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Difficult to review as they seemed unprepared for our arrival and moved us into a house down the road, so we never actually stayed in the hotel! This was fine as it was very quiet and private. Ten minute walk back each day for breakfast. Service at breakfast was non-existant - we would have liked tea rather than coffee but there was no-one to ask.
Very friendly couple running the hotel. Good simple food, and excellent value compared with nearby Cochem. Instant access to Good walks along Moselle valley and along ridge
We enjoyed the peace and quiet of the hotel's location. Enjoyed the view of the Mosel River. A short walk through the vineyard into Cochem. Very relaxing.
The staff was extremely nice even though only few people did speak English. Plus the meals at thier restaurant were the first-rate. It was a little tricky to take a shower.
easy to find, excellent staff, good food, very reasonable prices, good parking and good location no
Good value, good half board cooking, attentive staff and a relaxed atmosphere
Hotel is simple , a little bit old fasioned, but clean. The location direct to the Mosel is perfect, with a nice terras. No possibility for payment with credit-card
Friendly staff and relaxed atmosphere German pillows ate too soft
Nice, recently renewed rooms, not too small. Good and rich breakfast. Really good location, near the river. Private (free) and public parking. There was no wifi internet, unlike what is written on the description.
size and comfort of beds & clenliness of the rooms NO
The hotel was clean and good value for money. A little disappointed in the room being at the side with no view and very small. Train track runs immediately at the back which can be noisy particularly if on the side or back of hotel.
Staff Lack of internet connection
Our hotelroom had a nice balkony with afternoon sun acing the garden an view on the river. The hotel is situated on a perfect distance to the town centre (about 10 min walk), so the noice of the inner city with all the tourists is not disturbing people who want to go to sleep a little early. Breakfast is good and service is excellent. The rooms do not have any "unneeded" luxury, but all you need is there. We had avery nice stay.
The personal attention of the owner/managers and immediate reaction to any request or commment - more a home than a hotel
Everything was spacious (I doubt that this would apply to hotels that are more centrally located; however, Park Hotel was not far from the centre either, about 800m). There was a large lawn area and a pond with fish swimming around. Our son loved it! Parking on site is a big bonus, and one of the reasons we chose the hotel. A bit pricy.
Parking is excellent. Pleasant 10 minute walk to centre. Very comfortable beds.
Suitable accommodation to explore Moselle area Parking - inadequate spaces. Had to park on wet grass surface.
Clean and basic. Good standard. Needs more car parking
Clean, warm, efficient Expected to have evening meal at hotel but were told on arrival restaurant was closed on Mondays
The hotel was a 10 minute walk from downtown on sidewalks adjacent to the Mosel River. The room was good sized, clean and had a nice balcony. Parking was easy. The staff was helpful and friendly and spoke excellent English. The restaurant onsite, Divino, was very, very good. We liked the place a lot.
Fantastic location with excellent nearby restaurants, pubs, and shops. The hotel was great, however, the time spent in town was the best.
We enjoyed the scenery and the hotel. The breakfast was superb ! We would have liked to have had the facilities to make a tea or coffee in out room.
The staff were extremely friendly spoke good English and did all they could to make our stay a good one. Will be going back soon.
I liked the bedroom and the breakfast The position was not good as I had to walk a long way from Cochem station
The view of the Castle from the balcony I thought it was closer to Cochem Center and it does not provide evening meals
The hotel staff set a standard of care unmatched by any other hotel we've stayed at in Germany. The breakfast was amazing - we've never seen our kids (6 & 3) eat so much. The owner is very hands-on and is meticulous inhis attention to detail. He knew our routine after one day and had the breakfast table set-up (drinks, place settings, chairs, etc.) exactly how we wanted it on the 2nd morning. We will be going back in the Summer and would not think of staying anywhere else.
we had a wonderful stay. we requested a room with a view of the castle and - or the mosel river and they gave us both....it was truly beautiful and i would recommend this hotel to anyone who is going to be in cochem.
Well situated, friendly staff, easy walk into town
The location and the staff.
Great location with Castle and river views. Owner even got up early to provide breakfast at 6.30am due to our early departure. what service can't recommend highly enough.
