Sun Inns Hotel Cheras - Balakong

Guests have highlighted the good value for money, comfortable beds, speed check-in, friendly staff, nice location, and good service as positive aspects of their stay.

Some guests have mentioned setbacks such as the room smelling awful and dirty, damp and rotten smell, and poor condition of the lift. Additionally, some guests found the non-smoking rooms to have a cigarette smell.

The hotel provides daily housekeeping, physical distancing in dining areas, enhanced cleaning, parking, and free Wi-Fi. Additionally, there are wake-up services, meeting/banquet facilities, and a 24-hour front desk available.

The high season is in July, and the low season is in September. Visitors may consider these factors when planning their stay.

While some guests have praised the cleanliness and comfort of the rooms, others have mentioned setbacks such as old facilities, dirty bedsheets, and rooms smelling like smoke. It's advisable to inquire about room conditions before booking.

Several guests reported issues with the availability and cleanliness of towels and toiletries, so it might be a good idea to bring your own to ensure a comfortable stay.

Some guests mentioned encountering cigarette smells in non-smoking rooms, so if you're sensitive to smoke, it's advisable to confirm the room's odor before checking in.

Sound insulation seems to be an issue, with guests reporting disturbances from neighboring rooms. Consider bringing earplugs if you're a light sleeper.

Many guests expressed concerns about the cleanliness of the rooms, including dirty bed sheets and a general lack of cleanliness. It's advisable to inspect the room upon arrival and address any issues with the staff promptly.

Some guests reported that the hotel did not accept online payments or credit cards, so it's recommended to have cash on hand for any payments or incidentals.

Several guests noted the lack of amenities such as a kettle, tea/coffee, or a proper breakfast. Consider bringing your own essentials or exploring nearby dining options.

Some guests reported issues with door locks, so it's important to ensure that the room's locking mechanism is in good working order for security and peace of mind.

The nearest MRT station is about 1km away, so if you plan to use public transportation, be prepared for a bit of a walk. Alternatively, having your own transportation might be more convenient.

A few guests mentioned water leaks in the bathroom, so it's advisable to inspect the bathroom for any potential issues upon check-in.

Despite the challenges, many guests appreciated the friendly and helpful nature of the hotel staff. Engaging positively with the staff could enhance your overall experience.