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always clean spacious rooms decent breakfast
The hotel was nice and comfortable overall. Our tv would not work. They gave us three remotes to try on the tv but never programmed any of them for us. We spent over 2 hours trying to program them ourselves but had no success. It was very frustrating and not a very relaxing evening.
Near Restaurant Desk did not allow rate reserved, charged me for extra people and another room, and when I addressed it, they scanned card for refund for one room. The charges for both rooms show on Card but no refund. I am contacting mgr and card company to resolve
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The location The heat in the room did not work - only in the bathroom
price and the staff were very nice to switch the room to downstairs when they saw I was handicapped and could not go upstairs. needs major remodeling to be competitive in todays rooms. The coffee and breakfast was really lacking, but was not a problem as we were at a reunion.
? Security was a big issue. the room keys opened any room not just yours. there was no way you could secure your room when not in it. I did mention this to the front desk clerk when checking out. He didn't seem to concerned.
Room was very tired. Bath was old and worn. Location was across from railroad tracks with train noise during night.
close to the location I needed the breakfast thing could have been better, or mentioned at check in
Staff was friendly Room was dirty and many items such as bathtubs needed replacing. Many light bulbs burnt out. No hairdryer or fridge in room. Breakfast was poor. Located by highway and train tracks on other side of highway meant a noisy night. Would not stay here again.
The bed was rock hard making it impossible to sleep
There was nothing to like about this hotel. The ads for this hotel stated 'Newly remodeled with flat screen tv's and pillow top mattress''. The pillow top mattress was just a matress with a piece of egg crate foam on top. The flat screen tv was from the late 90's. Rude staff.
Very noisy. Lots of road noise and trains going by.