Guest reviews
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Solo
Overall Rating
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9.2 "Excellent pool."8.9 "
Clean pool , said 89%." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.7 "97% werehappy with the shuttle service ." 10.0 "100% said therecreation staff was great ." 7.0 "70% found therestaurant service to be one of the best ." -
8.8 "Amenities are good."8.2 "82% thought the
building was wonderful ." 9.7 "97% found thegrounds to be nice ." 8.8 "88% thought thearchitecture was beautiful ." 8.1 "81%enjoyed the lobby entrance ." 7.3 "73%loved the outdoor sports facilities ." 7.0 "70%loved the facilities for kids ." -
8.8 "Location is great."8.9 "89%
liked the proximity to sightseeing ." 7.8 "Great parking , according to 78%." 8.3 "Near to public transport , according to 83%." 9.6 "96%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." 9.3 "93%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.7 "Vibe was good."9.7 "97%
enjoyed the friendly atmosphere ." 9.1 "91% said it was astylish hotel ." 8.1 "81%enjoyed the lobby entrance ." 10.0 "100% thought thehotel was luxurious ." -
5.0 "Internet is average."
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4.6 "Breakfast is below average."
Overall Rating
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9.2 "Excellent pool."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.9 "Amenities are good."9.6 "96% found the
grounds to be nice ." 8.2 "82% thought thebuilding was wonderful ." -
8.6 "Location is great."8.7 "87%
liked the proximity to sightseeing ." -
8.6 "Vibe was good."
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7.0 "Nice rooms."6.3 "
Beds were acceptable for 63%."
Overall Rating
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9.5 "Incredible bar."
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9.0 "Excellent pool."
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8.9 "Location is great."8.9 "89%
liked the proximity to sightseeing ." 7.9 "Great parking , according to 79%." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 7.5 "75% said thereception staff was great ." 9.8 "98% werehappy with the shuttle service ." 10.0 "100% said therecreation staff was great ." -
8.7 "Amenities are good."8.1 "81% thought the
building was wonderful ." 9.6 "96% found thegrounds to be nice ." 8.1 "81%enjoyed the lobby entrance ." -
6.0 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
4.7 "Breakfast is below average."
Recent reviews
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- Neutral
- Negative
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9.4review from
Without a doubt the best attribute of this hotel is quiet! We love how spread out and green the grounds are. Staff was great. Disney perks. Pricey.
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4.2review from
On Disney property Room not clean. Insect issue. Had to move rooms.
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6.8review from
The room was very nice, very clean. The Disney feel is amazing. It is very nice getting to and from the airport. The hotel provides a bus called the Disney Express. The bed is lumpy and feels old. You could roll over and keep rolling over because you rolled down the dip in the mattress. The bus system with this hotel is very poor. Our first day, we went to Hollywood Studios, it took 30 mins to get picked up by the bus to go back to the hotel at the end of the day. We saw perhaps every other hotel have 2 or 3 buses go by. The day after, it took almost an hour from the time we left the room, to the time we got to epcot.
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4.0review from
Bus service I was very disappointed with the riverside. I expected Disney service and Disney clean. Not here
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9.0review from
Quiet & not crowded
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5.6review from
Check-in. Check-out, and reservation changes were a nightmare. I booked and pre-paid for 3 nights on Kayak assigned to Travelocity. I called twice in advance to explain that I would check out after 2 nights. When arriving to check in after midnight the line was out the door and only one person was working. After 45 minutes and them not able to program the "key" wristbands, I finally got checked in using 1 key card for 4 people. They told me my reservation was 3 days and to call when I check out early. Day 2 I again waited through a long line to get more keys at which time they again tried to program wristbands with no luck so instead gave me more key cards. When I checked out I called the front desk as instructed. The person told me I had to come to the front desk per protocol to check out early. The room was nice but nothing special and overpriced. I will not stay there again.
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4.2review from
On Disney property Room not clean. Insect issue. Had to move rooms.
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4.0review from
Bus service I was very disappointed with the riverside. I expected Disney service and Disney clean. Not here
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5.6review from
Check-in. Check-out, and reservation changes were a nightmare. I booked and pre-paid for 3 nights on Kayak assigned to Travelocity. I called twice in advance to explain that I would check out after 2 nights. When arriving to check in after midnight the line was out the door and only one person was working. After 45 minutes and them not able to program the "key" wristbands, I finally got checked in using 1 key card for 4 people. They told me my reservation was 3 days and to call when I check out early. Day 2 I again waited through a long line to get more keys at which time they again tried to program wristbands with no luck so instead gave me more key cards. When I checked out I called the front desk as instructed. The person told me I had to come to the front desk per protocol to check out early. The room was nice but nothing special and overpriced. I will not stay there again.
