Dining
Services and conveniences
Basics
Media and entertainment
Accessibility and suitability
Laundry
Parking and transportation
Workspace
General
Bathroom
Outdoor
Bedroom
Things to do
Health and safety
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness and hygiene?
Guests have praised the hotel for being clean and convenient, with prompt housekeeping and daily cleaning. However, some guests have mentioned issues with dusty furniture and smoky hallways.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about uncomfortable beds and pillows, difficulty with the thermostat, and an ice machine not working. Additionally, there have been complaints about the noise level and long wait times for the elevator.
What are the highlights of the hotel's dining options?
Guests have appreciated the complimentary warm cookie at check-in and the friendly staff at the lobby bar. However, there have been comments about pricing being too high for business travel and some dissatisfaction with the breakfast menu.
How is the hotel's customer service?
The staff has been described as exceptionally nice, friendly, and helpful, with prompt housekeeping and a welcoming demeanor at the front desk. However, there have been complaints about the parking situation and some instances of staff not addressing concerns effectively.
What practical information should guests know about the hotel's location and transportation options?
The hotel offers a free shuttle service to the nearby mall and has a convenient location with lots of free parking spaces. However, some guests have mentioned that the hotel is off the beaten path and that there may be limited parking at night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting in March to avoid crowds and enjoy a more peaceful experience.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to the nearby King of Prussia Mall, making it convenient for guests to explore the area without worrying about parking.
Request a Quiet Room
Some guests experienced noise disturbances, so it may be beneficial to request a room away from potential sources of noise, such as event spaces or high-traffic areas.
Check Room Type Upon Arrival
A few guests reported receiving a different room type than booked, so it's advisable to verify the room type upon check-in to ensure it meets expectations.
Inquire About Breakfast Inclusions
While some guests enjoyed the breakfast, others found it overpriced. It's recommended to inquire about breakfast inclusions when booking to ensure it aligns with expectations.
Utilize the Free Parking
The hotel offers complimentary parking, which is particularly convenient for guests traveling by car.
Consider Room Selection for Accessibility
If accessibility is a concern, guests can request a room with specific features such as a roll-in shower or increased accessibility.
Take Note of Housekeeping Requests
Guests appreciated the promptness of housekeeping in fulfilling requests, such as replacing towels, indicating that the staff is responsive to guest needs.
Be Mindful of Noise Levels
Some guests encountered noise-related issues, so it's advisable to be aware of potential noise disturbances and consider this when selecting a room or planning the timing of activities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $182 |
Average price (weekend night) | $171 |
Value for money | 8.1 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Philadelphia |
Distance to airport | 16.3 mi |