The Chapter Hotels - Lancaster Gate

4 stars
7.7
Good
based on 4374 reviews
4,374 reviews
36 Lancaster Gate, London, W2 3NA, United Kingdom
36 Lancaster Gate, London
+44 207 402 1101
Thu 8/13
-
Fri 8/14
2 guests, 1 room
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Signature Townhouse London Hyde Park is located inside a 19th-century townhouse overlooking Hyde Park. The hotel is only a five-minute walk from Lancaster Gate Tube Station and two stops away from the shops at Oxford Circus. Madame Tussauds is a 30-minute walk away while the Heathrow Express train can be reached from Paddington Station which is a 10-minute walk from the hotel.

This 4-star hotel has multilingual staff and is 10 miles from London City Airport. It has 40 non-smoking, air-conditioned guest rooms with taxi service, 24-hour check-in, and baggage storage.

Each of the rooms at this hotel have a flat-screen television, a telephone, and a private bathroom. Desks, hairdryers, coffeemakers, alarm clocks, and free toiletries are also provided. The entire hotel offers free high-speed wireless Internet access and a breakfast buffet is available in the morning. The hotel also has dry cleaning services, fax and photocopying services, and laundry services. There is also a salon at this hotel.

There are several top restaurants near this hotel such as Sheila’s Café, the Mitre in Lancaster Gate, Bel Canto Restaurant, Appennino Pizzeria and Rotisserie, and Park Grand Paddington Court Restaurant. There is something nearby for everyone, no matter what cuisine is desired.

Guests will also find a range of attractions in the area like DeadSet Comedy, the Magic Hour, and Kensington Gardens. Spa One at the Holiday Villa Hotel also offers a selection of spa services.

7.7
Good
4374 reviews

Latest deals for The Chapter Hotels - Lancaster Gate

Thu 8/13
-
Fri 8/14
Deluxe room, bed type unknown
$22
nightly with fees
Superior room, bed type unknown
$107
nightly with fees
Executive room, bed type unknown
$442
nightly with fees
Superior room, bed type unknown
$87
nightly with fees
Standard room, bed type unknown
$178
nightly with fees
Executive room, bed type unknown
$344
nightly with fees
Double room, bed type unknown
$89
nightly with fees
Superior room, bed type unknown
$98
nightly with fees
Deluxe room, bed type unknown
$106
nightly with fees
Standard room, bed type unknown
$94
nightly with fees
Superior room, bed type unknown
$111
nightly with fees
Deluxe room, bed type unknown
$138
nightly with fees
Superior room, 1 twin bed
$96
nightly with fees
Double room, bed type unknown
$132
nightly with fees
Deluxe room, bed type unknown
$168
nightly with fees
Standard room, bed type unknown
$106
nightly with fees
Superior room, bed type unknown
$155
nightly with fees
Executive room, bed type unknown
$172
nightly with fees
Superior room, bed type unknown
$119
nightly with fees
Double room, bed type unknown
$218
nightly with fees
Executive room, bed type unknown
$232
nightly with fees
Standard room, bed type unknown
$127
nightly with fees
Superior room, bed type unknown
$136
nightly with fees
Double room, bed type unknown
$138
nightly with fees
Standard room, bed type unknown
$146
nightly with fees
Superior room, bed type unknown
$245
nightly with fees
Executive room, bed type unknown
$364
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Chapter Hotels - Lancaster Gate

  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Laundry facilities
  • Hairdryer
  • Express check-out

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Services and conveniences

  • Wake-up service
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

General

  • Window
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Lockers
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Elevator
  • Accessible by elevator
  • No smoking
  • Non-feather pillow

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available

Reviews of The Chapter Hotels - Lancaster Gate

7.7
Good
4374 verified ratings
Wonderful
1353
Very good
861
Good
748
Okay
408
Fair
386
Mediocre
185
Poor
433

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, often highlighting its proximity to Hyde Park, restaurants, and public transport. Many mention the staff as friendly, helpful, and professional, with several positive experiences at check-in and check-out. Room comfort and size receive mixed feedback, with some guests finding rooms spacious and beds comfortable, while others report cramped spaces or uncomfortable beds. Cleanliness is generally adequate, though a few reviews note issues with room or bathroom hygiene. Breakfast is described as sufficient but lacking variety. Overall, the hotel is valued for its location and service, though some improvements are needed in cleanliness and amenities.
AI-Generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Room Size4 out of 10
Breakfast4 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

6.8
Okay
Michael L, Nov 2017
Pros (+) the staff was the best asset for the money
Cons (-) i don't feel it was a good bargain for the money but was better than most everything i found

Location

36 Lancaster Gate, London, W2 3NA

What's nearby

  • Hyde Park0.5 mi
  • Oxford Street1.1 mi
  • Harrods1.2 mi
  • Buckingham Palace1.8 mi
  • Piccadilly Circus2 mi
  • Leicester Square2.2 mi
  • Trafalgar Square2.3 mi
  • Charing Cross2.3 mi
  • Central London2.3 mi
  • British Museum2.3 mi
  • Strand2.5 mi
  • Big Ben2.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Chapter Hotels - Lancaster Gate

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
$153
$159
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 50% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Chapter Hotels - Lancaster Gate

Which month has the cheapest rates at The Chapter Hotels - Lancaster Gate?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Chapter Hotels - Lancaster Gate is January, with an average nightly rate of $122. The most expensive month is November at $267 per night.

