Review highlights
- 9.3
- 9.1
- 8.0
- 4.8
Good to know
- Comfortable beds
- Spacious rooms
- Great view
- Friendly service
Amenities
- Meeting/Banquet facilities
- No smoking
- Restaurant
- Air-conditioned
- 24 hour front desk
- Storage available
- Free Wi-Fi
- Facilities for Disabled Guests
Map
Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
8.8 Excellent
Based on 1,612 reviews
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9.3 "Terrific location."
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9.1 "World class service."
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8.0 "Breakfast is good."
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7.0 "Nice rooms."
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4.8 "Internet is poor."
Overall Rating
8.9 Excellent
Based on 934 reviews
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9.2 "Terrific location."9.2 "92%
liked the proximity to shopping ." 9.8 "98%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
9.1 "World class service."9.9 "99% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 7.6 "76% found therestaurant service to be one of the best ." -
8.3 "Breakfast is good."
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7.9 "High comfort."9.1 "91% said the
beds were comfortable ." 9.1 "91% thoughtrooms were spacious ." -
7.1 "Nice rooms."9.1 "91% said the
beds were comfortable ." 9.1 "91% thoughtrooms were spacious ." 9.3 "93% thought theview was good ." 8.3 "83%enjoyed the shower ." -
5.1 "Internet is average."
Overall Rating
8.8 Excellent
Based on 531 reviews
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9.4 "Terrific location."9.8 "98%
enjoyed the restaurants & bars nearby ." 9.4 "94%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
7.9 "Good breakfast."
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7.4 "High comfort."8.2 "82% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." -
6.9 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." -
4.9 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Overall Rating
8.9 Excellent
Based on 145 reviews
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9.4 "Terrific location."
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.1 "Breakfast is good."
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7.8 "High comfort."8.9 "89% said the
beds were comfortable ." -
7.4 "Nice rooms."8.9 "89% said the
beds were comfortable ." 9.6 "96% thought theview was good ." -
5.7 "Average amenities."5.4 "54% thought the
building was acceptable ." -
4.2 "Internet is poor."
View all review categories
Hotel type
Business Hotel
Guests recommend this hotel for business travelers .
Good to know
"Comfortable beds"
"Spacious rooms"
"Great view"
"Friendly service"
data provided by TrustYou
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
The attitude of the staff, the quality of the breakfast and the location in the Albert Dock. Thought it ws a little overpriced for a supposedly budget hotel. They were painting and decorating the reception area at the main time of check out which was not very convenient.
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7.3review from
The hotel was developed within the Albert Dock, a historic warehouse complex, as a result the rooms were not standard, and used the features of the old warehouse ie barrel ceilings, original brickwork etc.
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7.0review from
The room was not very warm
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6.3review from
I like the location. The Albert Docks is lovely Temperature of the room kind of cold
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7.0review from
The cleanliness was the best I have ever seen.the staff sorted out our problem immediately as below and refunded us without any hassle . only the 2nd night a girl said the wind was not her problem which I did not think was very professional Being put in a room that is known to be next to the air conditioning generator (401)and keeps you awake.moving us to a room with a broken window seal on the night of the hurricane
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8.0review from
Great location
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6.0review from
Staff were pleasant and price and location were good, nice large room overlooking the dock, having stayed at 2 other big hotels this one was the best, would definately book again I booked bed and breakfast - but was told it was room only other than that the hotel was fine
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6.0review from
Central, clean, value for money Light bulb missing in bedside light, heating unit not 100%
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8.0review from
Friendly, helpful staff; good position of hotel; good breakfast; large comfortable room None
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7.3review from
The hotel was developed within the Albert Dock, a historic warehouse complex, as a result the rooms were not standard, and used the features of the old warehouse ie barrel ceilings, original brickwork etc.
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7.0review from
The room was not very warm
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7.0review from
The cleanliness was the best I have ever seen.the staff sorted out our problem immediately as below and refunded us without any hassle . only the 2nd night a girl said the wind was not her problem which I did not think was very professional Being put in a room that is known to be next to the air conditioning generator (401)and keeps you awake.moving us to a room with a broken window seal on the night of the hurricane
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6.3review from
The attitude of the staff, the quality of the breakfast and the location in the Albert Dock. Thought it ws a little overpriced for a supposedly budget hotel. They were painting and decorating the reception area at the main time of check out which was not very convenient.
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6.3review from
I like the location. The Albert Docks is lovely Temperature of the room kind of cold
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6.0review from
Staff were pleasant and price and location were good, nice large room overlooking the dock, having stayed at 2 other big hotels this one was the best, would definately book again I booked bed and breakfast - but was told it was room only other than that the hotel was fine
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6.0review from
Central, clean, value for money Light bulb missing in bedside light, heating unit not 100%