Protea Hotel by Marriott Lagos Kuramo Waters

The room is clean and bed is comfortable. Good & very supportive staff from security, receptionist, room attender, restaurant staff & everyone. Have options for Airport pick-up and drop offs. The Clean environment. quiet and safe. The room and terrace was nice. The space in the room and workstation. The Quality of the beddings and toilet facilities. Love the quiet location and the staff were super friendly and helpful. The piano player is amazing and the poolside bar has a good ambience. A good location if you want to quiet getaway in Lagos. Awesome. Staff were courteous, clean room.

The gym needs to be at the standard of the price and with variety of machines. Restaurant should offer flexibility. sometimes fishermen at nearby beach shouting a lot :) Reception should be a little more receptive also cost is at the high side. I did not understand why the food menu was expensive down to a bottle of water. The complimentary breakfast was only for 1 person after paying for a high amount for the rooms and paying for an extra person for the breakfast was so expensive. The size of the bathroom cubicle. People friendly but poor Service Cant pay with my International credit card Dark room Internet disconnects permanently. The hotel charged my credit card twice for the lodging. They promised to transfer to my bank account. But 4day afterwards I still to get the refund. The breakfast is really poor. No fresh squeezed juice. No fresh brewed coffee. Old food. Old fruits. The TV isn't smart. Just small bottle water provided for the night for 2 guests. Breakfast wasn't great, there were few options and a few times food was served cold. The bed could have been bigger for the rate paid. Food portion sizes small for the price compared to other similar 4 star hotels. Size of the room was below expectation , bathroom was tight. A little more space would have made me happier. Cost of meal, too unreasonable. Diplomatic rooms were far off from your description, beds were very small, shower stall extremely narrow, had to upgrade to a superior room. The lunch precisely. I think the quality of the food(taste wise) can be improved. There was leakages in the bath and almost slipped. Had issues with hot water at the bath. The bed was too small for couples to sleep on. The security at the gate don't wear masks and adhere to covid 19 protocol... The room I had booked did not meet my expectation from what I had seen online, it was neat and well kept but the ambiance was not what I wanted for a 3 night get away with my partner, it was not what I had seen online. I had paid in full for 3 nights when I checked in but had to ask to be checked out the next day. Unfortunately, I was told I will not get my refund till the end of the month!! Kind of outrageous but I checked out anyway to another place. I found a used bath gel in the shower immediately after check in despite the fact that it was the second room inspected before the key was issued. I requested for an extra bath gel the next morning. When the housekeeper knocked, I told her to wait but she opened the room door almost immediately and was about to enter when I screamed that I told her to wait for me to come for it.

Kuramo Beach 0.3 mi, Bar Beach 0.8 mi, Palms Shopping Mall 1 mi, Ikoyi Golf Club 1.6 mi, Silverbird Galleria 2.1 mi, National Museum Lagos 2.8 mi, Lagos City Mall 2.8 mi, MUSON Centre 2.9 mi, Nike Art Gallery 2.9 mi, Lekki Market 4.7 mi, National Theatre Lagos 5.9 mi, Lekki Conservation Centre 6.6 mi

Daily housekeeping, Face masks for guests available, Physical distancing in dining areas, Physical distancing rules, First-aid kit, CCTV in common areas, CCTV outside property, Enhanced cleaning, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, 24-hour security, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Safe, Delivered food is securely covered, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Disinfection of high-touch surfaces, Business center, Safety deposit box, Currency exchange on-site, Meeting/Banquet facilities, Room service, Express check-out, Private check-in/check-out, 24hr front desk, Increased accessibility, No smoking, Pets not allowed, Designated smoking area, Cable or satellite TV, TV, Airport shuttle (surcharge), Free parking, Shuttle service (additional charge), Cribs available, Kid-friendly buffet, Fax/photocopying, Desk, Window, Beachfront, Hardwood or parquet floors, Soundproof rooms, Storage available, Electric kettle, Minibar, Restaurant, Bar/Lounge, Breakfast in the room, Refrigerator, Food can be delivered to guest accommodation, Coffee machine, Free Wi-Fi, Mobile hotspot device, Wi-Fi available in all areas, Internet, Linens, Towels, Fire extinguisher, Shampoo, Free toiletries, Smoke alarms, Body soap, Air-conditioned, Trash cans, Shower, Hairdryer, Toilet, Toilet paper, Private bathroom, Outdoor pool, Laundry facilities, Ironing service, Laundry service, Iron and ironing board, Extra-long beds (> 2 meters), Wardrobe or closet, Terrace/Patio, Grill, Fitness center

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or lagoon comes highly recommended.

If you're looking for a quieter experience, consider visiting in October, which is considered the low season. This could mean fewer crowds and potentially better rates.

The hotel is conveniently located near several attractions, including Kuramo Beach, Bar Beach, Palms Shopping Mall, and Ikoyi Golf Club, making it a great choice for those looking to explore the area.

Some guests found the rooms to be smaller than expected, so it's advisable to check the room size and amenities before booking, especially if space is a priority for you.

Take advantage of the airport shuttle service offered by the hotel for a convenient and hassle-free transfer to and from the airport.

Some guests mentioned that the restaurant could improve on flexibility with food orders. If you have specific dietary preferences or requirements, it may be helpful to communicate this with the staff in advance.

May is considered the high season, so if you prefer livelier atmospheres and potentially more activities, this could be the ideal time to plan your visit.

While many guests praised the cleanliness of the rooms, a few mentioned issues with old furniture and unclean cups. It's advisable to check the room condition upon arrival and report any concerns to the staff.

Although the property is close to the beach, some guests were surprised to find that it did not have direct access. It's best to clarify this with the hotel if beach access is important to you.

If space and amenities are a priority, consider upgrading to a superior room for a more comfortable experience, as some guests found the standard rooms to be below their expectations.