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The staff were so helpful, warm and interesting--it's been owned by four generations! The food was good as well. The room was a little small but it worked.
It was pretty average stop-over for the money. You didn't feel very welcome by the staff. But nothing to really complain about, it just wasn't a hotel you would make a point of going back to..
quick assess to the hotel fron highway, we used the hotel as transit hotel on our way to Italy. Simple hotel but nice atmosphere
Excellent value for money. Owner couple is extremely friendly and helpful. The rooms are clean. Adjacent gas station owened by same fellow carries benzin at a reasonable price. Town has absolutely nothing to offer. Its a pitstop to break the journey. I was a bit skeptical about room facing busy railway tracks across the street from prior reviews but this really is not an issue since windows eliminate 80% of sound when shut.
its a family business and of course the politness and service we received from the owner A coffee or tea facility in the room, before someone goes down for breakfast. Also parking facilities, althougth owner allowed us to park in his private space. There were no signs at all on the road for the hotel, nobody around in the evening to ask and so difficult to find
A small and ancient family business with a hotel, restaurant, grocery and gas station. Perfect for overnight stay. Simple but good menu for about Euro 25,At the back of the hotel no disturbance of the trains going by in the front ( at about 200 meters). No elevator. With 3 floors. Beds, especially 3rd bed not big for adults.
During our stay at Defanti, we liked the service the most. As we had called in to be later, the staf didn't hesitate to stay and wait for us to arrive. Even after having arrived they served us drinks from the bar.We're very satisfied and have planned to use the hotel more often in the future. no
Size of the hotel (quite small), pleasant family atmosphere, comfortable room with quite big bathroom (need not be the case in all rooms!). Somewhat noisy environment (railway, local road, motorway nearby). It's no surprise, considering the location in a narrow spectacular valley with all the traffic up and down San Gottardo. When you shut the window, however, the room is quiet enough.
Very friendly and good staff. Clean rooms, good breakfast and dinner.
Very friendly family and the son spoke english so good. Delicious food also!! A little noisy, because the motorway and the railway are near.
Location, excellent food, frienbliness of the owners. None
It's a family hotel and the staff are friendly, helpful and thoughtful. Food was good and the house merlot was excellent. it's a simple hotel so don't expect anything particulalry snazzy. But as an overnight it's great.
cheap and basic but very clean. welcoming family staff and excellent food close to small train line
The staff was friendly and the hotel was clean. If you purchase the 5 franc breakfast, be aware that it is bread and coffee.
Good for a short stay, easy to find and parking on site. Basic, slightly dated but clean and comfortable. Staff were helpful. Food is locally sourced and very fresh - would definately recommend the hand-made pasta!
Kindness of staff. They don't want to sell, but to give you a pleasant stay (and dinner). No.
Very friendly people and a very clean room! Only 7 km after the Gotthard tunnel. Good stay during the trip to Italy.
The Owners and operators were very friendly and helpful. Both the hotel and the restaurant were spotless. The restaurant food and service were great!