Motoyu Kosenkaku

The hotel offers special diet menus, a restaurant, a bar/lounge, and the option to have food delivered to guest accommodation. Additionally, there is a minibar and a vending machine for drinks.

The hotel has two different types of hot springs, both indoor and outdoor, providing a relaxing experience with beautiful forest views. Guests can also enjoy wearing traditional Japanese Ukata attire while visiting the hot springs.

The hotel's facilities are well maintained and clean, offering a beautiful view of the autumn leaves from the rooms. However, some guests have mentioned that the facilities are a bit old and that the housekeeping could be improved.

The hotel provides free parking and a shuttle service, including an EV charging station. It's recommended to use the provided shuttle service, especially as the hotel is located uphill.

The hotel's staff are multilingual and provide wake-up service, meeting/banquet facilities, key access, and a 24-hour front desk. Some guests have praised the friendly and attentive service, while others have mentioned that the staff's English could use some improvement.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the variety of onsen options available at the hotel. Be sure to try both the indoor and outdoor onsen for a complete experience.

The hotel provides a shuttle service to and from town, which guests found convenient. It's recommended to use this service, especially considering the uphill location of the hotel.

Some guests noted that the rooms in the sub building offer great views. If available, consider choosing a room in this section for a better vantage point.

Many guests praised the traditional Japanese Kaiseki dinner and breakfast. It's highly recommended to indulge in this culinary experience during your stay.

While some guests encountered language barriers with the staff, they also appreciated the efforts made by English-speaking employees. Patience and understanding are key in such situations.

Some guests mentioned that accessing their rooms involved navigating through corridors and stairs. Consider packing light for easier maneuverability.

If you have any special requests or celebrations, consider reaching out to the hotel in advance. Some guests received room upgrades and other special arrangements for occasions like birthdays.

Guests appreciated the traditional Japanese room features, such as the balcony, tatami flooring, and yukata provided. These elements added to the authentic experience.

Some guests were surprised by additional costs for services such as using the golf buggy or accessing the onsen. It's advisable to inquire about any potential extra charges to avoid unexpected expenses.