We walked in and walked back out. We had a reservation and are still waiting for a refund. The luggage storage area is not locked. There was a unconnected used toilet sitting in the dining room.
3 stars
Ascot Hyde Park Hotel
Photos of Ascot Hyde Park Hotel
Overview
This contemporary London hotel is located within a 10-minute walk of Lancaster Gate Tube Station. It is also set only minutes away from Great Western Railway War Memorial.
Ascot Hyde Park Hotel has been recently refurbished and features a 24-hour reception, luggage storage and a concierge. A Wi-Fi connection is also provided.
The rooms have an in-room safe, tea and coffee making facilities and a desk. They each feature heating, a telephone and an in-room closet.
During their stay at Ascot Hyde Park, guests can dine at Maxim, which serves international specialties.
Local sites near Ascot Hyde Park Hotel include Hyde Park, Queensway and Edgware Road. Guests are also able to easily visit Kensington Gardens and Regent's Canal.
Amenities at Ascot Hyde Park Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
Dining
- Electric kettle
- Restaurant
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Hardwood or parquet floors
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Laundry
- Ironing service
- Iron and ironing board
Workspace
- Fax/photocopying
- Fax
Bedroom
- Wardrobe or closet
Things to do
- Bicycle rental
Health and safety
- Safe
Reviews of Ascot Hyde Park Hotel
5.9
Fair
4189 verified ratings
Wonderful
380
Very good
395
Good
639
Okay
463
Fair
795
Mediocre
505
Poor
1012
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, particularly its proximity to central London and public transport. However, many reviews highlighted significant issues with cleanliness and service, including dirty rooms, rude staff, and inadequate amenities. Overall, while the location is a strong point, the hotel needs substantial improvements in its upkeep and customer service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
5.9 out of 10
1914 reviews
6.6 out of 10
75 reviews
8 out of 10
1 review
3.5 out of 10
2 reviews
2.5 out of 10
2 reviews
All reviews
Pros (+) It's in central London and close to underground
Cons (-) Small room Uncomfortable bed Cheap shower gel, shampoo and soap The pictures in their website are better than what the hotel offers
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Ascot Hyde Park Hotel?
Guests have praised the comfortable beds at Ascot Hyde Park Hotel, ensuring a good night's sleep during your stay.
Is parking available at Ascot Hyde Park Hotel?
Parking is available about 5 minutes' walk from the hotel, providing convenient access for guests with vehicles.
How is the food quality at Ascot Hyde Park Hotel?
Guests have enjoyed a generous breakfast and international specialties at Maxim, the hotel's restaurant, ensuring a satisfying dining experience.
What is the cleanliness like at Ascot Hyde Park Hotel?
While some guests have mentioned cleanliness concerns, others have praised the cleanliness of the rooms and bathrooms, ensuring a generally good level of cleanliness during your stay.
What can I expect from the customer service at Ascot Hyde Park Hotel?
Guests have highlighted the helpful and friendly staff, ensuring a positive and accommodating experience during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony for a pleasant experience and a chance to enjoy the view.
Consider Noise Levels
Some guests mentioned that the hotel experiences noise issues, so light sleepers may want to bring earplugs or choose a room away from potential sources of noise.
Check for Basic Amenities
Several guests noted that some basic amenities, such as hand towels and toothbrushes, were not consistently provided, so it may be helpful to confirm the availability of these items upon check-in.
Explore Nearby Dining Options
Guests appreciated the proximity to eateries near the hotel, making it convenient for dining out.
Be Mindful of Room Size
Several guests mentioned that the rooms are small, so travelers who prioritize spacious accommodations may want to consider this aspect when booking.
Consider Refurbishment
Some guests suggested that the hotel could benefit from refurbishment, so guests with a preference for modern facilities may want to keep this in mind.
Take Advantage of the Location
Many guests praised the hotel's prime location near Paddington Station, making it convenient for transportation and exploring the city.
Check for Cleanliness
While some guests found the rooms clean, others mentioned issues with cleanliness, so it may be advisable to check recent reviews for updated information on this aspect.
Consider Noise from Outside
Some guests noted that the hotel is located on a noisy street, so those sensitive to noise may want to request a room away from the street.
Confirm Room Facilities
Guests recommended checking the functionality of facilities such as TV, bathroom fixtures, and heating to ensure a comfortable stay.
Location
11, Craven Road, London, W2 3BP
What's nearby
- Hyde Park0.6 mi
- Oxford Street0.9 mi
- Harrods1.2 mi
- Buckingham Palace1.8 mi
- Piccadilly Circus1.8 mi
- Leicester Square2 mi
- Trafalgar Square2.1 mi
- British Museum2.2 mi
- Charing Cross2.2 mi
- Central London2.2 mi
- Strand2.3 mi
- Big Ben2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ascot Hyde Park Hotel
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $155 |
Average price (weekend night) | $137 |
When to book a room at Ascot Hyde Park Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ascot Hyde Park Hotel
FAQs when booking at Ascot Hyde Park Hotel
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Value for money | 6.7 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | London City |
Distance to airport | 9.7 mi |
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