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Good size room, modern decor, clean with good facilities Liked it all
comfortable room and pleasant staff
The friendliness of the staff That we were not told either from you or the hotel that there were renovations going on
Building and rooms of an excellent quality (although being worked on and extended - did not detract) Food choice in bar limited.No internet in rooms. Corking fee £100 !!!
Leisure facilities zipped up double beds
very impressed- recently stayed at the Peninsula Hotel in Beijing and my room here was of equal high standard
clean, pleasant surroudings, all round good value, would definitely stay again if prices remain good value and possibly stay for pleasure. Ths was a business trip. nothing
Now thew place in finsihed (mostly) I was impressed with the renovations. Very clean, nicely decorated and everything in good condition and working (stayed in the Alliss annex). The breakfast / breakfast plates could benefit from being hotter (this was also my main complaint last time we stayed).
What a great experience. We arrive late (delayed flights) but the hotel is covered 24/7 and check-in was seamless by the porters. Room service at 3am (arrival time) was wonderful, a cold beer after a long flight and a 2 hour drive was dealt with swiftlyand enthusiastically. The rooms were wonderful. comfortable bed, hot pressured shower, modern facilities all played a part of this great experience. Fortunately the was nothing that we disliked...it was a wonderful place for the money.
The Staff are friendly and very helpful, this was our second stay at Old Thorns and I would recomend them as a nice relaxing get away.
Accommodating staff, nice location, good value Odd drains smell, bed was rather uncomfortable. I would say upgrade to a more expensive room if you can!
Very comfortable, friendly hotel. Very clean.
The hotel is an impressive house built over 400 years ago, still in splendid conditions. I believe each room is done up uniquely with a nice little read in the room providing the history of the building. The room, and the house itself, was very welcoming and comfortable with attentive staffs. The dinner and breakfast was excellent. It's a nice place to spend a relaxing day or two, an pleasant alternative to the usual modern souless hotels. the shower takes a little while to warm up, so plan ahead.
The feeling of old world comfort, and the English country house style,which is so well shown in the sheer comfort of the rooms The service was not great, as it was impossible to get anyone to answer the phone at reception. I had to walk there from my room to get any service, and then they were great, very helpful
We stayed in the Boat Room, which was really fab and had a lovely view. The food was excellent, likewise the service. The grounds were superb. The history of the house was so interesting
I ended up with food poisoning from chicken and only stayed for one night meal was refunded and cost of the night i didnt stay
The hotel had a fantastic relaxing atmosphere, the staff were very professional, welcoming, friendly and attentive without being a constant presence. The food was some of the best we have ever eaten. The vaults provided an atmospheric space for us to enjoy the meal and celebrate the occasion privately. All in all a wonderful experience. Would love to return. Thank you! None!