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There tended to be a lot of crumbs on the floor of the lounge in the reception area - people having food and leaving bits and pieces on the floor.
The staff at Knock House Hotel are very pleasant and the service is very good. The hotel is very convenient to Knock Shrine which was the purpose of my stay. Whilst Knock House is located ideally for access to the Shrine, it is also remains secluded and is great for privacy. There is a very genuine friendly atmosphere in the hotel and staff and guests really enjoy each others company. I would certainly recommend the hotel to travellers of all type, whether those on pilgrimage, those on a family break, or even those who just want to get away for a few quiet days.
It's closeness to the Knock Shrine
large clean comfortable room. bath aswell as shower no great atmosphere in hotel. very dim lighting in room. need a central bright light for reading
Free parking, quiet rooms, good restaurant and good breakfast. Would have been nice to have had wifi in rooms and not just in public areas
Peaceful and quiet. Could have been nearer a larger town
really friendly helpful staff door cards - had to get one re-programmed 3 times -real nuisance going up and down to the reception late at night. We booked via booking.com (months before our stay) and the hotel did not have any record of our booking when we arrived so it was fortunate there were spare rooms.
The room was spacious and clean. The breakfast meal was excellent. The location suited our requirements. Hotel Internet PC was out of order.
The staff are very friendly and the breakfast was lovely. It could have done with some entertainment on the friday or saturday night. We would not have gone up the town if their had been more to keep us in the hotel.Beautifully decorated though.What a beautiful function room for a wedding. It was massive !Beautiful location for a wedding.
There was no staff in the hotel untill after 8.00 a.m.
friendly staff excellent food comfortable beds bathroom very cold
I liked the location for the purpose I was there. The staff were very friendly and efficient and the breakfast was great.
Eating and drinking with family
close to knock shrine
Lovely location with a very nice bar area and extremely friendly and helpfull staff Smell of sewage if you park in the far away corner of car park (smell does not reach anyway near hotel)
Allows pets.nice hotel and friendly.good food and spacious rooms n/A
Very relaxed times of breakfast and check out was not hurried, excelent carvery at lunch time as well as very good bar snacks
The room was very spacious, the staff were very friendly and helpful. The breakfast was excellent I would stay in this hotel again, it was also great value for money.
A lovely hotel in a quiet village and whilst we did have a slight problem with our shower paul the manager was very helpful in sorting everything out and even reduced our bill,the breakfast was superb.
The hotel was nicely decorated and the rooms were large. Lack of parking ease.
The tv was faulty
All very satisfactory at the level the hotel was aiming at. Nice people. Breakfasts excellent Evening Meals / dinner only moderate
Very friendly staff. Lift to room. Good food. Good room. Lovely town. Maybe another towel rail for double rooms
The rooms where massive. Loads of TV channels. Great breakfast If parking out the back, you have to walk through the resteraunt with all your bags. Then you have the hike with them up 3 sets of stairs.
Our welcome, the huge bedroom,the quality food and wine at reasonable prices. We stayed 2 days and were very impressed. I would have liked some entertainment in the bar, but that is not everyone's taste.
The cleanliness of the hotel was second to none.
The location suited our needs. Every thing of the highest standered. Staff very pleasant ant helpful .Food exellcent . I would have pereffed a top sheet in use with the quilt but this is a personal thing with me also a bottle of water in the room for drinking.
It was conveniently located for an overnight stop en route to or from the airport. The town itself was a bit too quiet.
I really liked that the owner gave us two rooms in spite of the fact that Booking.com had not passed on the reservation. Not only gave us rooms, but gave us two upgraded rooms. I did not like that Booking.com had not passed on our reservation.
Comfortable, friendly. Carpark.
The receptionist (short blonde hair)was very nice and helpful considering she was also working in the bar. The kettle didnt work in our room but that wasnt a big deal! The phone is too far away from the bed also (room 100)
Hotel was very easy to find and equipped with everything we needed during our short stay my friend's meal was undercooked
staff, modern and well appointed room, food large red stain on carpet in room, the lift was in a poor state, damaged furniture in alcoves on the stair, made it look like a rough house.
clean comfortable room, nice new bathroom. bar / restaurant popular with the locals so a busy place, breakfast was very good. staff helpful. we stayed here as it was near to Knock airport for our flight, nothing really in Swineford, to our knowledge
The room was large clean and comfortable. The staff were friendly and accomodated an early breakfast. Cheap and cheerful. Highly recommend.
I thought that the rooms where very clean and a good size.The bathroom was very nice and very modern.It is relaxing room.
Just a bed for the night when I couldent find anything else in area. Outdated, Dirty, Banging doors late at night, Very very poor value for money - half the price paid would have been too much.
Nice hotel staff, room confortable, small functional batheroom but still enough to enjoy the stay!
Friendly welcome, good food and excellent service, the staff were very helpfull & looked after us very well.