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Cleanliness. Good location heating system was not working properly in the room.
Ideally situated for Puck Fair. Delia and Fergus, many thanks for a memorable stay, I am experiencing withdrawal symptoms' that can only be remedied by a return visit. Hope to see you soon.
The location was perfect for me as I needed to visit a nearby company. The owner was very accomodating as I needed to leave the B&B early, so she said she would serve me breakfast earlier than usual. She was really helpful & friendly. The room could have done with leaving the windows open to air it a bit. Otherwise, the B&B was excellent.
Little room for improvement in this pleasently located well appointed guest house. No bad points.
I liked everything about this place. The gardens around are beautifully designed and well kept. We were upgraded to a holiday house, which was a really nice suprice. These houses are very spacious and provide with a greater comfort than a B&B. We stayed there only one night, because our trip was fully planned, otherwise we would have extended our stay. We loved the breakfast. It was delicious. And the hosts are very nice people. You can feel they care about their guests.
The attractiveness of the location; the quality of the breakfast choices; free use of internet
The facilities were very nice. Full Irish breakfast in the morning was the perfect start to the day. Good location on the river just outside of town.
Fair in allowing us to stay a last minute 2nd night for the same rate as our advanced booking... even during the Puck Festival. Windows were a little bit of a hassle to operate and the bathtub drained too slowly for showers. Wifi didn't work very well in our room.
Very friendly and accomodating staff, very comfortable surroundings fantastic food. Lovely relaxed atmosphere.Would revisit in near future
The staff was very accommodating. Beautiful view of the lake. Breakfast was excellent. No complaints at all.
very family friendly
Absolutely totally relaxing.I felt that I had been there for a week not three days.
The staff are exceptionally helpful and the services are first class
The hotel room was very comfortable and the view of the lakes was beautiful. The staff were extremely friendly and accommodating and the Spa was wonderful.
Efficiency, friendly staff, good service, fantastic location Vegetarian meal options at the inhotel restaurant were unimaginative for a hotel of this class!
It was our 1st year Wedding Anniversary we were upgraded to a lakeside suite, our views from the room was absolutely fabulous breath taking views.Going to this hotel ask for a lakeside room as the views are amazing. The Spa was exceptional. What we loved about this Hotel was the staff I have never stayed in any hotel in Ireland or overseas where the staff have been so friendly. The Management should be very proud of this factor. Already planning our next trip to Aghadoe Heights.
High quality room and service .Very good retaurant.Very good spa and pool . Very nice place for a totally relaxing luxury break.
The initial room we were allocated was shabby and needed a good clean - certainly was not five star standard. Had to be upgraded to a better room which was a suite.
The view was great and the room was spacious. It was quite pricey and situating right next to a big graveyard might not be everyone's cup of tea.
The peace and quiet. Helpful and very pleasant reception staff my only request would be that the resturant staff in the evenings give you more time to choose from the menu as I did feel a bit hassled and eating out was part of my holiday and I wanted to take my time and enjoy choosing and talking etc.
The hotel was well kept and good public areas
very pleasant staff
warm welcoming and the newspaper and wine in room was such a nice gesture.food as always of superb quality
Everything about the Riverside Hotel was wonderful. The staff was very friendly and helpful. Our room had a great view and was very comfortable. The free breakfast they offered was very good as well. My wife and I definitely want to return to Killarney and when we do, we will be staying at the Riverside. Nothing
Location, price, welcome note & complimentary wine in room(I didn't avail of same, but love the idea), comfortable bed, friendly staff. No, very impressed overall.
Good location, food is ok, staff very friendly. Restaurant food could have been better for a 4* hotel
The staff were very friendly especially the lady behind the bar who made us feel very welcome. Top marks to her (Sorry didnt get her name). There wasnt anything i didnt like about the Killarney Riverside Hotel.
Nice clean warm welcoming hotel Lunch didn't start until 1pm
The room was very light and airy. Felt homely rather than just another hotel room. Also thought the free wine to welcome you was a nice touch Would have liked to have wireless broadband connection. Hotel location not ideal, a little far from the centre of Killarney
Location of the hotel was excellent for Town and mountains. The hotel was very clean and modern. The restaurant and bar were lovely.
