Good to know
|Distance to city center||4.0 mi|
|Nearest Airport||Ko Samui|
|Distance to airport||2.0 mi|
|"Really nice, helpful and friendly staff."||(in 37 reviews)|
|"Great location and great staff."||(in 14 reviews)|
|"The hotel was amazing."||(in 18 reviews)|
Time of year
Show reviews that mention
|activities for children||in 3 reviews|
|amazing and the hotel||in 33 reviews|
|beautiful beach||in 54 reviews|
|excellent location||in 21 reviews|
|garden view||in 5 reviews|
|good and the food||in 8 reviews|
|grand deluxe room||in 53 reviews|
|great breakfast||in 39 reviews|
|kayaks available||in 3 reviews|
|koh samui||in 7 reviews|
|muang||in 4 reviews|
|pool area||in 48 reviews|
|ride or taxi||in 6 reviews|
|staff was amazing||in 47 reviews|
|star maximum||in 2 reviews|
|sun shine||in 2 reviews|
|value for the money||in 8 reviews|
Check in staff is very friendly and let us checked in earlier since we just had a long flight. The room is very clean. All facilities works well. The hotel staff sent luggage to room and basically do housekeeping every day. The breakfast is very nice with a lot of choices and food quality is good. The swimming pool is well maintained.
The only thing I do not like is upon check out, the lady by front desk did not show a good attitude, looks like we already finished stay so just want us to get out soon. So, some staff in the hotel should be trained to be more professional and polite. The Cave Spa looks nice but definitely overpriced. I do not feel any particular difference with the Spa on the street. In addition, we arrived 10 mins earlier than schedule time but they actually started 10 mins later than supposed to be because they are busy with other customers. So, the whole process is in a hurry, They kind shortened our scheduled SPA total time which I do not like it. Should be more punctual. The SPA staff should leave some privacy when guest is taking bath. The door is widely open and they did not knock the door before get in ! Very Inappropriate !
The facilities, location and food were great.
On check out i requested that reception book a taxi to the airport which they were happy to do and add to the bill. Rather than a taxi they used the hotel shuttle and instead of the 400 Bhat (~A$20) quoted charged me 4000 Bhat (~A$200) for what is no more than a 10 minute journey. I called seeking a refund of the excess charge and was assured that it would be paid to my credit card but on return home it has yet to be done. We spent a small fortune staying there as a family of 5 with two rooms for 8 nights and our custom is rewarded by being ripped off whilst on the way out......Dumb customer service.
The team is lovly, though the place is not as neat and worth the price. No elevators for whom its important and have a room in second or third floor. Our room was not so tidy, fell like its not so clean. The beach is great, we like the fact that its more quiet than chaweng.. Enjoy
The rest was ok
The water in the shower was very slow ( very slow flow).. it took us 20 min just to wash the hair.
Breakfast always ends too.early but that is common.to.all hotels.
With a stay at Royal Muang Samui Villas in Koh Samui, you'll be on the beach, a 4-minute walk from Choeng Mon Beach and a 3-minute drive from Chaweng Beach. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
based on 533 reviews
Things to Know
- Friendly atmosphere
- Nice building
- Pleasant hotel grounds
- Spacious rooms
Policies vary by room type and provider.
Reviews about Royal Muang Samui Villas
Most Popular Landmarks
- Samui Football Golf 0.4 mi
- Choeng Mon Beach 0.5 mi
- Wat Plai Laem 1.1 mi
- Wat Phra Yai 1.6 mi
- Bang Rak Beach 2 mi
- Chaweng Thai Boxing Stadium 2.8 mi
|Ko Samui||2 mi|
|Surat Thani||70.8 mi|