Steigenberger Hotel and Spa Krems

The spa area is amazing, with exceptional spa, amazing food, and a very nice location. The spa facilities and the wellness area are fantastic, not crowded, and offer a great place for relaxation.

The hotel's restaurant serves decent dinners and breakfasts, and the breakfast is excellent with a great selection of cereals, warm and cold dishes, and teas. However, some guests found the dinner at the restaurant to be mediocre and overpriced.

The amenities at the hotel are great, with a fitness room, pools, bars, restaurants, and more. Additionally, the hotel offers a business center, wake-up service, concierge service, and a tour desk for added convenience.

While the majority of the staff are friendly and attentive, some guests have reported experiences with unfriendly or unresponsive staff, particularly in handling problems or questions.

The rooms are nice and clean, and the hotel offers spacious, comfortable, and renovated rooms. However, some guests have reported issues with room furniture being dated and cleanliness concerns in specific areas.

Several guests appreciated having easy access to the garden, especially for those traveling with pets. Consider requesting a room with garden access if you are traveling with pets or enjoy outdoor relaxation.

Some guests mentioned receiving room upgrades and complimentary gifts, such as a bottle of prosecco, as a birthday gesture. Inquire about the possibility of room upgrades or special amenities for special occasions.

A few guests noted the limited food options available after the spa closed, especially in the evening. Consider bringing your own snacks or exploring nearby dining options for late-night cravings.

The hotel is conveniently located near various attractions, including Kunsthalle Krems, Karikaturmuseum, and Gozzoburg Castle. Take advantage of the hotel's proximity to these attractions for a well-rounded experience.

Some guests mentioned that the spa area could get crowded, particularly during peak times. Plan your spa visits during off-peak hours for a more serene experience.

Several guests expressed the need for better air conditioning in the rooms, especially during warmer weather. If visiting during the warmer months, consider inquiring about the availability of rooms with effective air conditioning.

While the hotel offers parking and an airport shuttle, some guests mentioned challenges with parking availability. If traveling by car, it may be helpful to confirm parking arrangements in advance.

The hotel is pet-friendly, with guests appreciating the accommodation for their dogs. If traveling with pets, consider exploring the hotel's pet-friendly amenities and policies.

While the hotel offers breakfast and dining services, some guests found the dinner options to be expensive. Consider exploring dining options in the vicinity for a diverse culinary experience.

A few guests reported mixed experiences with staff, particularly in the breakfast area. While many guests praised the friendly staff, it's advisable to be mindful of potential variations in service.