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The room they first gave me had blood on the sheets. I went to the front desk and told the lady I wanted to be moved. She never appologized or said anything but my new room number. There's lots of "working" girls that hang around that hotel. It's not small child friendly.
The room was clean the staff was nice You could hear everything in the other rooms and when you walked downstairs and around to the front to get in your car it reaked of a urine smell.
The pool was very nice and was a comfortable temperature. The beds were super comfortable. The room was clean, for the most part. The room looked very appealing as the hotel has been recently remodeled. There were bugs in the light shade in the bathroom and standing water outside our second floor room.
I like that the location is within walking distance to great restaurants! I was able to get to my meetings on time. It was a $10 uber ride to downtown. I've stayed here before and noticed new beds with is a plus. I do have the same complaint as always-they could work a little more on cleanliness, there are water spots on the ceiling and behind the night stand could use a deep clean. Also they could update the towels, they are are very much worn and rough.
Location; walking distance to Decatur bars and restaurants. Immediate neighborhood not that great or well-maintained. Breakfast area very small with limited items.
The owners and desk clerks were all very nice Parking was limited
Leaving, 1 day early with a 0% refund. Found a brown, dripping mass on the wall, a large greasy white stain on the bedskirt (surely just mayonnaise), insect leg in the drawers, cigarette burns all over the quilts, some red orange goo on the coffee machine plug, the list goes on. They did clean the items I felt like complaining about specifically and did so promptly, but the front desk lady seemed really annoyed to have been bothered and was generally standoffish. Probably my worst experience at a hotel overall.
They charge for everything. And they want you to eat their breakfast in the lobby it's not like it's a 5 star breakfast
The price. Cleanliness. The comforter was extremely worn down. There was a bug in my room. The paint was peeling in the bathroom
The Rooms were clean and the A/C worked great Also there was a decent breakfast in the lobby. Its no the newest hotel but i can tell that the owners do take care of the room and the hotel. I was in a non-smoking room and it really was non smoking. So many times i check into a hotel and they smell but this room was great.
It was close to work that I needed to be at It was very outdated and felt a little unsafe in the area it was in
This guest did not leave comments about this hotel.
Location near interstate, comfortable beds, and a good shower head. Manager was very nice & accommodating.
Hotel was close to restaurants and interstate 20. Hotel was not very clean, hairs in bathroom, sticky stains on table, stained sheets, cigarette burns in comforter, and old carpet that looked like it hadn't been vacuumed or cleaned.
The location and the bed was big a comfortable. The front desk clerk was very rude and seemed very uninterested in any of my concerns, the breakfast was served so early that we missed it, and on the 2nd day there the WiFi stopped working and the front desk lady said basically she couldn't do anything.
Nothing good about this experience other than they gave back my credit for the second nite that we did not stay with no arguments. Regretfully I must rate this hotel experience as one of the worst I have ever had. The room was more than 'long in the tooth'. The accommodations were shabby and unclean. We stayed one nite bc we were just too tired to deal with the situation immediately.
Leaving it. Lots of channels on TV. Hair in the shower. Breakfast bar coffee is cold. They had signs everywhere about what was broke. Ice machine broke. Had a coffee pot in room but no coffee or condiments. I don't think these folks care about the tenants at all.
Price was good & staff was excellent. No
Customer service poor. Rate too high for the service. Won't go there ever again
The furniture was busted and missing legs, TV wasn't even hooked up, the man who worked the late shift was very rude and unhelpful on the phone. The quality is what I'd expect from a pay-by-the hour hotel. I would never suggest this hotel or stay here again.
I didn't like anything, from the roaches outside to the inconvenient construction going on in the entrance and around the front rooms. It was a horrible experience.
Clean,no bugs, no smells or cigarette burns, comfy beds, excellent staff and secure property, close to the interstate and everything in the room worked. No minifridge, no microwave, no amenities of any kind - they dont even have free wifi! ,no heat (it was very cold at night),and security spent every night of our stay chasing strange people out of the parking lot.
The bedding was clean and the room wasn't dirty or anything We probably killed 6 small roaches. I hate roaches so much. If e never saw the roaches I would have given them four stars for the price
Nice staff, rooms in good shape. Very good accommodations for the price. None of the usual deal-breakers for motels in this class and I got a very good night's sleep. Temperature control seemed finicky - was always very warm when I got back to the room no matter what I did. I saw a couple of bugs - nothing alarming but they should put out some fresh traps before a problem develops.
The location. The room was filthy. I kid you not; there was a used condom beside the toilet. And water was leading through the ceiling into the room.
The customer service was great They still in construction
Nothing Cigarette butts in the filthy hall carpet, Gangs hanging in the parking lot. I was covered in bed bug bites when I checked out.
The king size bed roomy Hallway was a mess
We were traveling so it was convenient that it was just off the highway. The room was horrible: the beds were very uncomfortable and the bathroom had stains on the wall. The pictures on the website The check-in was horrible: we had to stand outside a bank teller window to check in (the lobby was locked) and the person checking us in treated us like we were criminals.
Nothing, didn't even stay at this hotel, or get out of the car.. Pulled into complex, was hassled by numerous people for "loud" people arguing outside, looked dirty. Everything
I think there was nothing to like Went there told them I had a reservation. They told me they didn't do reservations and where out of rooms, I showed them my evidence of the reservation and they told me, here you just compete with who comes first. I don't recommend this place to nobody!!!
My opinion don't matter you have not responded to all the other emails about my loses so stop sending these emails
It was dirty, there was dirt and hair in the corners the sink was dirty the walls were discolored and the fan was falling out of the wall. When we arrived late at 2 am the desk clerk tried to turn us away saying he did not honor our reservation