Very good hotel. Old town is near. It's in a close vicinity of a large shopping mall. Not noisy at all. Great staff. Nice restaurant and bar. Easy parking. I could only recommend it.
4 stars
Vienna House Andel's Cracow
Photos of Vienna House Andel's Cracow
Overview
This contemporary hotel is situated just a five-minute stroll of The Krakow Central Station and features air conditioned rooms with a mini bar, a refrigerator and free wireless internet access. It is also within walking distance of Krakow's popular tourist spots.
Guests can unwind in Vienna House Andel's Cracow's sauna or book a massage treatment. Helpful and professional staff are available 24 hours a day.
The cosy rooms at this 4-star hotel provide a DVD player and a flat-screen TV. Each includes free tea and coffee making facilities as well as an en suite.
Guests of Vienna House Andel's Cracow can enjoy a beverage at Oscar's Bar, before enjoying a meal at Restaurant Delight.
Local sites near Vienna House Andel's Cracow include Historical Museum of Krakow, Main Market Square and Cloth Hall. Jan Matejko Academy of Fine Arts and Academy of Music in Krakow are also nearby.
Latest deals for Vienna House Andel's Cracow
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Vienna House Andel's Cracow
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- No smoking
- Lowered sink
- Toilet with grab rails
General
- Family rooms
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Spa
- Spa and wellness center
- Massage
- Sauna
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Media and entertainment
- Flat-screen TV
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of Vienna House Andel's Cracow
9.1
Wonderful
3560 verified ratings
Wonderful
2585
Very good
579
Good
247
Okay
72
Fair
48
Mediocre
14
Poor
15
Summary of reviews
Guests say
Guests generally praised the hotel's great location, cleanliness, and spacious rooms. Many enjoyed the proximity to attractions and the excellent breakfast options. However, some guests reported issues with service, including unhelpful staff and problems with room amenities like air conditioning and mattresses.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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9.1 out of 10
1029 reviews
9.4 out of 10
26 reviews
5 out of 10
2 reviews
9.3 out of 10
5 reviews
All reviews
Pros (+) Great location close to attractions. Staff speaks English. Good breakfast buffet. Overall great stay.
Cons (-) Too costly
Pros (+) We stayed one night in March. We got in several hours before check in time. Not one restaurant in the area was open for breakfast so we decided to eat at the hotel. Breakfast was delicious I would recommend getting it with the room if possible. Since we were desperate to get some sleep we decided to upgrade to a superior room with did not cost very much and we go in right there and then. The room ...
Cons (-) The mattress was horrible ! I have never seen or slept on such a thing. Weird choice by the hotel to put that in the rooms. TV did not work but we also did not call to fix it.
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Pros (+) Andels is a beautiful, newer hotel in a great location near the train and bus stations, big shopping mall, the Planty, and old town – including a pedestrian tunnel to get there! Free internet, comfortable bed, nice bathroom, and quiet even though on a main street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a delicious and varied breakfast with multiple choices of continental and UK buffet, making it a great way to start your day.
Is the hotel's location convenient for exploring Krakow?
Absolutely! The hotel is situated just a 5-minute walk from Krakow's old town center, and it's also located beside a huge shopping mall with a variety of shops, offering a perfect location for exploring the city.
How are the hotel's staff and customer service?
The staff are very friendly and professional, and the hotel provides helpful and professional staff available 24 hours a day, ensuring a positive and welcoming experience for guests.
What are the hotel's unique offerings?
The hotel provides fresh bottled water every day along with beverages, and guests receive a drinks voucher, adding a special touch to their stay. Additionally, the hotel offers a fantastic location and brilliant facilities.
Is the hotel suitable for business travelers?
Yes, the hotel offers a business center, meeting/banquet facilities, and computer use available, making it a suitable choice for business travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended requesting a room facing the square for a great view and a more relaxing experience.
Take Advantage of the Late Breakfast
Guests appreciated the option for a late breakfast, allowing for a more relaxing morning without the need to wake up early.
Consider Bringing Earplugs
Some guests mentioned that the street noise and cleaning staff in the morning could be disruptive, so bringing earplugs might be helpful for light sleepers.
Utilize the Nearby Shopping Center
The hotel's proximity to a large shopping center was highlighted by many guests, making it convenient for shopping and accessing various amenities.
Request Firm Pillows
Several guests found the pillows to be too soft for their preference, so requesting firmer pillows might enhance the sleeping experience.
Take Advantage of the Eco-Friendly Initiatives
Guests appreciated the hotel's eco-friendly ideas, such as the option to take a plant to the room, but noted that some aspects, like the use of single duvets on double beds, could be improved.
Enjoy the Spa and Wellness Facilities
The hotel's spa, sauna, and massage treatments were praised by guests as a great way to unwind and relax during their stay.
Consider Room Location
Guests recommended requesting a room at the back of the hotel for a quieter experience and a lovely view of the skating rink in the square.
Utilize the Hotel's Bar
The hotel's bar was mentioned as a great spot for late drinks on the way home from the Old Town, providing a convenient and enjoyable option for guests.
Take Advantage of the Hotel's Location
The hotel's location near the train station, shopping mall, and within walking distance of the Old Town was highlighted as a major advantage by many guests.
Location
ul. Pawia 3, 31-154 Krakow, Malopolskie
What's nearby
- Galeria Krakowska208 yd
- Barbakan271 yd
- Brama Floriańska306 yd
- Krakow City Centre435 yd
- Academy of Music in Krakow0.3 mi
- Kościół Mariacki0.4 mi
- Krakow Old Town0.4 mi
- Muzeum Historyczne Miasta Krakowa0.4 mi
- Main Market Square0.4 mi
- Cloth Hall0.4 mi
- Uniwersytet Jagielloński0.6 mi
- Królewska Katedra na Wawelu0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Vienna House Andel's Cracow
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $130 |
Average price (weekend night) | $118 |
When to book a room at Vienna House Andel's Cracow
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KrakowGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 6.8 mi |
Everything you need to know for your stay in Krakow
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