The staff went out of there way for us. Everyone was so friendly and accomodating. There was a bit of refurbishment still going on however the hotel did compensate us by upgrading our rooms and were very helpful in every way.
Spa, bar and restaurant facilities service at the restaurant la brasserie
Rooms were comfortable The web site indicated that there was a a spa centre and leisure facilities available. The fact was that these would not be open until mid June and I felt that I was misled.. In addition the room that I was allocated was overlooking a building site and I was awaken by the noise at 8 o'clock in the morning by the builders. Furthermore a complaint was made to the manager .
View at breakfast, location, beautiful gardens, the lake, the spa, the whole hotel is very classy and well decorated Would've been nice to have a view of the lake for 240 euros, we were facing the tennis courts and didn't have a balcony, having to wait in line to order eggs, the hot food on the buffet didn't taste great, room and bathroom were small, front desk seemed short staffed for a Saturday
Gorgeous hotel, fantastic pool area, lovely staff, glorious location. Restaurant, for both breakfast and dinner, wasn't really a 5 star experience, although the prices were.
The updated brasserie was very nice & had a wide range of choice & reasonably priced to suit all tastes. The hotle has construction work going on at the back of the hotel & the pool facilities were still under construction even though it mentioned in the website that they have both an indoor & outdoor pool. This is false advertising.
the hotel decor, finish and ambience is great, very relaxing, the staff are very professional, accomodating and helpful. we will definately come back nothing
The scenery was fabulous and the staff was most helpful. As you enter the hotel, the view took my breathe away. We live on a mountain lake in Lake Arrowhead, California, so we were instantly at home. thanks for a great stay. My only problem was the lack of transportation into town. It was such a short distance, yet the taxis still charged $25 euros for a round trip and that is exorbitant. The hotel should have a shuttle for those who do not have a car. This situation would actually prevent us from staying again as we would stay in town to have more access to activities.
The spa was excellent,very relaxing and the scenery was superb. The only thing i thought was the price of the restaurant was a little expensive.
The Spa Facilities The room needed updating
For the most part the hotel served our purposes very well as we were out sightseeing most of the day. Found the numbers and presence of families and small children overwhelming particularly at night time in the lobby, bars and restaurant.No doubt for couples with small children it was perfect.
Very child friendly
The Hotel is totally child friendly and provides lots to keep small people busy ! There wasnt really anything .
activities for children rates could be more competitive
the family suite was smaller than the one we had previously stayed in. Bathroom door lock was broken. Good choice at breakfast. a very family friendly hotel
Its near the town centre and there is secure parking.
Beautiful stay at the hotel..This is the only hotel I will stay in, in Killarney and I am in Killarney 3 to 4 times a year and every time always go back to The Quality. Always find the staff and the stay absolutely brilliant...Thanks very much
Location was good , comfortable , good facilities . Management of breakfast was poor , long delays could easily been avoided ,
We had very enjoyable family break with plenty to do for the kids pool games soccer ect Everything was great
the fact that it facilitated our requirements as a family,had plenty of amenities to occupy children and also had tghe facilities to cater for family life in room
The service was excellent
A very nice hotel with friendly staff and a beautiful choice of food for breakfast and a brilliant evening meal and wine choice you could not ask for anything more. The alarm clock going off sunday morning to end the lovely weekend.
Their attention to detail was excellent. Very friendly and efficient in all areas - girls on reception/waiters, etc. Used the Spa, and it was a beautiful experience. Would do it all again! Nothing. Whatever training was done, should be replicated in other hotels.
There is nothing that stands out that was anything near the "best" thing during my stay but if I was pushed breakfast was good. Unfriendly staff
Great room, very clean. Staff unobtrusive but helpful when needed. Alcohol available from the bar in room after closing which was good as I was at a wedding. Service could have been a little quicker when ordering food from the bar, also a few orders were wrong when served.
Clean, spacious rooms. Great breakfast. Close to everything you need. No Wi Fi in rooms. Bar staff not overly friendly.
