Services and conveniences
Basics
Parking and transportation
Accessibility and suitability
Bathroom
Laundry
General
Spa
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms and facilities?
Guests have consistently praised the cleanliness of the rooms and facilities, with many mentioning the clean bathroom, comfortable room, and good facility.
What are the common concerns about the hotel's service?
Some guests have expressed concerns about the service, including issues with entry cards, TV, and WiFi facilities. Additionally, some guests mentioned that the hotel smells like a rat house.
Is the hotel staff helpful and friendly?
Many guests have commended the helpful and friendly staff, particularly the reception staff and housekeeping.
What are the best features of the hotel's location?
Guests have highlighted the hotel's good location near KL Sentral, making it convenient for transportation and food. Additionally, the hotel is close to the KL Sentral train station.
How are the beds and pillows at the hotel?
While some guests have mentioned concerns about the bedsheets and pillows being dirty, others have found the room to be comfortable and the bed to be good value for money.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel did not provide sufficient toiletries, so it might be a good idea to bring your own to ensure you have everything you need.
Check Room Facilities
Before settling in, it's advisable to check the room facilities such as the TV, water heater, and air conditioning to ensure they are in good working condition.
Be Mindful of Noise
Some guests mentioned that the hotel can be noisy, especially in the morning. If you're a light sleeper, consider bringing earplugs to ensure a good night's rest.
Verify Room Features
Double-check the room features before booking, as a few guests were disappointed to find that their room did not match the description or photos provided, such as the presence of windows.
Consider Alternative Parking
Despite the hotel's claim of providing parking, some guests found this not to be the case. It might be wise to explore alternative parking options nearby.
Plan for Additional Deposits
Guests noted that the hotel requires a security deposit upon check-in. Be prepared for this additional expense, which will be returned at check-out.
Bring Cash for Deposits
It's advisable to have cash on hand for the security deposit, as some guests reported that the hotel only accepted cash for this purpose.
Check Internet Connectivity
While the hotel's location is praised, some guests experienced poor internet connectivity in their rooms. If this is important to you, consider checking the internet quality beforehand.
Consider Nearby Dining Options
The hotel's strategic location near KL Sentral train station provides easy access to transportation and food. It's worth exploring the diverse dining options in the vicinity for a satisfying culinary experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | August |
Average price (weeknight) | $28 |