Hotel is very dated. Carpet in hallways and rooms need replacing. Chairs in dining area are past their time. Monday morning breakfast… they ran out of butter!
3 stars
Embassy Suites by Hilton Lexington/UK Coldstream
Photos of Embassy Suites by Hilton Lexington/UK Coldstream
Overview
Embassy Suites Lexington is located in Lexington and is within a short walk of local attractions, including Tempur-Pedic. It also offers an indoor pool, an express check-in and check-out feature and a 24-hour business centre.
The hotel treats guests to a 24-hour reception, a concierge and luggage storage. A wireless internet connection is also provided.
The air conditioned rooms at Embassy Suites Lexington are modern and feature ironing facilities, a telephone and a refrigerator. They are also fitted with a microwave and a hair dryer.
The hotel's restaurant serves lunch and dinner, offering guests a pleasant dining experience near their room. Alternatively, there are numerous other dining options in the local area.
Embassy Suites Lexington is a convenient base to discover nearby University of Kentucky and Transylvania University. It is also a brief drive from Kentucky Horse Park, Keeneland Race Course and Rupp Arena.
Latest deals for Embassy Suites by Hilton Lexington/UK Coldstream
Amenities at Embassy Suites by Hilton Lexington/UK Coldstream
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Embassy Suites by Hilton Lexington/UK Coldstream
8.5
Very good
891 verified ratings
Wonderful
535
Very good
115
Good
67
Okay
41
Fair
50
Mediocre
31
Poor
52
Summary of reviews
Guests say
Guests appreciated the spacious rooms and the great breakfast options offered by the hotel. However, many reviews highlighted significant cleanliness issues, including dirty bathrooms and furniture, as well as outdated facilities. Some guests also expressed dissatisfaction with the parking fees and the condition of the furniture.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
534 reviews
8.6 out of 10
234 reviews
9.3 out of 10
3 reviews
10 out of 10
1 review
8.2 out of 10
6 reviews
All reviews
Pros (+) loved the hotel, the location. the amazing breakfast and the manager's reception. enjoyed the work out room. the man doing the omelets did an amazing job.
Cons (-) It was so COLD. we could not get our room warm. We had family staying there on other floors in other rooms and we all had the same problem. The manager's reception had no chips the first night. They had dips and NO chips. They said they had run out early and didn't bother to get any more.
Pros (+) A separate door so that you can have your privacy in the bedroom.
Cons (-) I did not realize that the pool would be closed I was looking forward to it
Pros (+) breakfast, complimentary drinks, beautiful, kind staff, romantic, good location, quiet
Pros (+) Looked nice. Close to the interstate.
Cons (-) My wife and I were traveling with our 1 yr old daughter for a wedding in Lexington. Our baby got sick that night so instead of trying to get her to sleep in a strange place we decided to pack up and head home. Because we were in such a rush and focused on our child, we left 3 of my wife's shirts hanging in the armoire. We called back to the hotel as soon as we realized this the next morning and we...
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Pros (+) Pool, managers rception
Cons (-) We booked online and while we had a confirmation, they didn't show it. Staff called booking agency and got into a heated discussion in front of us. Told them that is not the way they (E.S.) does business, but they'll let us have a room this time. I think they would have put us in the basement if possible. At the managers reception my wife went up at 7:29 and was told that she had one minute to ord...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at the hotel?
The hotel offers a range of amenities including an indoor pool, a 24-hour business center, a restaurant serving lunch and dinner, and a bar/lounge. Additionally, guests can enjoy the convenience of parking, conference rooms, and a fitness center.
What can I expect from the breakfast at the hotel?
The breakfast at the hotel includes a made-to-order egg station, multiple hot and cold items in the buffet, and a manager's reception. Guests have praised the breakfast selection, although some mentioned that the temperature could have been warmer.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, including issues with bed bugs, dirty rooms, and stains on sheets. However, others have described the hotel as clean, modern, and up to Hilton standards.
What are the highlights of the hotel's location and surroundings?
The hotel's location is praised for its convenience, with free parking and nearby attractions such as the Lexington Cemetery, the Hunt-Morgan House, and the Kentucky Horse Park. Guests have also appreciated the beautiful atrium and spacious rooms.
How is the staff and customer service at the hotel?
Guests have described the staff as friendly, attentive, and helpful. However, there have been some mentions of rude staff and dissatisfaction with the bartender. Overall, the staff has been commended for their service and the pleasant dining experience they provide.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests were impressed with the quality and variety of the complimentary breakfast, particularly the made-to-order omelet station. It's a great way to start the day.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated being able to bring their pets along. However, it's advisable to request a pet-friendly room in advance.
Be Mindful of Additional Fees
Some guests were surprised by additional fees, such as the parking fee. It's recommended to inquire about any additional charges during the booking process to avoid unexpected expenses.
Enjoy the Evening Reception
Guests spoke highly of the evening reception, particularly the complimentary snacks and drinks. It's a nice way to unwind after a day of exploring the nearby attractions.
Check the Pool Hours
Some guests were disappointed by the pool closing earlier than expected. It's advisable to confirm the pool hours to avoid any inconvenience, especially if traveling with children.
Request Updated Rooms
While some guests found the rooms to be modern and comfortable, others mentioned that certain rooms may need updating. Requesting an updated room could enhance the overall experience.
Explore Nearby Attractions
The hotel's convenient location makes it easy to explore nearby attractions such as the Lexington Cemetery, Hunt-Morgan House, and the Mary Todd Lincoln House. Take advantage of the proximity to these points of interest.
Take Note of Room Temperature
A few guests experienced issues with room temperature control. It's advisable to check the room temperature upon arrival and promptly address any concerns with the hotel staff.
Utilize the Business Center
For guests traveling for work, the hotel offers a 24-hour business center, which can be convenient for any business-related needs during the stay.
Location
1801 Newtown Pike, Lexington, KY 40511
What's nearby
- Tempur-Pedic0.5 mi
- Whiteaker Bank Ballpark2 mi
- Loudoun House2.7 mi
- Rupp Arena3.1 mi
- Lexington Convention Center3.2 mi
- Lexington History Center3.2 mi
- Lexington Brewing and Distilling Company3.2 mi
- Lexington Public Library3.3 mi
- First African Baptist Church Lexington Kentucky3.4 mi
- Dixiana Farm3.8 mi
- William T. Young Library4.3 mi
- Kentucky Horse Park4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Lexington/UK Coldstream
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $146 | $191 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 54% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Embassy Suites by Hilton Lexington/UK Coldstream
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Embassy Suites by Hilton Lexington/UK Coldstream
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See most recommended stays in LexingtonGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 4.0 mi | Lexington Blue Grass | 7.5 mi |
Everything you need to know for your stay in Lexington
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