Location Rooms were a bit tired
Wonderful location, management was excellent, and the staff were extremely helpful. Additionally, the rooms are large, and very nice for such a low price point. Amazing breakfast spread as well. That I couldn't stay longer. I thoroughly enjoyed my stay.
Great staff, easy walk.
Friendly staff. Very helpful and welcoming. Wasn't a problem for us because we just visited during the start of fall but lack of AC could be a problem on hotter days.
the services provided by the staff were excellent the very small televisions and the limited channels that were available
hotel staff were very helpful .good food first room shown was not up to standard, had to pay more money to get better room, which was very nice
The friendly and efficient service was excellent. It would have been useful if the hotel had provided a kettle and tea and coffee faacilities in our room.
Nice hotel, lovely grounds, very pleasant staff, excellent breakfast. no
The food was marvellous, the free wifi connection was very important to us and the massage was great. Difficulty parking but we always managed
Nice and friendly atmosphere. This was really a relaxing stay. Exelent breakfast !!!
Good sauna and pool facilities (though a 20 euros deposit for the use of a pair of towels may seem a bit "unfriendly"), excellent breakfast and attentive staff. Location is not the best, especially if you're not travelling by car. Occasional rain (common at this time of the year) can make the 20-minute walk to the city center an unconfortable experience. Bed mattresses are way too soft, they may not be suitable for people with back problems.
We thoroughly enjoyed ourselves, it was a very relaxing time. The Hotel staff , the quality of the food and the service was excellent. In terms of value, all prices were very reasonable and affordable. We would visit the hotel again and reccommend it to family and friends.
Friendly staff, well appointed rooms and good views of the Mosel and cochem Castle.
Great location, fabulous big room, incredibly friendly and accommodating staff. Highly recommended!
The hotel-restaurant was excellent
This was a wondeful hotel! The views from our room of gthe castle and the Mosel river were magic. Staff excellent and food good. About a 15 minute walk to the town of Cochem.
Our final room was very good with a view of the Mosel. We chose a room in the annexe. There was nothing on the website to show that these rooms were down several staircases across the hotel gardens and down more steps. The car parking was on a public road and hard to find. For this reason we asked to change the room. Incomprehensibly we still kept our dinner table based on the old room number for the rest of our stay. Food was below standard for price and stars.
view of river mosel from our balcony and relaxed atmosphere steep hill to hotel, but you can't have the view from river level !
It was a nice stay, people were very helpfull especially for us 2year old daughter. Really nice in details also..
Well situated hotel relative to castle and town of Cochem, about 30 minutes' easy walk from the town center. Very attentive, polite, and helpful reception staff. Room slightly on the small side but not uncomfortable.
Parking; welcoming touches (sign on door, free bottle of wine). Overpriced for ordinary room with no view; distance from town.
Nice room. Very good breakfast. Very convenient location. Service attitude of hotel staff not very customer oriented, partly even unpolite. Compared to other hotels of this area too expensive. Extra charge of EUR 10,-- for credit card usage is very annoying, since not a global standard.
Location, pleasant staff, budget Lack of parking
It was not possiple to park at the hotel
Location is super and staff great. Some rooms were small with limited river view. Available internet ridiculously expensive. Parking garage overcharged too.
Excellent location facing the river right in the middle of shops, restuarants, bars etc.. Rooms clean and spacious with a mini bar.lovely restaurant and terrace bar. Manager and Assistant manager spoke excellent English> I would have liked tea and coffee making facilities in the room. As it is so central to amenities it was a bit noisy at night.
views from room, amenities in room, clean standard of Sunday meal could have been btter viz sevice and food quality
Had an excellent balconied room overlooking the river. Parking was a bit of a problem - had to remember to feed the machines periodically.
The hotel was in a perfect location in the city. It was convenient to local attractions (castle, wineries), restaurants and the river (boat cruise). The staff was friendly, welcoming and helpful with information about activities that were available. They even surprised my friend with a strawberry pastry with a sparkler on top at breakfast for her birthday. What a nice thoughtful
Good view, central to town facilities
Staff was very accomodating. We had to leave before breakfast, and the night staff prepared a brunch to go which was ready at 6am. Driving to the parking area was long and difficult due to one-way streets and construction. The walk from the hotel to the parking was difficult due to the sharp up-hill walk.
