Pros (+) Location is excellent
Cons (-) The rooms are extremely small with only about 25 cm space to each side of the bed.
3 stars
My Story Hotel Ouro
Rua Áurea 100, 1100-063 Lisbon, Lisbon District, Portugal
Lisbon, Portugal
See location+351 213 400 340Photos of My Story Hotel Ouro
Overview
This charming Lisbon hotel is situated within a 10-minute stroll of Rossio Railway Station. It is located a brief walk from Chiado and Lisbon Cathedral.
My Story Hotel Ouro provides an all-hours reception, as well as bicycle rental and a car rental desk. For added convenience, it features a ticket service, laundry facilities and luggage storage.
This cosy hotel provides rooms with an en suite bathroom, air conditioning and a TV. They each have an in-room safe, a mini bar and an oversized bathtub.
My Story Hotel Ouro's restaurant is available for lunch and dinner, providing guests with an enjoyable dining experience close to their room. Each evening, guests can wind down in the cozy lounge bar.
Tourist attractions close to My Story Hotel Ouro include Rossio Square and Bairro Alto. Situated within a short walk is Santa Justa Lift.
Amenities at My Story Hotel Ouro
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
General
- Quiet street view
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Tour desk
- Key card access
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Reviews of My Story Hotel Ouro
8.8
Very good
3948 verified ratings
Wonderful
2504
Very good
865
Good
357
Okay
116
Fair
46
Mediocre
26
Poor
34
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, making it convenient for exploring the city. However, many reviews pointed out issues with cleanliness, including reports of bed bugs and inadequate cleaning. The breakfast options were also criticized, with several guests expressing disappointment in the quality and variety offered. Despite these drawbacks, some guests found the hotel comfortable and suitable for short stays, particularly praising the friendly staff and cozy atmosphere.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
1232 reviews
8.7 out of 10
17 reviews
9.1 out of 10
6 reviews
9.1 out of 10
1 review
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location is perfect, close to everything in Lisbon. It's within walking distance of major attractions and offers good transport connections.
What can I expect from the hotel's breakfast?
The breakfast is great, with a wide variety of options to choose from, including pastries, fruit, juices, and eggs. The coffee selection is also a pleasant surprise.
Are the rooms comfortable and clean?
The rooms are clean and cozy, with comfortable beds and spacious interiors. The hotel ensures a tidy and welcoming environment for guests.
Is the hotel staff friendly and helpful?
The staff are exceptional, offering friendly and helpful service. They go above and beyond to take care of guests and provide outstanding recommendations.
What practical amenities does the hotel offer?
The hotel provides practical amenities such as bicycle rental, a restaurant, and a bar/lounge with decent prices and happy hour every day. Additionally, the hotel offers a voucher for a welcome drink and a discount voucher for the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it convenient for exploring nearby attractions such as Rossio Square, Bairro Alto, and Santa Justa Lift, all within walking distance.
Consider Room Size
Some guests found the rooms to be small, so if space is a priority, it might be worth considering an upgrade to a larger room.
Enjoy the Welcome Drink Voucher
Guests appreciated the voucher for a welcome drink on arrival, which was a nice touch, especially when arriving on a rainy day.
Be Mindful of Noise Levels
Some guests mentioned noise from the streets at night, so light sleepers may want to consider this when choosing a room.
Take Note of Bathroom Amenities
Guests praised the bathroom amenities, particularly the Rituals products, but some mentioned that the shower pressure could be improved.
Explore Nearby Dining Options
While the hotel's restaurant is available for lunch and dinner, guests also recommended trying the local cafes and restaurants nearby for a variety of dining experiences.
Utilize the Bicycle Rental
The hotel offers bicycle rental, which could be a great way to explore the city and its surroundings at a leisurely pace.
Check for Early Check-in Options
Some guests were pleased to receive early check-in, especially when arriving on a rainy day, so it might be worth inquiring about this option.
Take Advantage of the Friendly Staff
Numerous guests praised the staff for being exceptionally friendly and helpful, enhancing their overall experience at the hotel.
Location
Rua Áurea 100, 1100-063 Lisbon, Lisbon District
What's nearby
- Lisbon City Hall180 yd
- Santa Justa Lift285 yd
- Commerce Square290 yd
- Chiado385 yd
- Sé de Lisboa0.3 mi
- Praça de D. Pedro IV0.3 mi
- Castelo de São Jorge0.4 mi
- Miradouro da Graça0.6 mi
- Liberty Avenue0.8 mi
- Casa-Museu Dr. Anastacio Goncalves1.6 mi
- Cristo Rei2.8 mi
- University of Lisbon3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 7845
Essential information about My Story Hotel Ouro
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $195 |
Average price (weekend night) | $179 |
When to book a room at My Story Hotel Ouro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at My Story Hotel Ouro
FAQs when booking at My Story Hotel Ouro
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LisbonMost recommended
See most recommended stays in LisbonGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Lisbon Humberto Delgado |
Distance to airport | 4.6 mi |
Everything you need to know for your stay in Lisbon
Complete your trip
Popular destinations