Pros (+) the staff was the best asset for the money
Cons (-) i don't feel it was a good bargain for the money but was better than most everything i found
Latest deals for The Lancaster Hotel
Amenities at The Lancaster Hotel
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Laundry facilities
- Hairdryer
- Express check-out
Reviews of The Lancaster Hotel
7.6
Good
4442 verified ratings
Wonderful
1371
Very good
878
Good
756
Okay
414
Fair
392
Mediocre
189
Poor
443
Summary of reviews
Guests say
Guests consistently praise the hotel's prime location, making it easy to access public transport and major attractions. Many found the staff to be friendly and helpful, with several reviews highlighting welcoming service at the front desk. Room sizes are generally appreciated, with some guests noting spacious and comfortable accommodations. Cleanliness received mixed feedback, with some guests finding rooms spotless while others reported issues with housekeeping. Bed comfort is often mentioned positively, though a few found mattresses too firm. Overall, the hotel is valued for its location and service, though improvements in cleanliness and maintenance are suggested.AI-Generated from customer reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast buffet?
The hotel offers a breakfast buffet with plenty of choices, including special diet menus upon request. Guests can also have food delivered to their accommodation.
Are there any nearby attractions worth visiting during my stay?
You'll find a range of attractions in the area, such as Hyde Park, the Science Museum, the Natural History Museum, and the Victoria and Albert Museum.
How is the cleanliness of the hotel rooms and common areas?
The hotel is known for its clean, comfortable, and cozy rooms. However, some guests have mentioned issues with cleanliness, such as dirty towels and small rooms.
What are the hotel's standout amenities?
The hotel offers free high-speed wireless Internet access, a breakfast buffet, and a selection of spa services nearby. Additionally, the multilingual staff and 24-hour check-in provide added convenience.
When is the best time to visit the hotel?
The hotel is ideal for a visit in February during the low season, offering a good location and attentive staff. However, some guests have experienced issues with room conditions and noise.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Several guests reported noise issues, especially on the ground floor. Choosing a room on a higher floor might provide a quieter experience.
Consider the Low Season for a Quieter Stay
The hotel's low season in February could offer a quieter and less crowded experience for those who prefer a more peaceful environment.
Explore Nearby Attractions
The hotel's proximity to Hyde Park, the Science Museum, and the Natural History Museum makes it an ideal base for exploring these attractions.
Request Extra Bedding in Advance
Some guests mentioned a lack of extra bedding in their rooms. It might be helpful to request additional blankets or pillows in advance to ensure a comfortable stay.
Check Room Size for Family Stays
For families, it's advisable to inquire about room size and bedding arrangements to ensure that the accommodation meets the needs of all family members.
Take Advantage of the Breakfast Buffet
Despite a few complaints about the breakfast room being cramped, many guests praised the breakfast. It's recommended to take advantage of the breakfast buffet during the stay.
Utilize the Hotel's Salon
The hotel features a salon, offering an additional convenience for guests who may require hair or beauty services during their stay.
Consider the Hotel's Multilingual Staff
The hotel's multilingual staff can be beneficial for international travelers, as they can provide assistance in various languages, enhancing the overall guest experience.
Plan for Early Check-in
Some guests experienced delays in room readiness during check-in. Planning for potential delays and having a backup plan for early arrival might be helpful.
Inquire About Room Refurbishment
While some guests mentioned that the hotel looked tired, it could be beneficial to inquire about any recent or upcoming room refurbishments to ensure a more updated accommodation experience.
Location
36 Lancaster Gate, London, W2 3NA
What's nearby
- Hyde Park0.5 mi
- Oxford Street1.1 mi
- Harrods1.2 mi
- Buckingham Palace1.8 mi
- Piccadilly Circus2 mi
- Leicester Square2.2 mi
- Trafalgar Square2.3 mi
- Charing Cross2.3 mi
- Central London2.3 mi
- British Museum2.3 mi
- Strand2.5 mi
- Big Ben2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 13629851
Essential information about The Lancaster Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | December | $166 | $182 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 57% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Lancaster Hotel
Which month has the cheapest rates at The Lancaster Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Lancaster Hotel is January, with an average nightly rate of $123. The most expensive month is October at $252 per night.
What is the cheapest day to book The Lancaster Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Lancaster Hotel is Sunday, with an average nightly rate of $127. The most expensive day is Tuesday at $214 per night.
How far in advance should you book The Lancaster Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Lancaster Hotel, book around 8 weeks in advance. This could save you approximately 49% compared to booking last minute.
KAYAK's top tips for your stay at The Lancaster Hotel
FAQs when booking at The Lancaster Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.5 mi | London City | 9.9 mi |