Location is their most attractive quality. Close to restaurants, theme parks, and other entertainment facilities.
Staff lack the most basic customer service skills. They're unfriendly, and have subpar communication skills. Rooms could be cleaner as well as the overall grounds; trash was pretty much everywhere this last time I was there.
Not sure where to start. If it is the completely broken bed. The phone with no buttons that did not work to call the front desk about the bed. Those were just 2 things, thank goodness we were exhausted and delirious; therefore, we found wverything quite humorous. We just moved the mattress to the floor and slept the few hours we had left. The place was horrible. NEVER AGAIN!!
We liked only location.
First they gave us room that is not with pool view and we paid for it, then somehow when i was arguing they decided to switch to another one. We went to our room and we saw frog in the front of the door, we opened the door TV was on, and somebodys personal things were there so we called them and they told us that we need to come back to the front desk, we went there they gave us another one. We went to another one, everytjing smelled like mold, ac was leaking in the room, bathroom had wet sealing. In front of the apartments was so dirty, smelled so bad, we saw the room where they keep towels and it was dirty as nothing i saw before. We slept on the towels we brought with us and we didnt leave any of our bags in the apartment, fortunately we had to stay only 2 nights here. I learned my lesson and will never look at the hotels with 3 stars, i wish i paid more to stay in clean place. At one point we thought to sleep in our car, tried to find another hotel in the area but it was 2AM and everything around was booked for that weekend, except few that were in the same condition as this one. Dont recommend!!!
Dirtiest hotel I've been to.
Great value for the money
Location, friendly staff ,Luke was so on nice. Definitely an older Resort but very clean. Tiki Bar was fun
Black mold in room 221
I liked the shuttles.
The way they treated the mold when I reported it was outrageous. You cannot just paint over black mold. Please, check your bathrooms carefully if you're staying. They didn't offer to change my room, or anything. They just painted over the mold and called it a day.
Great for the price
Shuttle to Epcot. Restaurant on the property. The beds were very comfortable
No hot tub. Pool area was poorly lighted. The bathroom definitely needs updating and no microwave in the room
Good launching place for a family vacation
Shuttle to the Disney parks. Restaurant on the property
No hot tub. Pool area was poorly lighted. No microwave in the room and the bathroom needs to be updated
Staff was rude
The location to the parks, Disney was 15 minutes away and Universal 15 minutes away. Lots of restaurants along the strip. Very kid friendly.
The bathroom was very small and the internet service was not good.
It was a good price and location.
The Wifi was non-existant, room could use updating.
Maid staff was sweet
It was easy to get in and out of and it was right off the main strip. The maid staff would fold my sons blakets and use them to make the bed he was always excited to see how they were set when we got back
The rooms needed some updating. The ceiling was leaking in the bathroom and it looked like mold growing. Also there was mold in the light fixture in the bathroom. The door sometimes wouldn't stay latched. The fridge was leaking and there was no microwave.
With a stay at Maingate Lakeside Resort in Kissimmee, you'll be within a 15-minute drive of Disney's Animal Kingdom® Theme Park and ChampionsGate Golf Club. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Kissimmee? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Based on 5,670 reviews
Policies vary by room type and provider.