Mercure Krakow Stare Miasto

The hotel staff are very friendly and accommodating, and they provide professional support at the reception. They are also known for their helpful and friendly staff, making guests feel welcome from the moment they check in.

Guests have described the beds as super comfortable, with some even mentioning that the bed was the comfiest they have ever experienced. The rooms are also spacious and clean, providing a comfortable and quiet atmosphere.

The hotel provides practical amenities such as daily housekeeping, a 24-hour reception, and a business center. Additionally, the rooms have modern installations, excellent beds, and are soundproof, ensuring a comfortable and convenient stay.

The hotel is described as spotless, with modern and chic decor. Guests have also appreciated the quality Christmas decorations and the spacious breakfast area, ensuring a very decent and comfortable experience.

The hotel is recommended for a visit in January during the low season and in March during the high season. These times offer a wonderful experience with excellent hotel quality and reasonable prices.

Guests were impressed with the upgraded Privilege rooms, which offer additional amenities and a higher level of comfort.

Visiting in January, the low season, may offer a quieter and less crowded experience, as mentioned by some guests.

The hotel's proximity to attractions such as Main Market Square and Wawel Castle makes it convenient for sightseeing on foot.

Some guests were accommodated with early check-in, so it's worth requesting this if needed.

The hotel's fitness center was praised for its modern equipment and cleanliness, providing a convenient option for guests looking to stay active during their stay.

While there are many dining options nearby, the hotel's in-house restaurant was recommended by guests for its convenience and quality.

The hotel's 24-hour business center offers useful amenities for business travelers or those needing to attend to work-related tasks.

Guests highlighted the pleasant views from certain rooms, suggesting that opting for a room with a view could enhance the overall experience.

Guests celebrating special occasions may consider reaching out to the hotel in advance, as some guests received complimentary room upgrades and thoughtful decorations for their birthdays.

The hotel's proximity to the train station and its accessibility to public transportation make it a convenient choice for travelers relying on public transit.