Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Generally very clean."8.9 "89% said
rooms were clean ." 8.7 "87% thoughtit was clean ." -
8.8 "Location is great."10.0 "100% thought it was
easy to get to the train station ." 9.9 "City centre within easy reach , said 99%." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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8.0 "Very nice wellness & sports facilities."
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4.4 "Value below average."1.0 "90% said the
breakfast was too expensive ."
Overall Rating
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8.9 "Bar is amazing."
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8.8 "Location is great."9.8 "
City centre within easy reach , said 98%." 10.0 "100% thought it waseasy to get to the train station ." -
8.6 "Vibe was good."7.9 "79% thought, the
hotel was modern ." 7.9 "79% said it was astylish hotel ." 9.6 "96%enjoyed the friendly atmosphere ." -
8.6 "Generally very clean."8.7 "87% said
rooms were clean ." 8.2 "82% thoughtit was clean ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
6.4 "Average comfort."6.9 "
Beds were acceptable for 69%." -
4.1 "Value below average."1.0 "90% said the
breakfast was too expensive ."
Overall Rating
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8.9 "Location is great."10.0 "100% thought it was
easy to get to the train station ." -
8.9 "Generally very clean."8.9 "89% said
rooms were clean ." -
8.7 "Great service."
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8.5 "Breakfast is good."
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6.6 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 6.0 "For only 60%, thebathroom was ok ." -
6.3 "Average comfort."6.5 "
Beds were acceptable for 65%." -
4.2 "Value below average."
Overall Rating
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9.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
8.6 "Great service."
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7.0 "Nice rooms."
Overall Rating
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8.7 "Location is great."
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8.7 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
8.5 "Vibe was good."8.0 "80% thought, the
hotel was modern ." -
8.4 "Breakfast is good."
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6.8 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
6.3 "Average comfort."6.9 "
Beds were acceptable for 69%." -
4.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
good location and attached to a 4-star hotel This was advertised as the 4-star Golden tulip Inn but was actually a room in the attached 3-star tulip Inn. The Tulip Inn had very few amenities and was a very basic room.
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6.0review from
Cleanliness and pleasant staff
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5.7review from
Convenience for business meetings in the Leiden area and efficiency of checking in and out, Beakfast seems expensive
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6.3review from
The location was very good and the room comfortable and clean That I had to pay 17 euros for 24 hours internet access. For this kind of hotel this should be complimentary
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5.7review from
The location near Leiden town centre The depressing and dreadful lighting in both the rooms and the public ares as the bulbs are of a low wattage
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7.2review from
The fact that you could open your window was brilliant! The bed was very comfortable and the staff were courteous. The location was great and the food in their restaurant was very nice. The cost of the internet was exorbitant. At 22 Euro per device was the most expensive we have ever paid. At breakfast the restaurant was full and there was not much left. I was surprised that they didn't replenish. We did get down there half an hour before it closed but other people arrived as well. We had to pay for a full breakfast when we really only had a continental! The eggs were cold and the bacon was very hard and in little bits. The staff were courteous but not helpful, they didn't clear our dishes which was messy and in the end I cleared them.
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8.0review from
the brakfast menu was excellent,lots of choice and variety for every taste,very near the train and bus station ,also near the city,walking distance,near many beautiful parts of the city such as the wind mill and many canals.
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5.6review from
Hotel is in perfect location to the railway and the city center. Nice Restaurant / bar area , beautiful rooms, complete breakfast selection. room is very noisy , doors do not close very tight.
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6.4review from
Staff were very friendly and welcoming We unexpectedly receiveda package when we returned to our room on the Saturday evening (our second night) including a voucher for free dinner for two in their restaurant. This was a lovely thought, but arrived too late in our stay to make use of it as we had already eaten on the Saturday evening before we received it and their restaurant isn't open on Sundays.
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5.6review from
close to city center, breakfast The bathrooms are in nede of renovation, In my room the shower was broken and the sink stopper didn't work.
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7.2review from
This was a chance booking because our usual hotel in the area was full: however, this hotel impressed and we shall certainly stay there again. The hotel is conveniently located (if a little loud at times due to traffic noise) and very comfortable. Breakfast was good (though specific items were not replenished from about 30 min before advertised end of the breakfast period) and the hotel restaurant was also good. The major plus for this hotel, though, is the excellent staff: very friendly and very helpful.
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7.2review from
The fact that you could open your window was brilliant! The bed was very comfortable and the staff were courteous. The location was great and the food in their restaurant was very nice. The cost of the internet was exorbitant. At 22 Euro per device was the most expensive we have ever paid. At breakfast the restaurant was full and there was not much left. I was surprised that they didn't replenish. We did get down there half an hour before it closed but other people arrived as well. We had to pay for a full breakfast when we really only had a continental! The eggs were cold and the bacon was very hard and in little bits. The staff were courteous but not helpful, they didn't clear our dishes which was messy and in the end I cleared them.
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7.2review from
This was a chance booking because our usual hotel in the area was full: however, this hotel impressed and we shall certainly stay there again. The hotel is conveniently located (if a little loud at times due to traffic noise) and very comfortable. Breakfast was good (though specific items were not replenished from about 30 min before advertised end of the breakfast period) and the hotel restaurant was also good. The major plus for this hotel, though, is the excellent staff: very friendly and very helpful.
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6.2review from
good location and attached to a 4-star hotel This was advertised as the 4-star Golden tulip Inn but was actually a room in the attached 3-star tulip Inn. The Tulip Inn had very few amenities and was a very basic room.
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6.0review from
Cleanliness and pleasant staff
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5.7review from
Convenience for business meetings in the Leiden area and efficiency of checking in and out, Beakfast seems expensive
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6.3review from
The location was very good and the room comfortable and clean That I had to pay 17 euros for 24 hours internet access. For this kind of hotel this should be complimentary
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5.7review from
The location near Leiden town centre The depressing and dreadful lighting in both the rooms and the public ares as the bulbs are of a low wattage
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5.6review from
Hotel is in perfect location to the railway and the city center. Nice Restaurant / bar area , beautiful rooms, complete breakfast selection. room is very noisy , doors do not close very tight.
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6.4review from
Staff were very friendly and welcoming We unexpectedly receiveda package when we returned to our room on the Saturday evening (our second night) including a voucher for free dinner for two in their restaurant. This was a lovely thought, but arrived too late in our stay to make use of it as we had already eaten on the Saturday evening before we received it and their restaurant isn't open on Sundays.
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5.6review from
close to city center, breakfast The bathrooms are in nede of renovation, In my room the shower was broken and the sink stopper didn't work.
