La Granja de San Ildefonso Hotels

We asked several staff members to direct us to the pool and then again in the spa area so that we could take a swim but were told that unless we purchased a spa treatment we could not enter the pool area. We never did get to see or swim in the pool.

Although this hotel looks stunning, the rooms miss the character and personality that we do find in other paradores. The spa is rather expensive and, more importantly, the pool was closed (in september, 30 C degrees))

Wonderful location. Nice facility. Very comfortable

Everything was fine. WIFI reception was a bit weak in the rooms.

Great location, just a few minutes walk to the Cathedral, cafes/restaurants, and the Acqueduct. Hotel staff parks your car for you in a nearby garage.

N/A

staff was very accommodating and professional. They all from the room maid to the reception clerk delivered an excellent service.

This hotel is beatifully appointed in both the public spaces and the room in which we stayed (307). Our room had a private terrace with a view of the castle. The location is perfectly situated in the old town, close to everything, yet on a quiet street.

No, we loved everything.

A word of caution for those who are less mobile: The hotel sits below the most direct route to the cathedral and main plaza, which means there's some fairly significant uphill and stair climbing.

It is difficult to arrive there, and there are not reserved space to park, to pick up the luggage.

The light in the bed roon is poor, and the air conditionnes sistem works from reception

Beds very comfortable

on-site restaurant menu limited in the evening

The receptionists were friendly and helpful, and spoke good English. The woman who received us acted as a Tourist Information officer, and made suggestions about sights to see, and walking routes.

The room was shabby and run-down, with tired decor. The high-season price we paid seemed steep given the facilities.

The hotel was located within walking distance of the aquiducts at Plaza del Azoguejo. Garage parking available. Staff did give directions to local sights.

The Wifi was terrible in the room and very slow in the reception area. When I reported the problem staff said No one else has complained. When I asked about the Gym and the Sauna they told be they were having problems and the facilities were not available. I wish they would have stated that on their posting. The water in the bath was warm but not Hot. I tried at different times and got adequate warm water at off peak hours. Otherwise it was barely warm. The bathrooms looked old.

Location to sights very good. Easy to find and as the hotel has its own garage (€10), your car is secure.

Boring modern with noisy aircon doubling as heater.

Hotel was conveniently located to Motorway, Free Wi-Fi

In a strange gated community - somewhat run down. Hotel rooms very tired. Breakfast Buffet looked like it had been out for hoiurs.

The hotel needs refurbishment. Paint peeling. The furnishings were shabby and the toilet did not work. Air conditioning was extremely poor. Hours of swimming pool were restricted - not open until 5pm on saturday and not at all sunday afternoon. Swimming cap compulsory but not provided free of charge. Nowhere to sit outside. Pool remained covered even though outside temperature was 28 degrees

Peacefull and relaxing

Bathroom was cramped. The bidet was squeezed in a corner and to put the bath plug before running a bath was awkwrad to say the least - we found it easier to climb in first.

Beautifully built inside part of a still-existing monastery complex. Cloister is part of the hotel. Personnel were friendly and helpful. Breakfast very good.

Note that it is not right in the historic center, however it is very quiet and just a 15 minute walk to the center. The roman aqueduct begins just outside the hotel. Just walk along it and you are in the center of town.

very convienient and relaxing after a long drive,taxi into town 6euros,plenty of eating choices

quite expensive compared to other paradors even on the golden years rate

The public lounges, bar and terrace all have spectacular views of Segovia. Very comfortable hotel.

The most charming hotel I have ever stayed in; had the feel of home. The internet was reliable and a nice, homey breakfast was included. From our room, the view of the countryside was spectacular. Parking is on the street and free, as is the internet.

Nothing.

no food of any kind on the night we stayed.bar/lounge closed 9pm so we had to retire to our room with no english t.v.channels

we could not stop as long as planned but the time we had was wonderful

As we are English we found it hard in the restaurant to understand the menu. It was also quite expensive

I enjoyed my stay. The staff was very helpful and nice. I would recommend this hotel to friends and family!

Comfortable room, good value for money, especially with buffet breakfast included.

Very friendly and attentive staff. Good restaurant. Room was comfortable and warm.Plenty of space.

We had a bit of trouble finding it, but staff were very helpful when we phoned them to say we were lost.

Friendly and helpful staff, quiet peaceful surroundings, a short walk (10m) to shops and restaurants. Very good value for money.

The window didn't open very far which might affect the air circulation in the room: it was a little bit hot. Then again, it was the middle of August so maybe that's a better explanation. The fans in the room work well and keep the room fresh.

Excellent facility, comfortable rooms

The all round experience was perfect.The decor throughout the public areas and our room was beautiful. I can't imagine what is lacking for 5 star classification.

Nothing

Lovely view of the cathedral from the roof top terrace - thank you!

Excellent value accommodation

Restaurant expensive

This was certainly one of the nicest hotels I saw in Segovia. Also, it's right on Plaza Mayor so it's hard to miss (some hotels are located on side streets).

Outside Madrid, it is much harder to find English speaking staff-- and Segovia is no exception. While they were very accommodating, getting detailed instructions was sometimes a challenge.

close to historic places

no matrimonial bed

Great location, comfortable room, nice price.

The hotel was thoroughly good value, including the dinner. It was ideally adapted to our purpose of an art (mainly architectural) tour of this magnificent city and interesting province. Only one problem, the robotized car parking was v. complicated, and even with passable Spanish, picking up the minute detail of an absolutely rigid system proved impossible: mine host, however, v. helpful in sorting out problems. Classification: art sightseeing tourism.

Clean,functional and spacious.Location fine for us as we parked near, but outside the city and walked in.Easy to find and convenient for visiting other towns. Good value. Staff polite and helpful.A good cheap menu del dia just up the road at a nearby hotel.

Rooms very poorly insulated - could hear everything in the surrounding rooms surprising in a 4 star hotel.

Very nice hotel, not far from the center of Segovia. Free wifi.

This hotel got the free shuttle bus. And it's fee is OK!

The room is not big.

Perfect location for visiting Segovia, 50 meters from the Aqueduct and walkable to everywhere in the city. Secure parking below hotel. Ultraclean. Young staff (Mauricio) very friendly and helpful. Would recommend this hotel to all my friends.