Guest reviews
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Overall Rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
8.9 "Great service."9.3 "93% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 8.0 "Housekeeping was great , according to 80%." -
8.6 "Generally very clean."8.9 "89% said
rooms were clean ." -
8.5 "Vibe was good."9.6 "96%
enjoyed the friendly atmosphere ." 9.3 "93% said it was astylish hotel ." 10.0 "100% thought thehotel was luxurious ." -
7.0 "Good amenities."9.1 "91% thought the
architecture was beautiful ." 7.3 "73% said theelevator was good ." -
6.8 "Breakfast is mediocre."
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5.0 "Average value."
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3.6 "Rooms are not good."0.7 "93% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." 1.9 "81%complained about the bathroom ." 1.9 "81%criticized the small bathroom ." 1.0 "90% hadproblems with the shower ." 2.0 "For 80%, therooms looked old ." -
3.0 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ." -
2.9 "Quite uncomfortable."0.7 "93% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." 3.4 "66% thought it wastoo noisy ." 1.9 "81%criticized the small bathroom ."
Overall Rating
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9.7 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.8 "Vibe was good."9.7 "97%
enjoyed the friendly atmosphere ." 9.5 "95% said it was astylish hotel ." -
8.6 "Generally very clean."8.8 "88% said
rooms were clean ." -
6.9 "Average amenities."6.8 "68% thought the
building was acceptable ." 6.9 "69% said theelevator was ok ." -
6.8 "Breakfast is mediocre."
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5.0 "Average value."
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3.2 "Awful rooms."0.7 "93% said
rooms were small ." 4.3 "57% didn't like theuncomfortable beds ." 2.0 "80%complained about the bathroom ." 1.3 "87% hadproblems with the shower ." -
2.4 "Quite uncomfortable."0.7 "93% said
rooms were small ." 3.2 "68% thought it wastoo noisy ." 4.3 "57% didn't like theuncomfortable beds ."
Overall Rating
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9.5 "Terrific location."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.6 "Vibe was good."
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3.6 "Rooms are not good."
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3.1 "Quite uncomfortable."3.5 "65% thought it was
too noisy ."
Overall Rating
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9.5 "Terrific location."
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9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
8.1 "Vibe was good."
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6.3 "Breakfast is mediocre."
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4.3 "Value below average."
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3.8 "Rooms are not good."0.8 "92% said
rooms were small ." -
2.9 "Quite uncomfortable."0.8 "92% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
The staff were very helpful and welcoming. It was in a central location to the old city of Lille - easy access from trains aswell. Quite acceptable for a nice weekend break with clean room and showers. The hallway is very noisy along with the stairs - all wooden with carpet. The staff start at 6am and talk in the hallways which wakes you up.Suggest coffee & tea making facilities in the room and if possible bar facility in the lobby as it lends itself to this.
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6.0review from
The owners of this hotel have hone through great lengths to restore their property, but it remains an old building. This has also its charms: the elevator in itself is almost worth the visit, the doors of the rooms are of a lovely old type etc. But... rooms are rather small with pretty small beds, there was a strong odour from the shower once the cover of the drain was removed etc. Want a flasback to the house of your grandparents, this is the place! And of course location in regards to the city center could not be better, parking within 150 mtrs.
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7.0review from
The location was excellent and the breakfasts were good value when compared with buying breakfast at local cafes. The staff were very pleasant and always cheerful at the reception desk. The shower was very poor- the bathroom looked swish but the shower splash went all over the floor which meant that we had to use a bath towel to\mop up as well as the bath mat. Very lumpy pillows.
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6.3review from
The location of this hotel is fantastic, perfectly placed for shopping, sightseeing and both railway stations.
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7.0review from
very helpful reception staff. Small but very clean and comfortable rooms
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6.4review from
The character of the hotel and its location. The stair carpets were pretty seedy. We would have preferred a room on the front rather than one with a view of the admittedly elegant fire-escape
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6.0review from
Very central. Within walking distance of several sights and a wide selection of good restaurants Bed was a bit uncomfortable
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6.4review from
Helpfulness and friendliness of staff
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6.0review from
Fantastic location. Old world charm but with just enough modernity
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7.6review from
friendly staff, central location
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6.7review from
The staff were very helpful and welcoming. It was in a central location to the old city of Lille - easy access from trains aswell. Quite acceptable for a nice weekend break with clean room and showers. The hallway is very noisy along with the stairs - all wooden with carpet. The staff start at 6am and talk in the hallways which wakes you up.Suggest coffee & tea making facilities in the room and if possible bar facility in the lobby as it lends itself to this.
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7.0review from
The location was excellent and the breakfasts were good value when compared with buying breakfast at local cafes. The staff were very pleasant and always cheerful at the reception desk. The shower was very poor- the bathroom looked swish but the shower splash went all over the floor which meant that we had to use a bath towel to\mop up as well as the bath mat. Very lumpy pillows.
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7.0review from
very helpful reception staff. Small but very clean and comfortable rooms
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7.6review from
friendly staff, central location
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6.0review from
The owners of this hotel have hone through great lengths to restore their property, but it remains an old building. This has also its charms: the elevator in itself is almost worth the visit, the doors of the rooms are of a lovely old type etc. But... rooms are rather small with pretty small beds, there was a strong odour from the shower once the cover of the drain was removed etc. Want a flasback to the house of your grandparents, this is the place! And of course location in regards to the city center could not be better, parking within 150 mtrs.
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6.3review from
The location of this hotel is fantastic, perfectly placed for shopping, sightseeing and both railway stations.
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6.4review from
The character of the hotel and its location. The stair carpets were pretty seedy. We would have preferred a room on the front rather than one with a view of the admittedly elegant fire-escape
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6.0review from
Very central. Within walking distance of several sights and a wide selection of good restaurants Bed was a bit uncomfortable
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6.4review from
Helpfulness and friendliness of staff
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6.0review from
Fantastic location. Old world charm but with just enough modernity
