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Nothing The staff was extremely rude to me, the bed was very uncomfortable, breakfast was not included in the price and cost $20 extra per person. It was very difficult to find the house, and the décor lacked any charm or appeal. I would not return to this B&B
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
Nice hotel for reasonable price
Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
the internal setting can be rather expensive for drinks and meals
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
Very modern and clean. Free internet access. No food or room service after 10pm
The Wallace Bistro was excellent.Friendly courteosy staff and good quality food A liitle more assistance on arrival would have been welcomed
I wasn't aware that the main restaurant would not be open on the night I stayed (Sunday). Would have affected hotel selection
The Staff were so friendly and supportive(went for a funeral). Food was excellent and rooms were really special. Nothing
was there for a wedding and stayed only one night but had a very comfortable and enjoyable stay.
Comfortable room + excellent breakfast.
My second visit because the staff at this hotel are both helpful and friendly, and the hotel location is ideal for access from the motorway. Our room was large and we had an extra bed assembled for a last minute traveller on this occasion, cost £15, she reported it as comfortable enough. Breakfast was good at the hotel and evening meal, the previous night at nearby Wallaces, excellent. Nothing
friendly staff,clean room,all sky channels We chose the hotel on the basis of the photograph and were very disappointed to be staying in an annex
I stayed in the garden wing wich was lovely and quiet - no late night noise. Slow bar service.
attended a wedding not enough towels
Made to feel welcome and the helpfullness of the Senior Receptionist
This hotel is fantastic value for money - the staff are friendly and efficient, the food is simple and tasty, the rooms are comfortable and clean. One of the best 3 star hotels I have come across.
Pleasant staff, public areas very good and well decorated.Food was good and reasonably priced. Value for money. Hallways to bedrooms scruffy and needs maintenance. Wall paper peeling in places, carpet edging strips need securing, generally needs a repaint and attention to detail. Took a while for hot water to come through in the morning. Bar prices were expensive.
the staff were extremely pleasant and helpful
close drive to all attractions while staying out of the main city
the hotel staff were very friendly especially a porter called gordon trying to get in the door at the hotel, both doors would not open and i had to struggle to get myself and my case through the revolving door
location and standard of rooms
Friendly service no
the friendly staff ,the very clean modern room,breakfast area,it was all lovely.
Friendly helpfull staff, clean comfortable room. Excellent 3 course evening meal at a bargain price. Pet friendly with no extra charge.
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Excellent Service all round. Fantastic rooms
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Easy to find,stunning views and bars has great food & atmosphere
Clean and tidy.With very helpful staff.Very good breakfast.Will be staying here again.
Freindly staff, good meals, very clean & comfortable rooms No
The staff were genuinely very friendly and the food in the bar was above average & reasonably priced. Our dogs were made most welcome. There was no bath only a shower and had booked executive double room but was given twin on arrival and was told most rooms are twin but the room was really big, clean & comfortable so we did not ask if there was a double available with bath.
Good size room and good food No bad points
Comfortable nicely decorated rooms. Convenient for my meetings in Falkirk. Food was overpriced and not very good
Comfortable and near to athletic stadium Food could be better, eg kippers were over microwaved not grilled, did me at the time
Excellent room. Great food in the restaurant and at breakfast. Great hotel for a stop over. One of the best hotels stayed in this year.Great atmosphere
the rooms were very nice & the staff were friendly
Location convenient, but no parking. One electrical socket was condemmed. Bathroom decor was very tired but it all had character.
The hostess was very helpful, she even called around for another room in the village for my surprise guest. The room was very pleasent although it was quite small. And the breakfast was cooked just as I requested. I had to use a bathroom one floor up and the toilet would not flush.
We loved the little town where the hotel was placed. And the hospitality of the hotel staff!, They made us feel, great!
This B&B is in a small, quaint, old Scottish village on the Firth of Forth. The ambience of the area is overpowering & one everyone should have the chance to enjoy.
The double room I stayed in was very big and warm Bed matterace on double bed was bent and very uncomfortable, suggest new matterace
Very helpfull staff, looked after me very well. A great breakfast was included in the price and was a wonderful way to start the day.
Friendly welcome, helpfull staff. Nice clean hotel.
Location to the place I was visiting See below
Breakfast very good value for money. Noise from "Boy Racers" at McDonalds next door and other inconsiderate Patrons outside front door. Weather was wonderful which meant the room was very hot and unable to get hardly any air.
Excellent location to access the Forth Bridge without the hassle of the local Edinburgh traffic.
Location Price!, We paid the most of all the guest staying at the hotel that weekend and were most annoyed at being told this by the manager infront of our party
Very polite staff, comfortable room and good food To be honest, We would say that there wasn't a thing to complain about.
1St floor links with restaurant Can't think of any
Value for money Noisy room - could hear occupant above walking
Disappointed with the location advetised on the internet. It was a good 15 mins from Edingburgh airport. It was advertised as only 7 miles. It cost me £18 in taxi as it was late at night & no buses running. I was due to spend my last night there as it was supposed to be closed to airport but I cancelled & just got the airport express bus from Edinburugh city
Very efficient, courteous and friendly staff.
Staff were very helpful at reception and the rooms were clean, very happy experience.