Great location, great views, friendly and helpful staff, wonderful restaurant, good value for the money Having air conditioner would have been nice but it is not a big deal as the room cooled down significantly at night.
Excellent location, cleanliness, friendliness, breakfast. Helpful staff.
The friendly staff, we were able to find people who spoke English, the 2nd floor terrace, the large bathroom.
clean, updated room with staff ready to make your stay comfortable
The hotel (and cafe on the ground floor) staff was very helpful. Room was clean and breakfast was excellent. Very noisy at night as there is a pub (or nightclub) near by at the back side of the hotel.
It is a small hotel, and we booked the honeymoon suite. It was the only one with a balcony and a vieuw over the river AND the castle. The reception is closed after six, but it was not a big deal.
Unable to stipulate room location on booking. Ended up looking over the back alley and adjacent properties. Lot of late night noise from pubs/clubs (until almost 5am both nights!!) so little sleep. With no airconditioning unable to close windows. Despite no smoking room specified and signs within the room, on arrival distinct smell of stale smoke. With no facilities after 6pm not really a hotel. Would not recommend unless you can stipulate Mosel facing room. At 128 Euros a night poor value for money.
Excellent No tea and coffee making facilities
Quate and relaxaing stat
Comfortable hotel in centre of town.
Breakfast on the balcony was an excellent way to start the day. Staff were extremely helpful and polite.
hotel was first class, staff spoke english ,were very helpful ,food was first class ,rooms very clean ,no noise at night.
The fantastic welcome, the postition of the hotel, the views, and also from our point of view as catholic, the religious side of everything was perfect...something we didn't anticipate... The only problem was the lack of english literature. We received a welcome pack but couldn,t understand it.. but think the manager is going to address this at some point...
Staff very helpful and polite - I came in late and they were able to get me food even though the kitchen was closed. Good facilities, clean room. Nothing
Lack of a non-smoking room. Need to book on a half-board basis.
The quality of the rooms and the dining room. Superb menu and great presentation. We saw a small dog in the dining room belonging to a guest that was eating. Dogs are obviously allowed the dining area.
Very nice hotel, pleasant and helpful staff where needed, really nice views over looking cochem
We missed the veiw from our room
Excellent friendly service from the moment we arrived to the time of departure. We had a none smoking room with balcony which was spacious, comfortable, and well maintained. The food was excellent and I would highly recommended this hotel. Nothing
The friendly atmosphere and helpful staff.The cleanliness of the rooms and the quality of the food
everything. no faults at all
The area is beautiful, the service was excellent, the food was delicious. The carpet in room
The staff were courteous,kind and spoke English well. The hotel was in a great location, visible from the train stop at Treis-Karden. Don't be fooled by what the lady at the front desk says, it's about an hour and a half hike to Burg Eltz from the hotel if you don't take the train to Moselkern! It was a beautiful hike though!
It is near to Burg Eltz, which is very beautiful + a must-see. When we asked for an english menu at the hotel restaurant, the waiter seemed to be very insulted and was quite rude with us, saying things in German with a clearly nasty tone. This was despite the fact that we had been told an english menu was available at reception that morning. My partner was very upset and we almost (and should have) walked out immediately. To be fair, the young waitress on that night was very kind, however this experienced coloured our stay at the hotel.
Location and restaurant No
the river view is only house roof view !!
Very comfortable and very clean nice and airy room with a lovely view. Would have appreciated an English menu or a translation from the waitress when asked but I appreciate that I am in a different country and it is up to me to try to understand the language. Not all the words in the menu are in the phrase books.
Excellent room. Helpfulness of staff to only English guests.good variety of food. Access to Moselle.
Wonderful breakfast selection and a little quiet luxury in a lovely little town on the Mosel River.
Our single rooms were large and nicely decorated. The hotel's restaurant is gourmet quality and our meals were superb. There were two things on the website which were totally misleading. Firstly the description says that part of the hotel is housed in an 800 year old castle. There was no castle at all, so perhaps there was a mistake in the English translation. Also the website said the hotel is 200 metres from the train station and this is not true. At most it is 20 metres from the railway, in fact directly over the road from the station. Almost no English spoken at reception and their restaurant menu was only in German. Fortunately our nice waitress managed to translate some of the menu choices.
