Built circa 1860, the hotel is a welcoming and relaxing haven in the heart of London. Contemporary meets flair and grandiosity in this quiet enclave just minutes from the bustling centre of Kensington Gardens and Hyde Park. Introducing a new standard in living spaces, this Victorian hotel is your ideal choice for an exquisite stay.
Vicino ai negozi
The staff were difficult. I paid by credit card. They wanted my husband's signature. Meanwhile, while awaiting the faxed signuture, I paid by cash for the first night. But my phone was cut off nevertheless. On checking out, I asked them to call a taxi but got another car service which cost double. I would not return.
Location was excellent simply outside Bayswater Tube Station.....
The fact that we were placed in the basement of the hotel, very claustrophobic , bars on the window made you feel slightly imprisoned, the hallways were too small for two people to pass at the same time.
noisey cleaning staff at very early hours in the morning the hotel in genral was very noisey and run down our room was like a 2nd class holiday holiday park accomodation out of date tired and grubbie, will not stay again
This hotel the rooms are far too small.
Very small rooms thin walls
The room was a bit small. Also, I much prefer the type of shower that can be detached for allover body spraying rather than fixed to the wall inflexibly.
Size of the room there is no place even to put your suitcase
great location friendly staff
room is too small lift is too small used my credit card twice
clean / nice staff
more choice for breakfast for buffet
Very clean rooms. Close to Hyde park.
Rooms were small, placed a little below the ground.