Convenient location to Tokyo station and airport bus right at the entrance to the hotel.
I wish there could be more hanging hooks for towels/clothes in the bathroom. Having only one is not as functional for two people in the room.
The location can't be beat! It is right by the JR line and makes it easy for navigating the city and having a base to get back to before going out and exploring more! The staff was extremely nice and attentive and spoke relative good English.
It was a bit dusty in certain places, also the bed was very hard.
The location was excellent. The staff were immaculately groomed and dressed. All staff were very polite. We especially want to praise the door-man who greeted us in such a friendly manner each day with a bow and a smile and a few words in English. The rooms were kept very well.