It's a comfortable hotel. I didn't use any other facilities than using my room which was nice and quite.
4 stars
Neya Lisboa Hotel
Rua Dona Estefânia, 71-77, 1150-132 Lisbon, Lisbon District, Portugal
Lisbon, Portugal
See location+351 213 101 800Photos of Neya Lisboa Hotel
Overview
Within a 20-minute stroll from Saldanha Metro Station, Neya Lisboa Eco Hotel offers guests a convenient base when visiting Lisbon. It also provides 24-hour room service, a coffee bar and a Jacuzzi.
The hotel has recently undergone refurbishment and offers a 24-hour reception, an airport shuttle and an express check-in and check-out feature. Guests can work out at the fitness center, or rent a bicycle and discover the surroundings.
The contemporary rooms at this 4-star hotel provide movies-on-demand and a flat-screen TV. Each comes with free tea and coffee making facilities and an en suite.
On-site dining options include Viva Lisboa and Neya, which both serve dinner. There is also the added convenience of an in-house restaurant.
Neya Lisboa Eco Hotel provides an ideal place to discover nearby Belem Tower and Bairro Alto, as well as everything the local area has to offer. Rossio Square and Chiado are a brief drive away.
Latest deals for Neya Lisboa Hotel
Amenities at Neya Lisboa Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Conference rooms
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Things to do
- Cycling
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Neya Lisboa Hotel
8.3
Very good
2178 verified ratings
Wonderful
947
Very good
552
Good
382
Okay
124
Fair
91
Mediocre
34
Poor
48
Summary of reviews
Guests say
Guests reported significant service issues, including unhelpful staff and maintenance problems, which overshadowed the hotel's good location. Cleanliness was also a concern, with some guests mentioning dirty linens and inadequate bathroom amenities. However, many appreciated the breakfast and the friendly atmosphere from some staff members.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.3 out of 10
306 reviews
8.5 out of 10
4 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) Very helpful staff, good breakfast, great dinner!
Cons (-) Coffee served for breakfast not good: tasted bad, especially the soluble one in the coffee bottle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers on-site dining options including Viva Lisboa and Neya, both serving dinner. Additionally, there is an in-house restaurant available for added convenience.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about the cleanliness, such as the shower water flowing onto the bathroom floor and the Jacuzzi in the spa not being very clean. However, many guests praised the hotel for being clean and neat.
What are the hotel's unique amenities?
The hotel provides a range of facilities for the price, including a small gym, spa, large buffet breakfast, communal chill areas, and a large bathtub in some rooms. Additionally, the hotel is eco-friendly and offers sustainable practices.
How is the hotel's customer service?
Guests have praised the staff for being friendly, helpful, and professional. However, some guests mentioned concerns about the slow breakfast service and the lack of staff to clear tables and refill the food.
Is the hotel's location convenient for exploring Lisbon?
The hotel is centrally located with easy access to reach main attractions, and it is in a nice quiet district with plenty of places to eat around the area. However, some guests mentioned that the surrounding area isn't particularly interesting.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Sustainable Features
Guests appreciated the hotel's sustainable initiatives. However, some guests noted that the separation of waste items was not consistently implemented by the cleaning service.
Explore Nearby Attractions
The hotel provides easy access to various attractions such as Museu Calouste Gulbenkian, Praça de D. Pedro IV, and Castelo de São Jorge, making it a convenient base for sightseeing.
Check Room Amenities
Some guests found the room amenities to be excellent, including the spacious bathrooms and comfortable beds. However, a few guests mentioned that the room equipment was somewhat outdated.
Be Mindful of Location
While the hotel is not in the center of Lisbon, it is still within a reasonable distance from the main attractions. Guests appreciated the quiet neighborhood and easy access to public transportation.
Consider Spa and Wellness Services
The hotel offers spa and wellness facilities, but some guests noted that the jacuzzi in the spa was not very clean. It's advisable to inquire about the cleanliness of the spa facilities before booking treatments.
Take Advantage of Sustainable Features
Guests appreciated the hotel's sustainable initiatives. However, some guests noted that the separation of waste items was not consistently implemented by the cleaning service.
Enjoy the Breakfast
Many guests praised the breakfast, mentioning that it had a wide variety of choices and was always fresh and tasty. However, a few guests found the breakfast service to be slow and the tables not adequately cleaned.
Utilize the Fitness Center
The hotel features a small gym, which was convenient for guests looking for a quick workout. However, some guests mentioned the absence of free weights and suggested adding them to the gym.
Consider Room Selection
Some guests recommended choosing a higher floor to avoid noise from the wind, while others suggested checking for rooms with modern bathrooms and well-appointed amenities.
Location
Rua Dona Estefânia, 71-77, 1150-132 Lisbon, Lisbon District
What's nearby
- Casa-Museu Dr. Anastacio Goncalves0.4 mi
- Liberty Avenue0.7 mi
- Miradouro da Graça1 mi
- Praça de D. Pedro IV1.1 mi
- Castelo de São Jorge1.1 mi
- Santa Justa Lift1.2 mi
- Lisbon City Hall1.3 mi
- Chiado1.3 mi
- Sé de Lisboa1.4 mi
- Commerce Square1.5 mi
- University of Lisbon1.9 mi
- SL Benfica Stadium2.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 585
Essential information about Neya Lisboa Hotel
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $153 |
Average price (weekend night) | $133 |
When to book a room at Neya Lisboa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Lisbon Humberto Delgado |
Distance to airport | 3.2 mi |
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