Pros (+) I had a great stay. The room was clean and modern. The staff was polite and extremely helpful.
4 stars
Hotel Rubinstein
Photos of Hotel Rubinstein
Overview
Hotel with a sauna, near Main Market Square Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space. Hotel Rubinstein offers 28 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Kraków hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Rubinstein
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Body soap
- Trash cans
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
General
- Window
- Executive lounge access
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- Upper floors accessible by elevator
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Garden
- Terrace/Patio
Things to do
- Bicycle rental
- Hiking
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Rubinstein
8.9
Very good
1850 verified ratings
Wonderful
1169
Very good
324
Good
193
Okay
66
Fair
54
Mediocre
20
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's great location and helpful staff, with many highlighting the cleanliness of the rooms. However, several reviews pointed out significant cleanliness issues, noise disturbances, and some dissatisfaction with the breakfast options. Overall, the hotel has potential but needs improvements in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
600 reviews
9.2 out of 10
3 reviews
9.5 out of 10
2 reviews
All reviews
Pros (+) The staff was very helpful. Changed or room when the one we got was too hot.
Cons (-) Beds too soft
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast service?
The hotel offers a nice breakfast with good service, as mentioned in 89 reviews. The breakfast buffet provides a full selection in beautiful surroundings, and the breakfast staff is extremely pleasant.
Are there any concerns about the cleanliness of the rooms?
While the cleanliness of the room was close to faultless, a few reviews mentioned finding a few hairs in the bath and around the sink. However, the hotel staff were described as extremely friendly and helpful.
How is the hotel's location and surrounding area described by guests?
Guests have described the hotel's location as excellent, with a lovely part of the city just 15 minutes away from the Old Town. The hotel is situated in the heart of the Jewish quarter, surrounded by beautiful cafes and bars, and is in front of most historical Jewish points of interest.
What are guests saying about the comfort of the beds?
Many guests have praised the hotel for its comfortable and lovely beds, with one review specifically mentioning that the bed was really comfortable and the room was cozy and perfect in style.
Is there any feedback about the hotel's staff and customer service?
The hotel's staff has been described as very friendly, helpful, and attentive, with exceptional care provided to guests. However, a few reviews mentioned that the reception staff could be friendlier and smile more.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Offsite Parking
While the hotel offers parking, some guests found offsite parking nearby to be more convenient, especially considering the tricky nature of finding the hotel's parking due to one-way streets.
Explore the Nearby Attractions
The hotel's location in the heart of Kazimierz, the old Jewish Quarter, provides easy access to nearby attractions such as Żydowskie Muzeum Galicja, Wawel Castle, and Kościół Mariacki.
Check for Air Conditioning
Several guests reported issues with the air conditioning, with some mentioning that the rooms were too hot and others stating that the air conditioning was not working. It's advisable to confirm the status of the air conditioning before booking.
Enjoy the Rooftop Bar
Guests appreciated the rooftop bar for its brilliant atmosphere and views, making it a great spot for a drink at night.
Take Advantage of the Location
The hotel's location offers easy access to public transport, making it convenient for exploring the city. Additionally, the hotel is just a 15-minute walk from the Old Town.
Consider Room Noise Levels
While some guests found the rooms to be quiet despite facing a busy street, others reported odd noises at night, possibly due to the older building. Light sleepers may want to consider this aspect.
Experience the Historic Charm
Guests loved the hotel's historic charm, spotless rooms, and lovely staff. The hotel's decor matching the building's time period was particularly appreciated.
Plan for Nearby Dining
The hotel's proximity to lovely bars and restaurants in the Jewish quarter provides ample dining options, offering a convenient and enjoyable experience for guests.
Be Mindful of Staff Conduct
Some guests suggested that hotel staff should avoid holding meetings in public areas during breakfast time to maintain a professional and guest-friendly atmosphere. Additionally, a few guests recommended friendlier interactions with reception staff.
Location
Szeroka 12, 31-231 Krakow, Malopolskie
What's nearby
- Wawel Castle0.6 mi
- Królewska Katedra na Wawelu0.6 mi
- Pomnik Smoka Wawelskiego0.6 mi
- Academy of Music in Krakow0.7 mi
- Kościół Mariacki0.7 mi
- Main Market Square0.8 mi
- Cloth Hall0.8 mi
- Krakow Old Town0.8 mi
- Krakow City Centre0.8 mi
- Uniwersytet Jagielloński0.8 mi
- Muzeum Historyczne Miasta Krakowa0.9 mi
- Brama Floriańska0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Rubinstein
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $109 |
Average price (weekend night) | $94 |
When to book a room at Hotel Rubinstein
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KrakowGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 7.1 mi |
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