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Hotel Carlton

3 rue de Paris, 59026 Lille, Nord-Pas-de-Calais, France

+33 3 20 13 33 13

$112+

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Hotels / France / Lille

Hotel Carlton - Lille - Building

Provided by Leonardo

Hotel Carlton - Lille - Bedroom

Hotel Carlton - Lille - Bar

Hotel Carlton - Lille - Lobby

Provided by Leonardo

Overall guest ratings

7.9/10 Good

Based on 849 reviews

See all reviews

Review highlights

Location

9.2
Service

7.5
WiFi

4.5
Food

4.0

Good to know

Comfortable beds

Nearby

About

With a stay at Hotel Carlton, you'll be centrally located in Lille, steps from Opera House and Old Stock Exchange. This 4-star hotel is within close proximity of Lille Grand Square and Rihour Square.

Rooms

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lille? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

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Amenities

Parking
Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Babysitting or child care
Business center
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Bar/Lounge
Express check out
Air-conditioned
24 hour front desk
Safe
Sauna
Storage available
Laundry facilities
Spa
Restaurant
Pets not allowed

Map

Photos

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 849 reviews

Location

9.2 "Terrific location."
Service

7.5 "Good service."
Comfort

6.3 "Average comfort."
Breakfast

6.3 "Breakfast is mediocre."
Cleanliness

5.4 "Average cleanliness."
WiFi

4.5 "Internet is poor."
Food

4.0 "Disappointing food."
Amenities

3.8 "Bad amenities."
Bar and Beverages

3.8 "Bar is not good."
Vibe

3.3 "Vibe wasn't good."

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Overall Rating

Based on 551 reviews

Location

8.8 "Location is great."
Service

7.5 "Good service."

8.9 "89% found the staff to be very friendly."

7.3 "73% said the reception staff was great."

7.1 "71% thought the service was very professional."
Breakfast

6.3 "Breakfast is mediocre."
Comfort

5.6 "Average comfort."

6.2 "Only 62% said rooms were big enough."
Cleanliness

5.2 "Average cleanliness."
Room

4.5 "Rooms are not good."

2.9 "71% complained about the bathroom."

0.4 "96% thought they were poorly maintained."

5.0 "Only 50% said rooms were clean enough."

4.1 "59% found problems with the furniture."

1.6 "For 84%, the rooms looked old."

2.2 "78% criticized the small bathroom."

2.3 "77% had problems with the shower."

1.2 "Air conditioning was criticized by 88%."

2.8 "72% said the bathroom was dirty."
Amenities

3.9 "Bad amenities."

3.9 "61% thought the building wasn't nice."

2.6 "74% didn't like the architecture."

0.0 "100% thought the facilities needed updating."
Food

3.7 "Disappointing food."
Vibe

3.5 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."

4.5 "55% didn't like the unstylish hotel."

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Overall Rating

Based on 178 reviews

Location

9.4 "Terrific location."
Service

7.9 "Good service."

9.0 "90% found the staff to be very friendly."
Breakfast

6.3 "Breakfast is mediocre."
Cleanliness

5.7 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."
Room

4.6 "Rooms are not good."

3.3 "67% complained about the bathroom."

1.0 "For 90%, the rooms looked old."

0.4 "96% thought they were poorly maintained."
Value for money

4.4 "Value below average."

2.1 "79% said the breakfast was too expensive."
Amenities

3.9 "Bad amenities."

4.0 "60% thought the building wasn't nice."
Vibe

3.2 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 16 reviews

Location

9.3 "Terrific location."
Room

4.7 "Rooms are not good."

Overall Rating

Based on 101 reviews

Location

9.4 "Terrific location."
Service

6.8 "Service is ok."

6.9 "Only 69% thought the service was professional."
Comfort

6.5 "Average comfort."
Breakfast

6.1 "Breakfast is mediocre."
Room

5.0 "Rooms are ok."
Vibe

3.1 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.7

review from

the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.

Reviewed Nov 2010 by Anonymous
6.3

review from

We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.

Reviewed Nov 2010 by Anonymous
6.3

review from

Arriving on a wet evening the hotels car parking service was an excellent idea.

Reviewed Nov 2010 by Anonymous
7.3

review from

very confortable and quiet room. pleasant staff at reception.

Reviewed Oct 2010 by Anonymous
8.0

review from

Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.

Reviewed Oct 2010 by Anonymous
6.4

review from

The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.

Reviewed Dec 2007 by Anonymous
6.4

review from

frendly staff nice and central for shops no

Reviewed Oct 2007 by Anonymous
4.8

review from

location rooms need to be refurbished

Reviewed Aug 2007 by Anonymous
5.2

review from

Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.

Reviewed Aug 2007 by Anonymous
7.2

review from

The hotel rooms are beautiful and the service was good

Reviewed Jul 2007 by Anonymous

8.0

review from

Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.

Reviewed Oct 2010 by Anonymous

7.7

review from

the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.

Reviewed Nov 2010 by Anonymous
7.3

review from

very confortable and quiet room. pleasant staff at reception.

Reviewed Oct 2010 by Anonymous
7.2

review from

The hotel rooms are beautiful and the service was good

Reviewed Jul 2007 by Anonymous

6.3

review from

We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.

Reviewed Nov 2010 by Anonymous
6.3

review from

Arriving on a wet evening the hotels car parking service was an excellent idea.

Reviewed Nov 2010 by Anonymous
6.4

review from

The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.

Reviewed Dec 2007 by Anonymous
6.4

review from

frendly staff nice and central for shops no

Reviewed Oct 2007 by Anonymous
4.8

review from

location rooms need to be refurbished

Reviewed Aug 2007 by Anonymous
5.2

review from

Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.

Reviewed Aug 2007 by Anonymous

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