The Excelsior Hotel

42 Argyle Square, London, WC1H 8AP, United Kingdom
+44 207 837 0571

Cheapest
rate per night

6.7

Good
based on 1,884 reviews
The Excelsior Hotel - London, England, United Kingdom
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $72
Booking.com $76
KAYAK $85
Agoda.com
Booking.com
KAYAK

Good to know

Distance to city center 2.1 mi
Location rating 9.7
Nearest Airport London Heathrow
Distance to airport 14.9 mi

Rooms

Check-in
Check-out

Double Rooms

$72+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$101 per night
IMAGE
Unknown
$126 per night
IMAGE
Unknown
$72 per night
IMAGE
Unknown
$76 per night
IMAGE
Unknown
$85 per night

Reviews

Pros

Cons

Traveler rating

169
253
199
78
1

Time of year

Traveler type

Show reviews that mention

+
close to kings in 83 reviews
close to train station in 15 reviews
comfy bed in 181 reviews
friendly staff in 152 reviews
great location in 395 reviews
minutes walk in 13 reviews
room was very small in 377 reviews
shared bathroom in 94 reviews
shower head in 96 reviews
st pancras in 162 reviews
tea or coffee in 73 reviews
  • Okay
    Oct 2019
    5.0

    Nothing

    The room was dangerously crammed with two queen beds in space only large enough for one.

  • Okay
    Oct 2019
    4.2

    The location was excellent.

    First of all, it was NOT the bedroom we have chosen. The photos of the site are definately NOT representative of the room. In fact there NO photos of the room we were given. It stands to reason, as the apartment was awful. It was dark, claustrophobic, extremely dirty, full of dust. We asked the receptionist to give us the room we have booked but he suggested us to speak with the manager, the next morning. Then, we realized that the apartment was inhabited by BED BUGS. I asked the receptionist to give us another apartment. Instead, he gave us two different rooms. I have to note that two of us were a couple and the other two are just friends of different sex, so I had to sleep with my friend and not with my husband. I asked the receptionist if the rooms were extra charged and he ensured me that there were NOT. Next morning, another manager informed us that we had to leave the two rooms as there was an extra charge, so once more we packaged our luggage for another apartment. They guided as to a room, five minutes walking from the hotel. It was certainly not as dirty as the first one but at least it had no bed bugs!! Instead of it, it had spiders. One smashed on a wall, one in one of our luggage. The realization dawned when we opened our luggage back home. Moreover, we were NEVER given face towels and nobody cleaned our room. To be honest nobody cleaned the whole room, instead of it cleaned the half one. The sobering thought is that the owner of the hotel NEVER apologized to us, even if he was there. He didn't even speak to us. Instead he forced us to move from place to place as we are animals, like the ones he guests at his rooms. Just one employee was apologetic, regretful and polite.

  • Okay
    Oct 2019
    5.8

    Great location

    There was mold in the room, hidden under the wall papers - horrible!

  • Good
    Oct 2019
    6.3

    Location great and hospitable staff.

    No lift. Hotel person lifted our luggages. Kettle dirty inside and broken. No mat inside bathroom. Small room and bathroom. Inside bathroom nothing to hang clothes . Sometimes v don't find staff

  • Excellent
    Oct 2019
    10.0

    The staff where really accomodating

    Interior decor a bit psychedelic

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About

Overview

A stay at The Excelsior Hotel places you in the heart of London, within a 5-minute drive of Madame Tussaud's Wax Museum and Oxford Street. Featured amenities include a 24-hour front desk and luggage storage.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.7 Good

based on 1,884 reviews

9.7

Location

6.5

Service

2.3

Food

0.9

Breakfast

Things to Know

  • Train station is close

Check in

2:30 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Concierge service
No smoking
Express check out
24hr front desk
Safe
Designated smoking area
Storage available
Hairdryer
Pets not allowed
Bicycle rental
Restaurant

Photos

The Excelsior Hotel - London - Lobby All Photos (25)
The Excelsior Hotel - London - Bedroom Bedroom (20)
The Excelsior Hotel - London - Front desk Front desk (1)
The Excelsior Hotel - London - Kitchen Kitchen (1)
The Excelsior Hotel - London - Living room Living room (1)

Location

Most Popular Landmarks

  • British Museum 0.7 mi
  • Somerset House 1.3 mi
  • Piccadilly Circus 1.4 mi
  • National Gallery 1.4 mi
  • Southbank Centre 1.6 mi
  • Tate Modern 1.8 mi

London Travel Guide

Learn about London on KAYAK

Getting Around

London City 7.6 mi
London Heathrow 14.9 mi
London-King's Cross 244 yd
London St. Pancras Station 400 yd

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