Impiana Mutiara Hotel @ Kampung Air

The hotel is located in the city center, making it convenient for exploring the area and accessing nearby attractions such as Centre Point Sabah, Atkinson Clock Tower, and Gaya Street Sunday Market.

The facilities are a bit lacking, but the Wi-Fi is strong and reliable. Housekeeping does a good job of keeping the room clean and tidy. However, some guests have mentioned that the room is small, and there are concerns about cleanliness and the condition of the facilities.

Some guests have mentioned that the mattresses and pillows had a smelly odor, and the bed was on the soft side. However, others found the bed to be comfortable and suitable for a short stay.

Parking is limited and difficult to find, which has been a concern for some guests. It's advisable to consider parking arrangements in advance if you plan to bring a vehicle.

The low season is in June, and the high season is in November. Visitors may want to consider these factors when planning their stay.

Consider upgrading to a room with a window to ensure better ventilation and natural light, as some guests reported issues with dampness and air quality in rooms without windows.

While some guests found the rooms clean and tidy, others reported issues with cleanliness, including smelly toilets, mold, and stained bedding. It may be advisable to check recent reviews or request a room inspection upon check-in.

The hotel's location is praised for its convenience, with easy access to nearby attractions, markets, and dining options. It's recommended for travelers who prioritize location and accessibility.

Some guests mentioned noise disturbances, particularly from outside the hotel and within the vicinity. Light sleepers may want to consider this factor when booking and pack earplugs as a precaution.

The hotel is described as more of a budget option, and some guests noted the lack of certain facilities and the general wear and tear of the property. Guests should set realistic expectations for the available amenities.

The hotel does not have a lift, and some guests found the stairs steep and challenging, especially for those with mobility issues or heavy luggage. Consider this factor when making a reservation.

Parking may be limited and difficult to find, as reported by some guests. It's advisable to inquire about parking arrangements in advance or explore alternative parking options in the area.

While the Wi-Fi is praised for being strong and reliable, guests noted that other facilities may be lacking. Travelers reliant on internet access may want to confirm the Wi-Fi strength meets their needs.

Several guests appreciated the friendly and helpful nature of the staff, despite some mixed feedback. Engaging with the staff for assistance and local recommendations could enhance the overall experience.

Overall, the hotel is considered a budget-friendly option, and guests should manage their expectations accordingly, considering the price point and the trade-offs associated with budget accommodation.