hotel is well positioned, right in the centre of Kilkenny and it was a dream to drive in and park up the car in the multi storey car park right opposite the hotel. We did not have to worry about trying to negotiate a car through the narrow busy roads. The hotel is clean and comfortable, with leisure facilities and a good breakfast all included. The staff are helpful.
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7.2review from
Very comfortable, great loctaion
