12Fly Hotel Bukit Bintang

The hotel has received mixed reviews about cleanliness, with some guests mentioning issues such as dusty rooms, broken television, and yellowish kettle. However, others have described their stay as clean and comfy.

The hotel's location is highly recommended for its proximity to Bukit Bintang and various tourist areas, as well as the availability of restaurants and convenience stores nearby. However, some guests have mentioned issues with parking and the need to be cautious about open space parking.

Guests have provided mixed feedback about the beds, with some describing them as super comfy, while others have expressed dissatisfaction, comparing the beds to a cloud.

Several guests have mentioned concerns about the hotel's customer service, particularly related to the receptionists' proficiency in English and their friendliness. However, others have found the staff helpful and nice.

The hotel's location is praised for its proximity to Jalan Alor, Bukit Bintang, and various malls, making it convenient for exploring the area without the need for a car.

Some guests recommended choosing a room on a higher floor for better views and a quieter environment.

Guests suggested bringing your own toiletries as the hotel charges RM5 per toothbrush and the quality of provided toiletries was not satisfactory.

Several guests mentioned issues with in-room amenities such as broken televisions, non-functional mini-fridges, and missing hairdryers. It's advisable to check the functionality of these amenities upon check-in.

The hotel's proximity to Jalan Alor offers a wide range of dining options, making it convenient for guests to explore local food choices.

Some guests reported cleanliness issues such as dusty rooms, yellow-stained bed sheets, and sightings of ants, cockroaches, and mold. It's advisable to be mindful of these aspects and to communicate any concerns to the hotel staff promptly.

A few guests expressed dissatisfaction with the friendliness and communication skills of the reception staff. This feedback suggests being prepared for potential communication challenges and managing expectations accordingly.

Some guests faced issues with TV connectivity, so it's recommended to verify the TV's functionality upon arrival if this is an important amenity for your stay.

Guests mentioned limited space for prayer, so if this is a priority, it's advisable to plan accordingly.

As some guests reported missing hairdryers in their rooms, it's advisable to bring your own if this amenity is essential for your stay.

The hotel does not provide parking, so guests should be aware that they may need to park at an open space at their own risk.