Le Pontet Hotels

Away from the centre of the old city, which was packed because of the Avignon Festival. Peace and quiet with rest and relaxation by the swimming pool could be followed by a short drive into the centre and some sight seeing.

Staff very helpful especially reception.Food was very good aswell. Expensive for the quality of the rooms-the hotel definitely needs to be refurbished and updated.There were no lounges/sitting areas and the restaurant/swimming pool area felt very cramped.Overall very expensive.For some reason my booking (I cancelled and then rebooked at a cheaper rate) didn't reach the hotel-luckily the hotel had a room.We moved after two nights.

We found the hotel to be very relaxing and peaceful. The staff were helpful and the food very good. The only slightly disappointing item was the Breakfast Buffet. Rather limited and unexciting.

Convenience of location. A bit run down and in need of makeover. lack of anywhere to park to unload

Nothing The atitude of the staff (female) was extremely rude.She spoke English well, and rude.She is the first person I've ever met in France.

The hotel situatated was in a great part of town. A five minute walk through the town square and you're at the Pope's Palace The power went off roughly 15 times during the night. It was a cold night so everyone had their space heater plugged in. Apparently the breaker box couldn't handle it.

The location was excellent, 5 minutes walk from The Palais des Papes.

most things no elevator

good location within walking distance of sites and food. bird noise in court yard and rooms. staff had very limited english and did not inform us of hotel hours nor provided security code for late arrival. hotel was generally old and dingy. needs upgrading. no detailed map provided to public parking but 40% discount for hotel guests was generous.

Location exceleent for being in the hub of things. Not far from main attractions and more important a supermarket Air conditioning didnt work. One tiny wardrobe for 3 people and no drawers to place clothes meant we had to keep our tops in our suitcases.

The hotel is easily accessible and has a public garage just around the corner. Close to the city center Air conditioning is centrally managed. Dials in the room have no effect at all.

Close to the center Most staff was not friendly

Very pleasant atmosphere and helpful staff Some of the decoration a bit tired.

Closeness to cetrum of Avignon Payment of parking

Great location, friendly staff, really good value for money. Very quiet. Lots of good places to eat within a very short walk. Very close to the centre of Avignon. It was a shame there were no eating facilities in the hotel except for breakfast but it was November and obiously quiet.

The lobby is quite grand and visually striking. This hotel bills itself as modern and upscale but the rooms do not measure up. The desk staff was far from helpful, and did not describe any of the features of the hotel such as Wi-Fi, breakfast, etc. It was the beginning of November and our room was very hot, when we tried to use the air conditioner it only blew hot air. The desk staff informed us (at 2pm) that this could not be fixed until the next day and instead switched our room. No air conditioning was available in the new room either (I believe the hotel had disconnected it for the season) meaning we had to sleep with the door to the balcony open, which was not at all safe as the balconies were connected to every room on the floor of the hotel.

Good location close to Avignon old town. Question 4 star status.Simple rooms not renovated for a long time?

hotel itself, room, staff

The location and the buildings The swimming pool is tiny

The place is magnificient, we had a lovely room with views to the cloister and the fountain The room (in the old part of the building) was quite big and the bed was very comfortable. The hotel sometimes looks a bit cold, with long corridors and not very well furnished. Moreover, the staff at the reception is pretty unhelpful and not willing to give advice when requested. In a turistic city such Avignon this should not be the case.

location too expensive no reception area/bar

Location Smell of sewage

It was on the town square, so a great base.

Convenient to bus and train station as well as the centre. I asked for a quiet room which they provided but it faced an alley and had almost no natural light.

location Sterile uninviting atmosphere

Easy access to Avignon by foot

The receptionist was excellent. Parked my car and had it out front in the morning. Good location. It was a little old and tired, but had character.

location

Excellent location and very peaceful Our room was comfortable, but a little on the small side

This hotel was located in the centre of the Old City. The location was excellent for choice of dining, shopping and seeing the many interesting sights.