Red Roof Inn Lancaster Strasburg

The high season at the Red Roof Inn Lancaster Strasburg is in April, while the low season is in December.

Guests have mentioned that the hotel is clean and quiet, with pleasant and friendly staff. However, some reviews have highlighted concerns about cleanliness, including reports of roaches, heavy smoke, and filthy rooms.

The hotel offers amenities such as free parking, daily housekeeping, physical distancing rules, enhanced cleaning, hand sanitizer in guest accommodation, and key areas, as well as the use of cleaning chemicals effective against coronavirus.

Some guests have reported concerns about the quality of the beds, including the supply of only three very small pillows for a king bed, while others have mentioned a pleasant stay with a big room and comfortable beds.

Guests have praised the staff for being friendly, helpful, and empathetic, with some mentioning that the staff goes above and beyond to make the stay better. However, there are also reports of slow staff and dissatisfaction with room changes.

Some guests reported issues with cleanliness and pests in certain rooms, so it may be beneficial to inquire about the specific location of the room when making a reservation.

Several guests mentioned cleanliness issues, including dirty rooms, stained towels, and unpleasant odors. It's advisable to thoroughly inspect the room upon arrival and request a change if necessary.

A few guests noted unpleasant smells in the hallways and rooms, such as curry and cat urine. It's recommended to be aware of potential odors and address them with the staff if encountered.

While some guests appreciated the in-room amenities like a refrigerator, microwave, and coffee pot, others reported issues with non-functional appliances and dirty equipment. It's advisable to check the functionality and cleanliness of these amenities upon arrival.

Several guests reported encountering roaches in their rooms. It may be helpful to inquire about the hotel's pest control measures and request a room that has been recently treated.

Some guests mentioned that their rooms were not cleaned during their stay. It's advisable to confirm the frequency of housekeeping services with the staff upon check-in.

A few guests reported finding hairs on the bedding and noted that the towels and sheets were stained. It's recommended to inspect the bedding and request replacements if cleanliness is unsatisfactory.

Some guests experienced noise disturbances from other guests. It may be beneficial to address any noise concerns with the staff and request a quieter room if needed.

Guests reported issues such as a leaky bathroom sink, broken furniture, and a non-functional TV. It's advisable to check the overall maintenance of the room and its amenities upon arrival.

Despite negative feedback, some guests praised the helpfulness and friendliness of the staff. If any issues arise during the stay, seeking assistance from the staff could lead to a more positive experience.