Ridge Service Suites

Some guests have mentioned cleanliness issues, such as dirty rooms, dusty furniture, and unclean bathrooms. However, others have praised the cleanliness and good room service.

Guests have raised concerns about the condition of the rooms, including broken furniture, old and run-down facilities, and malfunctioning amenities like air conditioning and TV.

The hotel offers a child pool and spacious rooms, making it suitable for families. However, some guests mentioned concerns about the cleanliness and maintenance of the rooms.

The location is praised for being strategic, close to the city center, and within a mall area. However, some guests have mentioned concerns about cleanliness, old furniture, and unpleasant smells in the vicinity.

Guests have reported positive experiences with friendly staff and good service. However, there are also mentions of slow service, unpunctual staff, and issues with obtaining additional amenities like towels.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to Berjaya Times Square and Jalan Alor makes it convenient for exploring these popular attractions. Plan your visit to coincide with these nearby attractions for added convenience.

While some guests praised the room service, others reported cleanliness issues such as dirty rooms, broken closets, and insect infestations. It's advisable to check the room thoroughly upon arrival and report any issues promptly.

Several guests expressed concerns about hygiene, including dirty furniture, dusty rooms, and unpleasant odors. Consider this feedback and manage your expectations accordingly.

Some guests encountered issues with room facilities such as malfunctioning water heaters, noisy air conditioning, and non-functioning TVs. It's advisable to verify the functionality of these amenities upon check-in.

Guests have mentioned that parking charges are expensive. If you plan to drive, consider exploring alternative parking options in the vicinity to potentially save on costs.

While some guests praised the friendly staff, others reported slow service and communication issues. It's advisable to maintain clear and proactive communication with the staff for a smoother experience.

While the hotel has a restaurant, some guests found the breakfast not worth the price. Consider exploring dining options in the nearby mall for a potentially more satisfying dining experience.

If traveling with elderly individuals or children, it's important to note that some guests found certain room features, such as the bathtub, unsuitable for elderly individuals. Consider this when selecting a room to ensure comfort for all guests.

Some guests reported issues with payment methods and check-in delays. It's advisable to clarify payment methods and check-in procedures in advance to avoid any inconvenience upon arrival.