Overview

Ascot Hyde Park Hotel

11 Craven Road, London, W2 3BP, United Kingdom
+44 207 402 5447

$61+

Overall guest ratings

5.4/10 Okay
Based on 2,041 reviews

Review highlights

  • 9.4
  • 3.4
  • 3.2
  • 3.2

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Hyde Park. Marble Arch and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Business center
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Air-conditioned
    • Laundry service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    5.4 Okay
    Based on 2,041 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      8.9 "City centre within easy reach, said 89%."
    • 5.8 "Average value."
    • 3.4 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.4 "56% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      4.7 "53% said the bathroom was dirty."
      3.5 "65% thought the tv was sub-standard."
      4.7 "For 53%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.2 "Awful breakfast."
      3.8 "62% said the breakfast was too expensive."
    • 3.2 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      4.7 "53% said the bathroom was dirty."
      1.0 "Unclean dining area, according to 90%."
    • 3.2 "Service is unsatisfactory."
      3.9 "61% found the staff to be unfriendly."
      2.0 "80% indicated the reception staff was not good."
      2.7 "Bad housekeeping, according to 73%."
      1.9 "81% thought the service was unprofessional."
      1.4 "Hotel security was horrible, thought 86%."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall Rating

    5.5 Okay
    Based on 816 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 5.8 "Average value."
    • 3.7 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.6 "54% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      4.7 "53% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      4.8 "For 52%, the rooms looked old."
      3.7 "63% thought the tv was sub-standard."
      3.7 "63% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      4.7 "53% said the bathroom was dirty."
    • 3.2 "Awful breakfast."
    • 3.2 "Service is unsatisfactory."
      3.8 "62% found the staff to be unfriendly."
      1.9 "81% indicated the reception staff was not good."
      1.8 "82% thought the service was unprofessional."
      2.8 "Bad housekeeping, according to 72%."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
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    Overall Rating

    5.2 Okay
    Based on 632 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
    • 5.8 "Average value."
    • 3.4 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      2.2 "78% said rooms were small."
      1.8 "82% found problems with the furniture."
      4.5 "For 55%, the rooms looked old."
      4.6 "54% said the bathroom was dirty."
      4.9 "51% had problems with the shower."
      4.1 "Air conditioning was criticized by 59%."
      3.6 "64% criticized the small bathroom."
      3.2 "68% thought the tv was sub-standard."
    • 3.1 "Service is unsatisfactory."
      3.6 "64% found the staff to be unfriendly."
      2.5 "Bad housekeeping, according to 75%."
      1.9 "81% indicated the reception staff was not good."
      1.8 "82% thought the service was unprofessional."
    • 2.9 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      4.6 "54% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall Rating

    3.9 Mediocre
    Based on 61 reviews
    • 9.4 "Terrific location."
    • 3.6 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      2.3 "77% thought they were poorly maintained."
    • 3.2 "Service is unsatisfactory."
    • 3.2 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
    • 2.9 "Horrible vibe."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      2.2 "78% complained about the elevator."

    Overall Rating

    5.7 Okay
    Based on 530 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.9 "Average value."
    • 3.4 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      1.9 "81% said rooms were small."
      3.6 "64% thought the tv was sub-standard."
      5.0 "Only 50% said the rooms were modern."
      3.5 "65% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
      2.0 "80% found problems with the furniture."
    • 3.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
    • 3.4 "Service is below average."
      3.9 "61% found the staff to be unfriendly."
      2.1 "79% indicated the reception staff was not good."
      2.7 "Bad housekeeping, according to 73%."
      1.6 "84% thought the service was unprofessional."
    • 2.9 "Awful breakfast."
    • 2.8 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      1.7 "83% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
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