Very nice, clean hotel with non-smoking restaurants and rooms.
We received a warm welcome and all the staff continued this excellent level of hospitality throughout our stay at Stumbergers. The restaurant always offered a good choice of menu and service. Finally, our room featured an excellent standard of accommodation and cleansiness. All in all, a highly recommended hotel in a very nice part of Germany.
The hotel is well managed. Our room had a nice modern style with a large balcony looking over the Mosel river. There was also a nice view of the castle. It was a pleasant 15 minute walk to the center of Cochem. Cochem is noisy with church bells, people, trains, cars and boats all making noise. The location of this hotel avoids the first two noise sources. Our room with the balcony had the last three. It did not bother us, but it would bother some people.
The view was Amazing. The location was great because of the view of the castle. The city was quiet, romantic and peaceful. The vineyards also provided a great view.
Excellent breakfast, large parking place. Large and clean room, spaced facilitiy. Need a car to get to Cochem center.
The room was very clean. The staff extremely helpful. They spoke good english and were friendly. The location was right on the river moselle so we had an excellent view as our room was facing the front. As we were facing the beautiful river scene, this also included the main cochem road. The noise level from the road, which had lorries and motorbikes racing past from early to late. If we closed the window it was extremely hot in the room so we were forced to leave them open. Perhaps air conditioning or a fan in the room, and tea/coffee making facilites would have been great.
We loved all the fine meals that were served at the hotel and the location near the main area of Cochem. We would recommend this hotel to others without question. Nothing
Very friendly staff and owners. Nice and elaborate breakfast. The quisine was overrated by other travellers. Certainly not bad, but we were expecting (again, based on the other travellers) something very special.
Outstanding view of the Cochem Castle above the town and the Mosel River. Bright, clean, comfortable rooms and friendly service.
We were delighted with the room and especially the view from the balcony. The staff were very friendly and helpful and the food was excellent. We would have liked some tea & coffee making facility available in the room.
Everything. The owner and the staff went out of their way to make us as comfortable and welcome as possible. No!!!!!!
The balcony view was stunning, taking in the Mosel river and Cochem, with the added bonus of a spectacular castle thrown in for good measure! The excellent staff were delightfull in every department and ever willing to help. Their English is also very useful to us brits who should be ashamed of our willingness to learn a language other than that of our own... guten tag und danke schon... to all the staff at the hotel for making our stay so pleasant. Breakfast was between 8 to 10am which was ok but if you are there after 9:15 the choices are limited... this can be easily rectified.
Staff and Breakfast
Truly wonderful view from balcony room, very helpful staff,and there was a very good breakfast
Convenience to everything and a wonderful view of the river and castle.
Fabulous breakfast, convenient location Could use a decor update, but good value for the price
About the only thing in its favour is its location in Cochem. It was quite noisy from both the nearby church with its quarterly chimes and also from guests going to their rooms late in the evening.
The staff was very helpful. The breakfast was very good and the breakfast service staff was excellent. Some hotels do have more items for breakfast but this was a very complete breakfast with many choices. As a small hotel there was a very friendly atmosphere. The dinner menu and quality is very very good. The hotel met my needs very nicely but one should know that as a small hotel it does not have all the amenities of a large hotel. This hotel is of a very typical size for this location. The hotel does emphasize the restaurant service which is of high quality and was used by many non-guests as well.
Excellent service/staff. Wonderful view from room balcony.
Liked the riverfront location, super breakfasts, Balcony view of river and old town and castle Car space
The staff was very nice and helpful. We liked the accommodations, close to the action in town.
The room had a wonderful view of the Mosel River, and the breakfast was very good. We enjoyed our stay here and would return again!
very clean and tidy
Our room was excellent, with a large modern bathroom including a bath. The view over the river and town was exceptional. Although the use of English was limited, the staff were friendly and helpful and we were referred to an English-speaking waitress when necessary. It was a very convenient base for our visit to the Grand Prix at the Nurburgring.