Overview

Hotel Crystal

Rue Chaucrau 5, 1003 Lausanne, Vaud, Switzerland
+41 21 317 03 03

$100+

Overall guest ratings

7.8/10 Good
Based on 403 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.8
  • 4.7

Good to know

  • Great reception
  • Close to public transport

Nearby

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    About

    Location.

    Steps from Lausanne's historical district, this hotel is a 2-minute walk from a Metro station and 0.3 km (0.2 mi) from the Lausanne Cathedral. The Olympic Museum is 1.6 km (1 mi) from the Hotel Crystal.

    Hotel Features.

    This recently renovated Lausanne hotel serves a complimentary Swiss breakfast buffet each morning. Weather permitting, guests can enjoy breakfast out on the terrace, with picture-perfect views of Lausanne's Old Town and the mountains. Hotel Crystal also offers complimentary wireless Internet access, a restaurant, business center, and multilingual staff. Luggage storage and dry cleaning service are also provided. Garage parking is available onsite for a surcharge.

    Guestrooms.

    Hotel Crystal has 40 smoke-free guestrooms with views of the city. All include a separate sitting area, 82-cm (32-inch) flat-panel televisions with cable channels. Complimentary wireless Internet access is also available. Refrigerators and in-room safes are also provided. Bathrooms include showers or bathtubs, complimentary toiletries, and hair dryers. Cribs (infant beds) and rollaway beds are available on request for a surcharge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Room service
    • Casino
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Business center
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 403 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.0 "Great parking, according to 70%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.0 "Average value."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were small."
      3.7 "63% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% criticized the small bathroom."
      1.0 "For 90%, the rooms looked old."
      0.0 "100% found problems with the furniture."
      2.5 "75% were disappointed with the minibar."
    • 4.7 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.5 "55% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% criticized the small bathroom."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 1.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 100 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 4.4 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall Rating

    7.7 Good
    Based on 145 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
    • 9.3 "Terrific location."
    • 8.9 "Breakfast is good."
    • 4.8 "Rooms are not good."
    • 4.6 "Not very comfortable."

    Overall Rating

    7.7 Good
    Based on 157 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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