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It's cleanliness We were booked for 2 nights but I was sick and we had to cancel Friday night. Unfortunately we could not get a refund for that 1 night because we had a nonrefundable booking. That was very disappointing especially since I was unable to travel!
Clean, great breakfast and friendly staff. It doesn't get much better than this...
I liked the fact that it was close to everything
Very Clean & Staff was nice. Confusing trying to get into parking lot.
This was our first time staying in a Springhill Suites. The staff went above and beyond with help. The housekeeping staff were friendly and professional throughout our stay. We would definitely stay in this hotel again if in the area.
I always enjoy staying at the Springhill Suites. The beds are super comfortable and the room feels like home. No
Amazing suite, felt like I was at home. The breakfast was very good, I over ate.
Its alwyays nice and clean. Stayed there 4 times cuz of that.
new, clean, comfortable bed a little further off of the highway than I would have liked but I saw that is was intendded for shopper at the mall after I got there
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We travel often. Many of our hotel stays are Disney owned properties. Our stay at Holiday Inn Express exceeded our expectations. The accommodations were spotless and very comfortable. The staff was so friendly! It was "mouse-like" standards. Great stay! Will stay again!
Dirty and noisy . The train whistles by early morning. Very smokey even though I booked non smoking room . The receptionist is cold. It's clost to Giant Eagle grocery store so that's very handy to grab some on the go. I'm not coming back.
The lock on our door was not working. Because of this, our room was not able to be cleaned. Luckily we had adjoining rooms with my daughter and her fiance. We had to go through their room in order to access our room.
Bed and pillows very comfortable. Okay pool. Not too bad for the money.
Staff was friendly and competent There was no way this was a two star hotel.rooms were very old could not conect to internet. No guest laundry. Wow overpriced. I would drive 30 to 50 miles away to get a better room .Did I say overpriced?
Convenient location The room was 56 degrees when I walked in according to the thermostat. Too many people outside the rooms talking loudly.
The best thing about this hotel was the pool Dead insects were found in a few of the rooms we had booked and rooms had stale stagnant odors.
The outer appearance wasn't great but the room was very clean and comfortable.I'd also say any bands traveling through Kittaning I would recommend this motel. It's actually a motel, not a hotel. It would also appear that there are long term renters living there. Possibly out of town laborers or just the local flop house.
The friendly people
The lady at the front desk was very nice. The breakfast was good. The room was big with a kitchenette. They actually sent me a thank you note. I've never gotten that from a hotel before. I feel it was way overpriced. It's not the motel's fault but I dislike motels. I didn't realize it was a motel when I was booking it. The room is old and outdated especially the small bathroom.