The Brehon was a very welcoming hotel. All staff were very friendly. Rooms were of a good size and the bathroom was bigger than in a lot of other hotels. Food was excellent. Good location, about 15 mins from town centre. Overall we had a pleasant stay and would highly recommend this hotel.
Whole experience Leaving it!
The staff, facilities and the breakfast Nothing
Everything,it's a classy hotel No
Staff was superb--- Helpful, friendly, ready to go above and beyond. Lodge is close to town center, pretty property, clean, convenient, cozy ... the incessant barking of a neighbors dog, starting at 3 am .. no fault of the hotel, but annoying nonetheless
Nice garden, nice exterior and reception area. Nice breakfast.Friendly staff. Bathroom too small, beds old and lumpy, TV too high,very few channels,TV too small. Room musty. Very noisy overnight.Sky light not double glazed. Walls paper thin.
Location excellent, staff very helpful in calling taxis etc. Room absolutely beautiful
Was a very nice hotel in a good location. Is parking around the back which is great for motorbikes as they can be parked out of sight of the road. Would stay again.
first stay in old weir lodge and couldnt recommend it enough to anyone wanting to stay there , stayed in triple room and it was huge, very bright and airy, decorated really nicely. thought it a little expensive to stay there
We had only one night stay at the Old Weir Lodge, we found it meet all our needs and would recommend it to friends.
the confort and homeley feeling there no
It's decor was very rich and it's cleanness was one of its most comforting attributes.The staff were extremely confident and helpful.Food was excellent and all in all everything just ran smooth during our stay. Would definitely return.
The staff are wonderful - ver helpful and friendly. The breakfasts are very good - nice variety of selections. The location is great. The rooms are kept spotless. Only one complaint - the mattresses are comfortable, but the beds are made with a bottom sheet and a down comforter. This was too warm for me. It would be nice to get a top sheet or light blanket.
Pleasant stay and atmosphere in the Old Wier Lodge.
Staff were very friendly and helpful throughout my stay.
The staff were great. Down to earth, very friendly and highly efficient. They were perfect. It may not fit the "feeling" of the beautiful hotel but a television would have been nice (there was motor racing I would have liked to watch). But, having said that, it was great being away from that completely as well.
Service, helpfulness and friendliness of staff Nothing
price. nice bar.
The rooms had been renovated to a very nice standard since my previous stay at the hotel.
We stayed two days in this hotel. It was easy to find and had a pub although we did not use it. Rooms were big enough. Room furniture needs replacing, full of scratch marks. Several stains in carpets. Bathroom was clean, but smelly the first day. It improved the second day. Breakfast was too expensive for the quality and amount of food provided. I think any premier inn hotel is far much better and cheaper.
The Killarney Court Hotel was convenient to Killarney town and the sights we went to visit the Irish Open Golf and hotel was near venue The hotel bar lacked athmosphere. The breakfast bar could have had more choice and variety.
The food was not good at all. The hotel was very nice. We had been traveling from Galway which took us 4 hours. The food we got when we arrived was just terrible. It was like if was reheated.
At check out I would have appreciated if the front desk associate had asked how the stay was and if we had any comments.
I have stayed here many times & it's a perfect location for my needs Yes the price for breakfast @12.95 per person is daft
The staff were very friendly and helpful. The rooms were very clean and bathrooms well stocked. Lobby area was very comfortable and relaxing. It was only a 10 minute walk into the town centre. There was no evening entertainment. A few musicians every evening would have been nice especially for the bus-loads of foreign visitors that were staying there. The bar is also needs to be re-furbished.
just very happy over all.many thanks for the up grade.that was so nice of you.............THANKS view wasnt great.dineing room was abit of a let down after the lovely bedrooms
Pleasant and comfortabalae athmosphere Nothing
The hotel was spotlessly clean and fresh .The staff were very friendly and gave good advise about what to see. We stayed in a 2 bedroom suite which was perfect with 2 small children .We would definately reccommend it and we will be returning. nothing
adequate for a couple of nights, good rooms, clean, no coffee/tea making facilities in rooms, which disappointed.
