Wyndham Halcyon Resort La Souterraine

The hotel offers a lovely dining room with traditional French cuisine and excellent food value. However, some guests found the breakfast to be simple but adequate, and a few mentioned that the restaurant prices were high.

The hotel is situated in a beautiful, quiet countryside location, with lovely views and a serene atmosphere. Guests also appreciated the isolated and tranquil setting, making it an ideal place to relax.

Some guests mentioned that the hotel looks a little tired in some places, but they found it added to its charm. Additionally, a few guests noted issues with the bathroom and hot water, and some felt that the hotel needs maintenance and cleaning in certain areas.

Many guests praised the staff for their friendliness and helpfulness, particularly the receptionist Nadia, who was described as warm, accommodating, and sympathetic. However, a few guests expressed dissatisfaction with the customer service, citing issues with the restaurant and overall treatment.

The hotel offers a range of activities such as hiking, fishing, cycling, and horse riding, making it an ideal location for outdoor enthusiasts. Additionally, the hotel has a beautiful garden and terrace, providing an idyllic setting for guests to enjoy.

Several guests mentioned the beautiful location and building, so consider choosing a room with a garden or lake view for a more enjoyable stay.

Some guests found the breakfast overpriced and lacking options, while others were disappointed with the dinner. It might be worth exploring dining options outside the hotel for a more satisfying meal experience.

Some guests reported issues with bathroom accessories being half full or used, and with the bathroom door making loud noises. It's advisable to check the room amenities upon arrival and address any concerns with the staff promptly.

The hotel is located close to Porte Saint-Jean and Puycharraud Gate, making it convenient for guests to explore these attractions. Consider planning a visit to these nearby sites for added enjoyment during the stay.

Some guests experienced challenges with limited staff availability, particularly during dining hours. Being aware of potential service limitations can help manage expectations and avoid disappointment.

The château's grounds are described as lovely, offering a pleasant area for walking. Guests may want to take advantage of this feature for a relaxing and enjoyable experience.

Some guests expressed disappointment with the discrepancy between the advertised room types and the actual rooms. It's advisable to verify the room type and amenities to ensure they meet expectations before booking.

Due to reported issues with the hotel restaurant, guests may want to research nearby dining options to ensure a satisfying culinary experience during their stay.

Several guests mentioned issues with room maintenance, such as dirty cups and glasses not being changed, and the need for repairs. Upon arrival, it's recommended to inspect the room and report any maintenance concerns to the staff.

As the hotel is located in a quiet countryside setting, guests may want to plan for transportation, especially if they intend to explore areas outside the hotel premises.