What is the cheapest day to book The Chapter Hotels - Lancaster Gate?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Chapter Hotels - Lancaster Gate is Sunday, with an average nightly rate of $127. The most expensive day is Tuesday at $244 per night.

How far in advance should you book The Chapter Hotels - Lancaster Gate?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Chapter Hotels - Lancaster Gate, book around 8 weeks in advance. This could save you approximately 50% compared to booking last minute.

KAYAK's top tips for your stay at The Chapter Hotels - Lancaster Gate

  • If you’re after a cheap room at The Chapter Hotels - Lancaster Gate, then you should consider staying during the low season. The cheapest deals can generally be found in February and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Chapter Hotels - Lancaster Gate, plan to stay on a Sunday or Monday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Chapter Hotels - Lancaster Gate was booked for on KAYAK in the last 2 weeks was $118, while the most expensive was $127.
  • How long should you stay at The Chapter Hotels - Lancaster Gate? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Chapter Hotels - Lancaster Gate

  • Where is The Chapter Hotels - Lancaster Gate located?

    The Chapter Hotels - Lancaster Gate is located at 36 Lancaster Gate in City of Westminster, 2.5 miles from the center of London. Hyde Park is the closest landmark to The Chapter Hotels - Lancaster Gate.

  • When is check-in time and check-out time at The Chapter Hotels - Lancaster Gate?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Chapter Hotels - Lancaster Gate.

  • Does The Chapter Hotels - Lancaster Gate offer free Wi-Fi?

    Yes, The Chapter Hotels - Lancaster Gate offers free Wi-Fi.

  • How far is The Chapter Hotels - Lancaster Gate from the airport?

    The Chapter Hotels - Lancaster Gate is 9.9 miles from London City.

  • How does KAYAK find such great The Chapter Hotels - Lancaster Gate hotel deals?

    KAYAK scours the web for all room deals available at The Chapter Hotels - Lancaster Gate in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chapter Hotels - Lancaster Gate and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chapter Hotels - Lancaster Gate.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Commodore Hotel8.2 Excellent (4,376 reviews)0.05 miFitness center, Room service, Free Wi-Fi$131+
3-star hotel
24% cheaperThe Craven Hotel4.1 Okay (5,360 reviews)0.05 miRestaurant, Free Wi-Fi, TV$86+
3-star hotel
Paddington Park Hotel7.9 Good (3,826 reviews)0.06 miWi-Fi, Tea/coffee maker, Coffee machine$140+
3-star hotel
Lancaster Hall8.3 Excellent (2,336 reviews)0.06 miRestaurant, Bar/Lounge, Room service$133+

Cheapest

See cheapest stays in London
3-star hotel
24% cheaperThe Craven Hotel4.1 Okay (5,360 reviews)0.05 miRestaurant, Free Wi-Fi, TV$86+
3-star hotel
15% cheaperGlendale Hyde Park Hotel6.9 Good (2,796 reviews)0.1 miRoom service, Free Wi-Fi, Tea/coffee maker$96+
4-star hotel
7% cheaperPark Grand Paddington Court6.9 Good (10,062 reviews)0.07 miFitness center, Restaurant, Bar/Lounge$105+
3-star hotel
Brunel Hotel7.4 Good (2,733 reviews)0.1 miRestaurant, Room service, Free Wi-Fi$116+

Most recommended

See most recommended stays in London
3-star hotel
Lancaster Hall8.3 Excellent (2,336 reviews)0.06 miRestaurant, Bar/Lounge, Room service$133+
3-star hotel
Commodore Hotel8.2 Excellent (4,376 reviews)0.05 miFitness center, Room service, Free Wi-Fi$131+
3-star hotel
Paddington Park Hotel7.9 Good (3,826 reviews)0.06 miWi-Fi, Tea/coffee maker, Coffee machine$140+
3-star hotel
The Columbia7.8 Good (5,965 reviews)0.08 miBar/Lounge, Free Wi-Fi, Coffee machine$126+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.9
2.5 mi
London City
9.9 mi

Everything you need to know for your stay in London