Size of rooms were very good Food was edible but not great. Price of breadfast very expensive.
the room was a good size and bed was comfy it was a short taxi distance from local town
The friendliness and helpfulness of one of the staff on receiption was excellent resulting in my rating the hotel staff so above. The open shower flooded the bathroom with water. Thus you could not have a shower at night before going out and expect it to be dry enough use it again the next morning. With 2 people showering it was like a swimming pool. This needs to be sorted.
Friendly staff, great location, fabulous rooms. Sound of television in bar up too loud for people trying to enjoy a meal. Also we expected the 2 bed suite to have ajoining rooms so we were a little disappointed to find that one was completely separate from the living area and other bedroom.
"Suites" is exactly what it is. Two massive rooms, two tv`s, a kitchen, two settee`s. etc. etc. excellent dinner and breakfast. Just great.!!
Lack of in-room tea & coffee and blaming it on environmental health when other hotels don't seem to have an issue with this.
Very large bedrooms which had wonderful views. Ours was on the top floor and overlooked one of Killarney's gorgeous lakes.
The 1 Bedroom suite was very spacious and the location excellent for exploring the nearby national park and Ring of Kerry Unfortunately the suite did not have a fully equipped kitchen, only microwave, toaster and tea/coffee making facilities. Also no wifi in rooms, only public areas.
Comfortable, warm - decor, heating and staff, more personal on all fronts than the big chain luxury hotels. Evening meal was in the Restaurant of an adjacent sister hotel - lacked some of the better qualities of the original.
All staff were friendly, accommodating and helpful. Room was traditional and original but with all modern features. Excellent overall.
very efficient and friendly staff
The staff were friendly. I did not like that one person had to sleep on a cot when paying for a room.
Hotel wa very nice ,very close to the town center and staff were very nice felt for a four star there could have been tea/coffee facilities in the room
Nice size of bedroom,lovely furniture in both the bedroom and in the hotel in general. The staff were nice and the food excellant Seating in the bar area was not comfortable,the leather seats were too low and the bucket chairs in the conservatory too small however the bar staff were very nice and friendly
The breakfast was good Room was dated and upholstery was not clean
Loved the room,deluxe upgrade, food was excellent and well priced, service from the woman on reception was exceptional. Got an excellent night sleep-we had requested a quiet room and thats what we got. Reception/Bar was v busy when we arrived back after a night out,ended up going to bed after half an hour of waiting for service.There clearly wasnt enough staff rosterted to deal with what was probably an unusally busy occurance. We didnt even complain on check out as everything else had been so good but we were dissappointed to not have had a night cap before heading to the room.
Excellent breakfasts. Very good swimming pool facilities. Overpriced extras. ie. childrens ice creams @ £4. each
The location was perfect. Staff were friendly and the hotel room was very comfortable. Breakfast times could be more flexible. Serving until 10am is a bit early for a weekend morning.
The room was beautiful and spacious with a lovely and clean bathroom. Huge bathtub. Breakfast offered something for everyone and served in an attractive setting. We were quite satisfied with our stay.
Excellent breakfast friendly staff easy 10 minute walk to town
Is a comfortable hotel near beautiful places like national park of Killarney and the ring of Kerry.The staff hotel is very kind and help you to organize what to see, where to eat.....
the breakfast was good. Big room. Great location. very peaceful. It was a beautiful room with great facilities but the manner of the receptionist/owner definitely took from this magnificent guest house.
Earls Court House is very well run. Breakfast is excellent! It is a ten minute walk to the town and I would not hesitate to recommend it.
Excellent accommodations. Superb breakfast - get the crepes and add bacon. My only complaint was the internet connection. Sometimes it's there; sometimes not. I think with computer equipment today, it could be better. But I may be wrong.
Very welcoming and homey feel to the hotel. It was comfortable, and served our needs well. Also, the breakfast buffet and afternoon tea were a special treat.
We enjoyed our one night stay however a jacuzzi was advertised, there was even a lighted switch outside the bathroom with jacuzzi on it but there was no jacuzzi. We had got wet & cold playing golf & the jacuzzi would have been welcome. The breakfast was top class & the staff friendly.
Decor very attractive. Tea/cake available in the afternoons, lounge area with lots of seating, local interest books. Buffet breakfast excellent. Very small things; one of the bedcovers in the twin room we had was very faded. The pillows very firm and not terribly comfortable.
