Pros (+) The entire hotel decor and rooms were beyond description with works of art throughout the hotel. Location was perfect, near all major tourist attractions.
3 stars
Hotel Eden
Photos of Hotel Eden
Overview
Hotel with free breakfast, near Main Market Square This smoke-free hotel features a sauna, spa services, and a business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Hotel Eden offers 27 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Eden
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bedroom
- Extra-long beds (> 2 meters)
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Spa
- Massage
- Spa
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Eden
8.5
Very good
2095 verified ratings
Wonderful
1373
Very good
437
Good
177
Okay
55
Fair
30
Mediocre
10
Poor
13
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, particularly in the Kazimierz area, which is vibrant and close to major attractions. However, many reviews pointed out issues with service, including unfriendly staff and lack of proper cleaning in the rooms. Overall, while the location is a highlight, improvements in service and cleanliness are needed to enhance the guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
110 reviews
9.1 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast buffet offers a varied selection and is described as excellent and fresh by many guests. Some staff members are attentive and friendly in the breakfast room.
Is the hotel suitable for families with children?
Yes, the hotel offers complimentary cribs, and there is also a babysitting or child care service available for families. The spacious rooms and friendly staff make it a great choice for families.
What are the hotel's standout features?
The hotel's standout features include a fantastic location in the heart of the Jewish quarter, comfortable and spacious rooms, and a superb breakfast buffet with a varied selection.
How is the cleanliness of the hotel rooms?
The hotel rooms are described as clean and quiet, with some guests mentioning that the rooms are spacious and spotless. However, a few guests noted minor cleanliness issues, such as cobwebs and a slight sewer smell in the toilet.
What are the parking options at the hotel?
The hotel offers parking options such as an airport shuttle service for an additional charge and a shuttle service for a fee. However, specific details about on-site parking are not mentioned in the reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near several attractions, including Żydowskie Muzeum Galicja, Wawel Castle, and Main Market Square, making it an ideal base for sightseeing.
Consider Room Renovations
While some guests found the rooms comfortable, a few mentioned that the furniture was outdated. It might be worth inquiring about renovated rooms for a more modern experience.
Be Mindful of Noise Levels
Some guests noted that the hotel can become noisy in the mornings, so light sleepers may want to consider this when booking.
Check Sauna and Mikveh Fees
Guests were surprised by additional charges for the use of the sauna and mikveh, so it's advisable to inquire about any extra fees for these facilities.
Explore Dining Options
The hotel offers a complimentary breakfast, and guests appreciated the variety and quality. Additionally, the hotel is close to many nice cafes, bars, and restaurants, providing plenty of dining choices.
Verify Room Amenities
Some guests experienced issues with room amenities, such as broken hairdryers and noisy refrigerator fans. It may be helpful to confirm the functionality of these items upon check-in.
Plan Early Tours
The staff received praise for their assistance in organizing trips, such as to Auschwitz and the salt mines. Consider booking tours through the hotel in advance for added convenience.
Consider Room Layout
A few guests found the room setup unusual, with a large lounge area and a cramped bedroom. It may be beneficial to inquire about room layouts when making a reservation.
Embrace the Hotel's Character
Many guests appreciated the hotel's historic and authentic atmosphere, making it a unique and charming place to stay.
Location
Ciemna 15, Krakow, Malopolskie
What's nearby
- Wawel Castle0.5 mi
- Królewska Katedra na Wawelu0.5 mi
- Pomnik Smoka Wawelskiego0.6 mi
- Academy of Music in Krakow0.7 mi
- Kościół Mariacki0.8 mi
- Main Market Square0.8 mi
- Cloth Hall0.8 mi
- Krakow Old Town0.8 mi
- Uniwersytet Jagielloński0.9 mi
- Krakow City Centre0.9 mi
- Muzeum Historyczne Miasta Krakowa0.9 mi
- Brama Floriańska0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Eden
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $73 |
Average price (weekend night) | $75 |
When to book a room at Hotel Eden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KrakowGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 7.1 mi |
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