The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests found the room lights to be too bright, making it difficult to sleep. Consider bringing an eye mask if you are sensitive to light.
If you plan to dine at the ice restaurant, ensure you have ample time as some guests experienced delays and felt rushed during their dining experience. Additionally, be aware that the ice dinner experience may not fully align with expectations, as reported by some guests.
While the ice beds are beautifully designed, one guest reported an incident where their child fell off the bed, suggesting that the design may not be entirely child-friendly. Exercise caution if traveling with young children.
If you have an electric car, be prepared as there are no charging points available for electric cars at the hotel.
Some guests encountered issues with room keys and malfunctioning lights. It may be helpful to double-check these aspects upon check-in and promptly report any issues to the staff.
While some guests praised the breakfast, others found it to be of poor quality. Manage your expectations regarding the breakfast offerings.
Prepare for a once-in-a-lifetime experience and embrace the extraordinary setting and decor of the hotel. Keep in mind that the hotel may cater more to short-stay visitors, as reported by some guests.
The hotel staff may inform you about Northern Lights sightings. Take advantage of this opportunity to witness this natural wonder.
If you plan to use the sauna, be mindful that the heating for the entire chalet turns off when the sauna is in use. Plan accordingly to ensure a comfortable temperature in your room.
Some guests suggested that the hotel could offer more daytime activities such as ice skating, husky rides, and reindeer encounters. Research nearby activities to enhance your stay.