The rooms were very nice and clean, Breakfast was very nice
top class hotel very luxurious and staff do every they can to help you enjoy your stay, very helpful regards all local places of interests, breakfast very enjoyable, top quality stay. all good no issues
value for money, bar stayed open till 4 am with good entertainment till 4am rooms are showing age and lift to 4 th floor was very old and creaked a lot
Great for the kids. Lots of freedom after 9:00 pm for the family. The rooms need to be updated. Our room was very musty
the convenience for the i.n.e.c. you couldn't hand pick a nearer hotel. the rooms are a little dated to be honest. especially the bathroom. my sink was the tiniest ever considering the bathroom was quite large. maybe more modern showering facilities (walk in)
,nice hotel , nice rooms, comfortable and relaxing,about 15 min walk to the town. its quite enough would suit older couple ,there was allot of tours of middle aged to pensioners when we stayed,and ballroom dancing etc maybe it was just that week, not sure
There is alot happening in the hotel itself at night so you never have to leave
In need of a really major refurbishment. Food in restaurant was very poor and unappealing although breakfast was good. Staff in restaurant were not very friendly, seemed a bit bored!!
it was very relaxing
ideal location, very comfortable. there were no tea/coffee making facilities in the room. i have never come accross that before in any hotel ive stayed at.
swimming pool was nice but changing rooms very cold and no lockers in changing rooms Needs some upgrading.Door of room had a gap underneath so a but drafty and allowed outside noise in
clean comfortable room. quiet paper bath maths? my preganant wife nearly slipped and fell. breakfast not included in price. not convenient for town if you don't have a car
the outside hot tub. Price of room.
Comfortable rooms. Staff pleasant and professional. Location is opposite National Park entrance but hotel itself quite ugly with grounds consisting mainly of car-park.
The staff were excellent, they could not have been any more helpful, the hotel is pure luxury and the bedrooms are huge
On arrival the staff immediatly made us feel very welcome. We were escorted to our room by a very well trained porter who didn't leave anything to be doubtfull about as regards to what was available to us in our room and how everything functioned. Wonderfull products in the bathroom. Excellent food, wonderfull breakfast.
The room was a good size however i do suspect that we had been given an upgrade as the other hotel rooms didn't look quite as big. The spa was excellent. The room design was not that well thought out for example, despite having a TV in the room (at the bottom of the bed) you couldn't actually see it at all as the bed footboard was far too high.
Fantastic staff, comfortable rooms. I felt that this hotel did not live up to its billing as a 5 star hotel, I have stayed in other 5 stars and every one was more than a class above this hotel. 4 Star is a more accurate description I feel.
The excellent service and staff. Room service menu was good. The service in the bar attached to the hotel was sub-standard most likely due to understaffing.
This hotel has a great location, and the breakfasts are very good. We found our room to be a bit noisy.
Nice staff and location. Great room Nothing
It was very central to the town. Room was Cold.
We were upgraded to a junior suite on arrival, the room was really beautiful and comfortable. The hotel was ideally located in the centre of the town with everything within walking distance. The restaurant was fantastic and great value for money and the staff were so friendly and helpful. I would definately recommend this hotel
The Fairview was very comfortable, clean and in a good location. The breakfast was very good, had a selection of fruit, cereals, yogurt, juices and choices for vegetarians.
THe Fairviews staff was top notch!!! They were very welcoming and accomadating. The hotel was very clean and centrally located. If I'm ever back in Killarney this is where I'll be staying!
The room was very luxurious and excellent value for money! There was no restaurtant available for evening meals, however we didnt really mind as there is plenty on offer around Killarney.
The breakfast was excellent, the room was spacious, and guest house was very central.
the room and bathroom are very convenient and the hotel has a good atmosphere the ambition of the restaurant do not match the service provided; although the staff is very nice, they lack knowledge about the wine.
Location The staff, very unpleasant. Not very accommodating. Asked if we had alcohol in our bag which was inappropriate. Didnt get for what we paid for and were told we could change rooms.When i asked if i could view other room first he refused.
beautiful, clean, friendly,relaxing, would definately recommend this hotel to anyone